Please note: information posted may not have been vetted by medical or legal experts, and therefore should not be interpreted as medical or legal advice.
CCALAC Communications Toolkit
Access messaging and resources to communicate with patients and community members about COVID-19 vaccines, safe practices during the pandemic and re-engaging with care in this communications toolkit.
View this short webinar for a tutorial on how to use the toolkit.
Binax NOW Antigen Test Request Form
Please complete this form to request Binax NOW Antigen Tests.
For training, program guidance, and other information, please visit the L.A. County BinaxNOW™ COVID-19 Antigen Card Program here.
CCALAC Resource Request Form
LA County Clinics — Please complete this form to request gowns, N95s, gloves, or face shields.
CCALAC Resources
- CCALAC: COVID 19 Community Testing at Health Centers FAQ (8/14/20)
- 12-04-20 Member Email
- 12-16-20 Member Email
- 12-21-20 Member Email
- 12-28-20 Member Email
- 12-30-20 Member Email
- CCALAC: COVID 19 Vaccination & LA Health Centers FAQ (1/08/21)
- 1-08-21 Member Email
- 1-14-21 Member Email
- CCALAC: COVID 19 Vaccination & LA Health Centers FAQ (1/19/21)
- 1-19-21 Member Email
- 1-22-21 Member Email
- 1-25-21 Member Email
- 1-29-21 Member Email
- FQHC/Community Clinic Vaccine Office Hours Notes (2/2/21)
- FQHC/Community Clinic Vaccine Office Hours Notes (2/5/21)
- 2-5-21 Member Email
- FQHC/Community Clinic Vaccine Office Hours Notes (2/9/21)
- 2-10-21 Member Email
- CCALAC COVID-19 Vaccine Webinar Series: MyTurn Demo Recording (2/11/21)
- FQHC/Community Clinic Vaccine Office Hours Notes (2/12/21)
- 2-12-21 Member Email
- FQHC/Community Clinic Vaccine Office Hours Notes (2/16/21)
- CCALAC COVID-19 Vaccine Webinar Series: Managing Fixed Allocations Recording | Managing Fixed Allocations Slides | EV Allocation Best Practices Slides | LAC DPH Vaccination Planning Guidance (2/18/21)
- FQHC/Community Clinic Vaccine Office Hours Notes (2/19/21)
- 2-19-21 Member Email
- CCALAC COVID-19 Vaccine Webinar Series: Clinical and Operational Workflows Recording | CCALAC Slides | LAC DPH Slides | NEVHC Slides (2/25/21)
- Guidance on Inputting Addresses for People Experiencing Homelessness into PrepMod, MyTurn, and Other Platforms (2/26/21)
- 2-26-21 Member Email
- CCALAC COVID-19 Vaccine Reporting Systems (3/4/21)
- FQHC/Community Clinic Vaccine Office Hours Notes (2/23/21)
- FQHC/Community Clinic Vaccine Office Hours Notes (3/2/21)
- 3-5-21 Member Email
- FQHC/Community Clinic Vaccine Office Hours Notes (3/9/21)
- CCALAC DPH COVID-19 Vaccine Webinar Series: Federal Vaccine Initiative Recording | CCALAC Slides | CPCA Slides | JWCH Slides (3/11/21)
- FQHC/Community Clinic Vaccine Office Hours Notes (3/16/21)
- 3-19-21 Member Email
- FQHC/Community Clinic Vaccine Office Hours Notes (3/23/21)
- FQHC/Community Clinic Vaccine Office Hours Notes (3/30/21)
COVID-19 Vaccine Resources
- California Department of Public Health COVID-19-Vaccination Plan Interim Draft (10/16/20)
- Questions about the COVID-19 Vaccine (12/28/20)
- Guidance for People with Questions about the COVID-19 Vaccines (12/28/20)
- CPCA COVID-19 Update Call with Information from CDPH on Pfizer and Moderna Vaccines (11/12/20)
- FDA Fact Sheet for the Pfizer Vaccine (12/2020)
- FDA Fact Sheet for the Moderna Vaccine (12/2020)
- Community Health Center Vaccine Supply Chain (1/21)
- Staff/Non-Patient COVID-19 Vaccination Tracking Guidance (1/29/21)
- COVID-19 Vaccine Coding Guidance (1/29/21)
- Vaccine Bulk Upload to CAIR2 Job Aid (1/24/21)
- Vaccine Bulk Upload to CAIR2 User Registration Process
- Vaccine Bulk Upload Form (Excel file download)
- How to Setup Tracking of Non-Clinic Patients for COVID Vaccines and Tests in NextGen (2/24/21)
- LAC DPH Vaccine Weekly Digest (3/5/21)
- LAC DPH Vaccine Weekly Digest (3/12/21)
- Vaccine Flyer for Clients-English (3/12/21)
- Vaccine Flyer for Clients-Spanish (3/12/21)
- LAC DPH Weekly Digest (3/26/21)
- Phase 1B_PLAYBOOK (3/30/21)
- LAC DPH Weekly Digest (4/2/21)
- HRSA Patient Fact Sheet on Vaccine Access (addresses ID requirements and cost questions)
In Spanish – www.hhs.gov/sites/default/files/uninsured-patient-covid-services-poster-spanish.pdf
In English – www.hhs.gov/sites/default/files/uninsured-patient-covid-services-poster.pdf - HRSA Provider Fact Sheet on Vaccine Administration Requirements (addresses ID requirements and billing)
In Spanish – www.hhs.gov/sites/default/files/provider-covid-vaccine-factsheet-spanish.pdf
In English – www.hhs.gov/sites/default/files/provider-covid-vaccine-factsheet.pdf
Vaccine Resources for Providers Vaccinating People Experiencing Homelessness
- County Calendar of Events
- HFH Calendar of Events
- HFH Vaccine Map
- LAHSA COVID Vaccine Education Resources
- Guidance on Coordinating COVID-19 Vaccination in PEH
COVID-19 Frequently Asked Questions
- Vaccine Inventory & Allocation Survey FAQ (2/1/21)
- National Association of Community Health Centers: COVID-19 Frequently Asked Questions for Health Centers
- Health Resources & Services Administration: Novel Coronavirus (COVID-19) Frequently Asked Questions
- Los Angeles County: Frequently Asked Questions about Testing
- HRSA FQHC Vaccine Program FAQ (2/16/21)
COVID-19 Trainings & Webinars
- Prepare Not Panic: COVID-19 CDC Update and the Health Center Response (3/6/20)
- Weitzman Institute Upcoming and Recordings of Past Webinars
- National Institute for Health Care Management COVID-19 Webinar Miniseries
- RELIAS: Free Training Courses for Healthcare Professionals and Individuals
- Changes to Federal & State HR Laws in COVID-19 Response (3/26/20)
- Capital Link Upcoming and Recorded Webinars
- Federal COVID-19 Employment Legislation: FFCRA & CARES Act
- Understanding Lab During COVID-19 (4/23/20)
- The Good, The Bad, and The Ugly of Virtual Care Teams (5/1/20)
- Lab Testing’s Role in Reopening Healthcare Clinics (5/12/20)
- CNECT Webinars
- CPCA Mass Vaccination Strategies for Health Centers and Clinics (2/19/21)
PPE Donations and Vendors
Donations
- WeNeedMasks
- Project Face Shield
- Find the Masks
- Operation Masks
- Mask Match
- HumankindNOW
- Buddhist Tzu Chi Medical Foundation
- LA Protects
- Get Us PPE – Adriane Kiss, adriane@getusppe.org
Vendors
- Project N95 (please note the minimums are very high)
Protocols
Kaiser Permanente
Los Angeles County
- Public Health Lap Specimen Collection and Transport for COVID-19 Testing (3/14/20)
- COVID-19 Information for Health Professionals
- Notification Form Medical Provider of COVID-19 Laboratory Results
- COVID-19 Testing Criteria (3/18/20)
- Reference Guide to Labs Providing COVID-19 PCR Molecular Testing (7/28/20)
- FAQ on PCR Molecular Testing for SARS-CoV-2 Virus
- Health Officer Order – Reopening Safer at Work and in the Community for Control of COVID-19: Access to Diagnostic Testing through Healthcare Facilities (8/8/20)
- General Testing Guidelines
Centers for Disease Control and Prevention
- Interim U.S. Guidance for Risk Assessment and Public Health Management of Healthcare Personnel with Potential Exposure in a Healthcare Setting to Patients with Coronavirus Disease (COVID-19)
- Healthcare Professionals: Frequently Asked Questions and Answers
- Interim Clinical Guidance for Management of Patients with Confirmed Coronavirus Disease (COVID-19)
- Interim U.S. Guidance for Risk Assessment and Public Health Management of Healthcare Personnel with Potential Exposure in a Healthcare Setting to Patients with Coronavirus Disease (COVID-19)
- PPE Optimization Strategies
Private Labs
- Information from LabCorp about Coronavirus Disease 2019 (COVID-19)
- Quest Diagnostics: Testing for COVID-19
- COVID-19 Testing with Quest Diagnostics: Webinar Recording | Slides (3/19/20)
- COVID-19 Specimen Collection Guidelines
- Quest Diagnostics Test Code 39444: New Testing Updates | New Mapping Updates (3/19/20)
- Quest Diagnostics Reference Laboratory Service Update Webinar: Slides | Recording (4/1/20)
- Quest Diagnostics COVID-19 Billing Summary (July 2020)
- WestPac Labs
- APHL Considerations for Implementation of SARS-CoV-2 Rapid Antigen Testing (7/6/20)
Oral Health
- American Dental Association Coronavirus Resource Center for Dentists
- CMS Adult Elective Surgery and Procedures Recommendations including dental (4/7/20)
- The Latest on COVID-19 from CA Dental Association
- National Network for Oral Health Access: COVID-19 Resources
- Henry Schein COVID-19 Customer Update (3/20/20)
- PPE Optimization Strategies by the CDC
- CDC Guidance for Providing Dental Care During COVID-19
- ADA What is a Dental Emergency Resource for Patients (3/19/20)
- ADA Sample Letter to Patients
- National Network for Oral Health Access: COVID-19 Webinar Slides and Recordings
- ADA Return to Work Interim Guidance Toolkit (4/24/20)
- COVID-19 Control and Prevention: Dentistry Workers and Employers
- CDC Infection Control: Dental Settings
- Recommendations from State and County regarding Dentist Performing COVID Testing
- Recorded Webinar: Practical Planning for Teledentistry (4/15/20)
- Recorded Webinar: Promising Practices to Ramp Up Teledentistry Practice
- ADA COVID-19 Coding and Billing Interim Guidance (5/11/20)
- SBA Loan Info Relative to Dental Practices
- NNOHA Teledentistry Listening Session: Responding to COVID-19 Q&A Report (April 2020)
Pharmacy
- California Pharmacists Association: COVID-19 Resources & Updates
- American Psychiatric Association: Practice Guidance for COVID-19
- Department of Health Care Services: COVID-19 Response
- Providers Clinical Support System: COVID-19 Resources for Pharmacies
Provider Education
Operations
Centers for Disease Control and Prevention
- Interim Guidance for Business and Employers
- Environmental Cleaning and Disinfection Recommendations
- Checklist for Healthcare Facilities: Strategies for Optimizing the Supply of N95 Respirators during the COVID-19 Response
- Sequence for Putting On Personal Protective Equipment
- Strategies for Optimizing the Supply of N95 Respirators: Crisis/Alternate Strategies
National Association of Community Health Centers
Health Resources & Services Administration
U.S. Food and Drug Administration
- Enforcement Policy for Face Masks and Respirators During the Coronavirus disease (COVID-19) Public Health Emergency (May 2020)
- Policy for Temporary Compounding of Certain Alcohol-Based Hand Sanitizer Products During the Public Health Emergency (6/1/20)
Managed Care
- Insurance Coverage for Coronavirus Testing and Treatment
- Screening and Testing Algorithms and Policy Statements
- Coverage and Benefits Related to COVID-19 Medicaid and CHIP (3/5/20)
Best Practices For Bridging the Digital Divide
- Bridging the Digital Divide: Best Practice Toolkit
- Bridging the Digital Divide Toolkit Resources List
- Social Determinants of Health (SDOH) Resources
- National Digital Inclusion Alliance_New SDOH Definitions
- Digital Inclusion as a Social Determinant of Health Article_Nature_New SDOH Definitions
- Digital Disenfranchisement and COVID-19- Broadband Internet Access as a Social Determinant of Health_New SDOH Definitions
- How Health Systems Can Help Address Language Barriers to Achieve Digital Health Equity_ PolicyLab_New SDOH Definitions
- Broadband 4 All-Action-Plan-Final_New SDOH Definitions
- Equipment and Services Assessment Resources
- Patient Digital Device and Internet Access Assessment_BTDD Assessment for Clinics
- Recommended Internet and Digital Device Interventions_BTDD Assessment for Clinics
- Patient Digital Device and Internet Access Assessment Workflow_BTDD Assessment for Clinics
- Technology Based-strategies_Addressing Technology Needs_BTDD Assessment for Clinics
- San Francisco Digital Equity Intake Assessment Form_BTDD Assessment for Clinics
- CETF Affordable Internet Offers Flier_English and Spanish_Discounted Technology and Broadband Resources
- Computers for Classrooms Pricing Sheet_Discounted Technology and Broadband Resources
- Delete The Divide-ACP_Flyer_SPA_Discounted Technology and Broadband Resources
- Delete The Divide-ACP_Flyer_ENG_Discounted Technology and Broadband Resources
- Angeleno Connectivity Trust Program_Discounted Technology and Broadband Resources
- Affordable Computers_Southeast Community Development Corporation_Eng & Spa_Discounted Technology and Broadband Resources
- SCDC_Mobile Technology Center_Brochure_Discounted Technology and Broadband Resources
- ConnectedLB Flyer-English_Discounted Technology and Broadband Resources
- ConnectedLB Flyer-Spanish_Discounted Technology and Broadband Resources
- LB Digital Inclusion Resource Guide_English_Discounted Technology and Broadband Resources
- LB Digital Inclusion Resource Guide_Spanish_Discounted Technology and Broadband Resources
- MHALA-ANewUsersGuidetoTechnology_Final_Literacy Trainings and Educational Resources
- Senior Tech Guide- Apple Device Set-Up Guide_Literacy Trainings and Educational Resources
- Senior Tech Guide- Android Device Set-Up Guide_Literacy Trainings and Educational Resources
- Senior Tech Guide- Amazon Fire Tablet Set-Up Guide_Literacy Trainings and Educational Resources
- Senior Tech Guide- Calling Guide_Literacy Trainings and Educational Resources
- Senior Tech Guide- WiFi Guide_Literacy Trainings and Educational Resources
- Senior Tech Guide- Pharmacy Delivery Guide_Literacy Trainings and Educational Resources
- Senior Tech Guide- MyChart App Guide_Literacy Trainings and Educational Resources
- Senior Tech Guide- MyChart Guide for Desktop Users_Literacy Trainings and Educational Resources
- Senior Tech Guide- Installing Zoom on a Windows Computer_Literacy Trainings and Educational Resources
- Senior Tech Guide- Device Set-Up and UpDox_FaceTime Guide_Spanish_Literacy Trainings and Educational Resources
- Senior Tech Guide- iPhone Guide for Pre-Set Phones_Spanish_Literacy Trainings and Educational Resources
- Senior Tech Guide- iPhone Guide for Pre-Set Phones_Korean_Literacy Trainings and Educational Resources
- Senior Tech Guide- Device Set-Up and UpDox_FaceTime Guide_Korean_Literacy Trainings and Educational Resources
- Senior Tech Guide- iPhone Guide for Pre-Set Phones-Google Docs_Chinese_Literacy Trainings and Educational Resources
- Senior Tech Guide- Device Set-Up and UpDox_FaceTime Guide_Chinese_Literacy Trainings and Educational Resources
- Senior Tech Guide- MyChart App -TeleHealth Guide_Chinese_Literacy Trainings and Educational Resources
- Senior Tech Guide- WiFi Guide_Chinese_Literacy Trainings and Educational Resources
- Senior Tech Guide- Device Set-Up and UpDox_FaceTime Guide_Arabic_Literacy Trainings and Educational Resources
- Digital-Navigator-Baseline-Job-Description_Literacy Trainings and Educational Resources
- NDIA_Follow-Up-Survey_Literacy Trainings and Educational Resources
- NDIA_Exit-Survey_Literacy Trainings and Educational Resources
- NDIA Digital Navigator-DN Model Infographic_Literacy Trainings and Educational Resources
- ITUP Broadband-and-Health-Basics-FINAL_Literacy Trainings and Educational Resources
- Patient Digital Device and Internet Access Assessment – Spanish
- Patient Digital Device and Internet Access Assessment – Vietnamese
- Patient Digital Device and Internet Access Assessment – Traditional Chinese
- AICHC_Bridging_the_Digital_Divide_Assessment
- JWCH Bridging the Digital Divide Assessment
- Digital Literacy Checklist CHCF Article
- Angeleno Connectivity Trust-Flyer-V3-nonSAHK
- Connecting to AT&T My-HotSpot
- Connectingto Sprint HotSpot
- Connecting to TMobile Alcatel My-HotSpot
- Toolkit-Broadband 2022.
- CCF-Digital-Equity-Broadband-101-Fact-Sheet
- CCF-Digital-Equity-Initiative-Glossary-of-Terms
- Bridging Digital Divide Providers Plans
- Bridging Digital Divide Designers
- Telehealth Resources
- CHC Patient Doxy.me Telehealth Instructions_Telehealth Scripts and Workflows
- Petaluma_Sending WebEx Text workflow_Telehealth Scripts and Workflows
- CCI Delivering High-Quality Video Visits_Driver Diagram_Telehealth Scripts and Workflows
- CCI Increased Access & Capacity to Virtual Care_Driver Diagram_Telehealth Scripts and Workflows
- NextGen Sample Telehealth Email Copy_071420_Telehealth Scripts and Workflows
- Instructional Videos for Patient Set Up Before a Telehealth Visit_Telehealth Training
- HITEQ_Telehealth Limited English Proficiency June 2020_Telehealth Training
- UCSF CVP_Audio interpreter in Zoom video visit tip sheet Final_Telehealth Training
- Doximity Dialer Video Calls- How-To Add a 3rd Participant_Telehealth Training
- UCSF CVP_Ten Tips for Caring for Immigrant Limited English Proficiency Patients in the Age of Covid-19_Telehealth Training
- UCSF CVP_5 Tips for LEP Patients in Outpatient Telehealth_Graphic_Telehealth Training
- CCI CHCF_Telehealth During the Pandemic & Beyond Webinar__01-26-22_Telehealth Training
- Serve the People Barriers to Care Questionnaire_Telehealth Training
- HITEQ NTTAP Collab_Telehealth for Special Pops_Oct 15_Telehealth Training
- HITEQ-FQHC-Telehealth-Resources-for-Rural-Patients- 20201009_Telehealth Training
- Cal IHEA_Tackling the Digital Divide by Improving Internet and Telehealth Access for Low-Income Populations_Telehealth Training
- American Telehealth Association-framework paper for eliminating health disparities using telehealth_Telehealth Training
- CCI Televisit Materials-All Formats in PDF_Telehealth Training
- Telehealth Visit Patient Info Sheet_Telehealth Consortium_Telehealth Training
- Telehealth Visit Patient info sheet_Telehealth Consortium_spanish_Telehealth Training
- Telehealth-Navigator-job-description_Telehealth Training
- Telehealth Consortium_Patient Experience Telehealth Visit Questionnaire-Eng_Telehealth Training
- NextGen Virtual Visits Patient Poster_Telehealth Training
- NextGen Virtual Visit Patient Brochure_Telehealth Training
- NextGen Telehealth Preparedness Checklist_Telehealth Training
- Unity Health Care Telehealth Risk Assessment Tool_Telehealth Training
- Telehealth Office Hour – How to perform a Telehealth Risk Assessment 2-10-22_Telehealth Training
- CPCA Telehealth FAQs
- SecCPCA Telehealth Medi-Cal PHE Policy & Beyond Graph
- CMA AB 32 Provider Bulletin
- PAG State Telehealth Policy Memo
- CTRC-billing-guide
- CCHP FQHC Factsheet
- AMA Steps Forward-Telehealth Integration Toolkit
- AMA Telemedicine and Team Based Care Improve Patient Care and Team Engagement
- AMA In-Person or Virtual Visit Guidance
- CCI+CHCF Telehealth Improvement Community Fund Prioritizing Accessible Video Visits Webinar Slides
- CHCF Telehealth Improvement Community Framework for Accessible Video Visits
- CTRC-Toolkit-Template Package Virtual-Care-Room-Design1
- CTRC-Toolkit-Template Package Virtual-Care-Room-Design2
- CTRC Virtual Care Security Tips for Patients
- CTRC Sp Virtual Care Security Tips for Patients
- CTRC Virtual Care Security Tips for Patients Vietnamese
- CTRC Virtual Care Security Tips for Patients Cantonese
- CTRC Telehealth InfoGuide Mockup English
- CTRC TeleSalud Spanish
- CTRC Telehealth InfoGuide Mockup Vietnamese
- CTRC Telehealth InfoGuide Cantonese
- Telehealth Bridging the Digital Divide NACHC
- CTRC FQHC and RHC Best Practices for Telehealth in Response to COVID-19
- Telehealth 24 CTRC Virtual Care Executive Blueprint
- Telehealth Advancement and Lessons Learned V3
- Telehealth and Digital Tools Equity Assessment
- Telehealth Vendor Information Intake Form
- CTRC Toolkit Template Pack Telehealth Tech Needs Readiness
- Nextgen Integrated Virtual Visits OneSheet
- Team Based Care Virtual Visits
- Neighborhood Healthcare Workstation on Wheels Virtual Health Carts Workflow
- West County Health Centers Zoom Clinic Workflow
- UMMA Hybrid Visit Workflow
- Remote Patient Monitoring (RPM) Resources
- CTRC-RPM-Toolkit_RPM Training
- CCI RPM Driver Diagram_RPM Training
- SMBP at LACDHS Webinar-Presentation
- AMA Remote Patient Monitoring Playbook
- Gojji Solutions and RPM Services
- CTRC RPM-Event Full Slide Deck
- NACHC FQHC Payment-Reimb.-Tips RPM-SMBP
- Kedren RPM Best Practices Presentation
- White Memorial Gojji RPM Workflow
- Patient Portal Resources
- Shasta CHC_Patient Portal Poster_Portal Marketing
- Shasta CHC_Shasta Health Connect Brochure_Patient Portal_03.03.21_Portal Marketing
- NextGen Sample Email Templates_PxP Patient Portal Marketing Toolkit_Portal Marketing
- NextGen Tips For Marketing New Patient Portal_OneSheet_111320_Portal Marketing
- CCI Patient Portal Enrollment & Engagement_Diagram driver_Scripts and Workflow
- Patient Portal Redeployment Guide and Resource Toolkit – Meyers and SNI – v6-2-202_Training and Education
- CA moving-the-needle-on-active-patient-portal-use presentation_Training and Education
- Health Federation of Philadelphia_Portal Toolkit 02_12_2021_Training and Education
- 8.14.20_Governor Newsom Executive Order-N-73-20 Broadband for All_Policy Considerations
- Disparities in patient portal access and the role of providers in encouraging access and use
- NCBI Study Impact of Digital Divide on the Adoption of Online Patient Portals for Self-Motivated Patients
- Eisner Intelichart Best Practice Guide
- NextGen PxP ChatNow OneSheet
Telehealth
- CCALAC Telehealth Assistance Program Resources
- Medicaid State Plan Fee-for-Service Payments for Services Delivered Via Telehealth
- CMS General Provider Telehealth and Telemedicine Tool Kit
- eCW How to Bill Telephonic Visits (3/15/20)
- Recorded Webinar: Understanding Telehealth – Ramping Up and Billing for Telehealth Services (3/31/20)
- Recorded Webinar: Ramp Up Your Teledentistry Practice During COVID-19 – The What? Why? And How?
- Recorded Webinar: Telehealth Solution, Certintell
- Recorded Webinar: Delivering Primary Care Through Telehealth (4/6/20)
- Recorded Webinar: Innovative Practices to Ramp Up Tele-Behavioral Health in Health Centers (4/7/20)
- Recorded Webinar: Telehealth Solution: NextGen
- Recorded Webinar: Telehealth Solution: eClinicalWorks (4/8/20)
- Telehealth Documentation Tip Sheet
- Telehealth Billing Tip Sheet
- Telehealth Medicare Annual Wellness Visit Benefit Expansion Tip Sheet
- General Telehealth Guidelines/Auditing Tip Sheet
- Telehealth eCW Proxy Tip Sheet
- Free Telehealth Tutorial Videos
- Telehealth Zoom Resources (4/24/20)
- Medi-Cal Payment for Telehealth and Virtual/Telephonic Communications Relative to the 2019-Novel Coronavirus (COVID-19) (1/5/21)
- Telehealth Coverage Policies in the Time Of COVID-19 (3/19/21)
- CTRC-Virtual-Care-Executive-Blueprint – (11/6/21)
- Telehealth Scheduling Guide (1/26/22)
- California Telehealth Resource Center (CTRC) Telehealth Billing Guide 2022
- Medi-Cal Payment for Telehealth and Virtual/Telephonic Communications Relative to the 2019-Novel Coronavirus (COVID-19) (5/4/22)
Remote Patient Monitoring (RPM)
- 10-6-20 FQHC RPM Toolkit
- CCALAC Telehealth Assistance Program Resources
- CTRC-RPM-Toolkit (9/23/21)
- RPM Vendor Guide (1/13/22)
- Implementing RPM Session I Presentation (1/13/22)
- Implementing RPM Session I Recording (1/13/22)
- Implementing RPM Session II Presentation (1/20/22)
- Implementing RPM Session II Recording (1/20/22)
- Implementing RPM Session III Presentation (1/27/22)
- Implementing RPM Session III Recording (1/27/22)
- Self-Measured Blood Pressure Monitoring (SMBP) Implementation Toolkit (9/22)
- Advanced Remote Patient Monitoring Webinar Recording (6/24/22)
- San Fernando Community Health Center Advanced RPM Webinar Slides (6/24/22)
- APLA Health Advanced RPM Webinar Slides (6/24/22)
- Northeast Valley Health Corporation Advanced RPM Webinar Slides (6/24/22)
Small Business Loans
- Los Angeles City Small Business Emergency Microloan Program
- Federal Disaster Loans for Businesses, Private Nonprofits, Homeowners, and Renters
- U.S. Small Business Administration Fact Sheet – Economic Injury Disaster Loan
- Paycheck Protection Program
HR Compliance
- Guidance on preparing Workplaces for COVID-19 (March 2020)
- COVID-19 Control and Prevention
- Coronavirus 2019 (COVID-19) Resources for Employers and Workers
- Coronavirus Disease (COVID-19) – FAQs on laws enforced by the California Labor Commissioner’s Office
- Reduced Work Hours, Potential Closure of Layoffs and Tax Assistance
- Treasury, IRS and Labor announce plan to implement Coronavirus-related paid leave for workers and tax credits for small and midsize businesses to swiftly recover the cost of providing Coronavirus-related leave (3/20/20)
- Deflector COVID-19 Workplace Solutions
- Recovery Readiness: A How-to Guide for Reopening your Workplace
Licensing
- Pharmacy Law Waivers Authorized Pursuant to BPC Section 4062
- How to Request a Pharmacy Law Waiver Related to COVID-19 Emergency
- Important Information for Licensees Related to COVID-19 Emergency (4/14/20)
- PAL 2014-15 (4/15/20)
- Template to send to Project Officer to get a temporary site added to BPHC scope
Screening Protocols
- Workflow for Drive Up Testing (3/11/20)
- Patient Triage Protocol – Phone, In Person, Testing (3/16/20)
- COVID-19 Testing Triage Protocol (3/17/20)
- COVID-19 Testing Workflow (Herald Christian Health Center)
- Sample Procedures for Health Center Drive Thru Clinic (3/19/20)
- Sample Drive Thru Budget Worksheet
- Outsource Patients to Dignity Health Glendale Memorial for Drive Thru Testing
- Health Officer Order – Reopening Safer at Work and in the Community for Control of COVID-19: Access to Diagnostic Testing through Healthcare Facilities (8/8/20)
Funding Opportunities
- Capital Link: COVID-19 Funding & Financing Resources
- California Community Foundation: COVID-19 LA County Response Fund
Renters
- Sample Commercial Tenant Notice to Landlord of Inability to Pay Rent Due to COVID-19 in City of Los Angeles
- Eviction Prevention during COVID-19: Protection and resources for residential tenants (7/23/20)
Homelessness
- CDC People Experiencing Unsheltered Homelessness Interim Guidance
- CDC Environmental Cleaning and Disinfection Recommendations – Interim Recommendations for US Community Facilities with Suspected/Confirmed Coronavirus Disease 2019
- HUD Disease Risks and Homelessness (COVID-19 Infectious Disease Prevention and Response)
- HUD Homelessness COVID-19 Resources
- Ask A Question Portal: HUD can provide TA to homeless assistance providers who need support in preventing/responding to the spread of infectious disease. In Step 2, select “CoC: Continuum of Care Program” from the “My question is related to” drop down list, and write “Health Preparedness and Response” in the subject line.
- LAHSA COVID-19 Guidance for Los Angeles County Homeless Services Community
- LAHSA Infection Prevention Basics for Homeless Shelters (3/10/20)
- LAHSA COVID-19: Guidance for Homeless Shelters (3/10/20)
- LAHSA Coronavirus Disease 2019 (COVID-19) Assessment Tool for Homeless Shelters (3/10/20)
- City of LA COVID-19 Shelters for People Experiencing Homelessness (3/19/20)
- Street Medicine Guidance during COVID-19 (3/20/20)
- Intake and Triage Protocol for Q/I Housing (3/26/20)
- The Corporation for Supportive Housing
- Interim Housing Placement Options for Patients Experiencing Homelessness during the Pandemic (7/1/20)
HIV, AIDS, HEP C, STIs
- Association of Nurses in AIDS Care Guidance for Providers and PLWH
- National Coalition of STD Directors Resource Page
- Los Angeles County Commission on HIV: COVID-19 Information & Resources
- HIV/STD Services in Los Angeles County: At-A-Glance
LGBTQ+
- California LGBT Health and Human Services Network Resource Page
- Coronavirus 2019: What LGBTQ+ People Need to Know
- The Coronavirus (COVID-19): What Trans People Need to Know
Food Security
- California Food Policy Advocates COVID-19 Updates and Resources
- Los Angeles County Student Meal Distribution Sites
- LA County/City Elder Nutrition Program Google Maps
- California Food Policy Associates: COVID-19 Response: Nutrition Program Flexibilities Tracker
- LAHSA: Food and Grocery Programs in Los Angeles County by Service Planning Area (4/17/20)
- County of Los Angeles: COVID-19:Food
Immigration/Public Charge
- Public Charge
- COVID-19 and Public Charge: What Immigrant Communities Need to Know (5/21/20)
- California Immigrant Policy Center COVID-19 Resource Guide (March 2020)
- Coalition for Humane Immigrant Rights: Disaster Relief Assistance for Immigrants
- Los Angeles County Office of Immigrant Affairs LAC4YOU Coronavirus (COVID-19) Updates
- Coronavirus Frequently Asked Questions of Immigrants: Spanish | Khmer | Korean (3/24/20)
- California Immigrant Guide COVID-19 (6/23/20)
- The California Department of Public Health COVID-19
- Assessing COVID-19 Testing and Treatment, Tips for Uninsured and Undocumented Californians: English | Spanish
- Community Immigration Toolkit: COVID-19 Resources & the Health System: English | Spanish | Chinese | Korean | Tagalong | Vietnamese
Community Educational Materials
Los Angeles Department of Public Health
- What You Need to Know: English | Spanish | Traditional Chinese
- What to do if I am Exposed, Home Quarantine Instructions: English | Spanish | Traditional Chinese
- Handwashing: English | Spanish | Traditional Chinese
- More Materials & Languages
- COVID-19 Social Media Toolkit
- COVID-19 Digital Communications Guide (4/8/20)
- COVID-19 Short PSA Videos:
- To download all videos in English and/or Spanish, click HERE
- Keeping Healthy During COVID-19 | Manténgase saludable durante el COVID-19
- How to Wear Face Covers | Cómo cubrirse la cara
- Stopping the Spread | Detenga la propagación
- Physical Distancing Matters | El distanciamiento físico es importante
- Tips on Preventing COVID-19 | Consejos para prevenir el COVID-19
- Stop the Spread | Detener la propagación
Centers for Disease Control and Prevention
- Stop the Spread of Germs: English | Spanish
- Symptoms of Coronavirus Disease 2019 (English)
- CDC Website in Spanish
- Enfermedad del Coronavirus 2019 (COVID-19)
- Acabe con los microbios. ¡Lávese las manos!
American Heart Association
More Communication to Patients
- What to say to families during the COVID-19 pandemic
- Template Communication to Families
- COVID-19 Multilingual Resource Hub
- Medi-Cal programs to help with COVID-19 testing and treatment, regardless of immigration status (9/28/20)
- Medi-Cal and Medi-Cal Access Program Protections During the Public Health Crisis (10/15/20)
- Health Consumer Alliance COVID-19 Uninsured Group: English | Spanish