Please note: information posted may not have been vetted by medical or legal experts, and therefore should not be interpreted as medical or legal advice.
CCALAC Resource Request Form
LA County Clinics — Please complete this form to request gowns, N95s, gloves, or face shields.
COVID-19 Frequently Asked Questions
- CCALAC: COVID 19 Community Testing at Health Centers FAQ (8/14/20)
- National Association of Community Health Centers: COVID-19 Frequently Asked Questions for Health Centers
- Health Resources & Services Administration: Novel Coronavirus (COVID-19) Frequently Asked Questions
- Los Angeles County: Frequently Asked Questions about Testing
COVID-19 Trainings & Webinars
- Prepare Not Panic: COVID-19 CDC Update and the Health Center Response (3/6/20)
- Weitzman Institute Upcoming and Recordings of Past Webinars
- National Institute for Health Care Management COVID-19 Webinar Miniseries
- RELIAS: Free Training Courses for Healthcare Professionals and Individuals
- Changes to Federal & State HR Laws in COVID-19 Response (3/26/20)
- Capital Link Upcoming and Recorded Webinars
- Federal COVID-19 Employment Legislation: FFCRA & CARES Act
- Understanding Lab During COVID-19 (4/23/20)
- The Good, The Bad, and The Ugly of Virtual Care Teams (5/1/20)
- Lab Testing’s Role in Reopening Healthcare Clinics (5/12/20)
- All CNECT Recorded Webinars
- CNECT COVID-19 Vaccine Update (12/2/20)
- CNECT Infection Prevention (12/8/20)
PPE Donations and Vendors
Donations
- WeNeedMasks
- Project Face Shield
- Find the Masks
- Operation Masks
- Mask Match
- HumankindNOW
- Buddhist Tzu Chi Medical Foundation
- LA Protects
Vendors
- Project N95 (please note the minimums are very high)
Protocols
Kaiser Permanente
Los Angeles County
- Public Health Lap Specimen Collection and Transport for COVID-19 Testing (3/14/20)
- Public Health Lab Test Requisition Form
- COVID-19 Information for Health Professionals
- Notification Form Medical Provider of COVID-19 Laboratory Results
- COVID-19 Testing Criteria (3/18/20)
- Reference Guide to Labs Providing COVID-19 PCR Molecular Testing (7/28/20)
- FAQ on PCR Molecular Testing for SARS-CoV-2 Virus
- Health Officer Order – Reopening Safer at Work and in the Community for Control of COVID-19: Access to Diagnostic Testing through Healthcare Facilities (8/8/20)
- General Testing Guidelines
Centers for Disease Control and Prevention
- Interim Infection Prevention and Control Recommendations for Patients with Suspected or Confirmed Coronavirus Disease 2019 (COVID-19) in Healthcare Settings
- Interim U.S. Guidance for Risk Assessment and Public Health Management of Healthcare Personnel with Potential Exposure in a Healthcare Setting to Patients with Coronavirus Disease (COVID-19)
- Healthcare Professionals: Frequently Asked Questions and Answers
- Interim Clinical Guidance for Management of Patients with Confirmed Coronavirus Disease (COVID-19)
- Interim U.S. Guidance for Risk Assessment and Public Health Management of Healthcare Personnel with Potential Exposure in a Healthcare Setting to Patients with Coronavirus Disease (COVID-19)
- PPE Optimization Strategies
Private Labs
- Information from LabCorp about Coronavirus Disease 2019 (COVID-19)
- Quest Diagnostics: Testing for COVID-19
- COVID-19 Testing with Quest Diagnostics: Webinar Recording | Slides (3/19/20)
- COVID-19 Specimen Collection Guidelines
- Quest Diagnostics Test Code 39444: New Testing Updates | New Mapping Updates (3/19/20)
- Quest Diagnostics Reference Laboratory Service Update Webinar: Slides | Recording (4/1/20)
- Quest Diagnostics COVID-19 Billing Summary (July 2020)
- WestPac Labs
- APHL Considerations for Implementation of SARS-CoV-2 Rapid Antigen Testing (7/6/20)
Oral Health
- American Dental Association Coronavirus Resource Center for Dentists
- CMS Adult Elective Surgery and Procedures Recommendations including dental (4/7/20)
- The Latest on COVID-19 from CA Dental Association
- National Network for Oral Health Access: COVID-19 Resources
- Henry Schein COVID-19 Customer Update (3/20/20)
- PPE Optimization Strategies by the CDC
- CDC Guidance for Providing Dental Care During COVID-19
- ADA What is a Dental Emergency Resource for Patients (3/19/20)
- ADA Sample Letter to Patients
- National Network for Oral Health Access: COVID-19 Webinar Slides and Recordings
- ADA Return to Work Interim Guidance Toolkit (4/24/20)
- COVID-19 Control and Prevention: Dentistry Workers and Employers
- CDC Infection Control: Dental Settings
- Recommendations from State and County regarding Dentist Performing COVID Testing
- Recorded Webinar: Practical Planning for Teledentistry (4/15/20)
- Recorded Webinar: Promising Practices to Ramp Up Teledentistry Practice
- ADA COVID-19 Coding and Billing Interim Guidance (5/11/20)
- SBA Loan Info Relative to Dental Practices
- CNECT: Implementing Telehealth with Mobility Exchange
- Sun Communications Telehealth Offer for CNECT Members
- NNOHA Teledentistry Listening Session: Responding to COVID-19 Q&A Report (April 2020)
Pharmacy
- California Pharmacists Association: COVID-19 Resources & Updates
- American Psychiatric Association: Practice Guidance for COVID-19
- Department of Health Care Services: COVID-19 Response
- Providers Clinical Support System: COVID-19 Resources for Pharmacies
Provider Education
Operations
Centers for Disease Control and Prevention
- Interim Guidance for Business and Employers
- Environmental Cleaning and Disinfection Recommendations
- Checklist for Healthcare Facilities: Strategies for Optimizing the Supply of N95 Respirators during the COVID-19 Response
- Sequence for Putting On Personal Protective Equipment
- Strategies for Optimizing the Supply of N95 Respirators: Crisis/Alternate Strategies
National Association of Community Health Centers
Health Resources & Services Administration
U.S. Food and Drug Administration
- Enforcement Policy for Face Masks and Respirators During the Coronavirus disease (COVID-19) Public Health Emergency (May 2020)
- Policy for Temporary Compounding of Certain Alcohol-Based Hand Sanitizer Products During the Public Health Emergency (6/1/20)
Managed Care
- Insurance Coverage for Coronavirus Testing and Treatment
- Screening and Testing Algorithms and Policy Statements
- Coverage and Benefits Related to COVID-19 Medicaid and CHIP (3/5/20)
- RHCs and FQHCs: CMS Flexibilities to Fight COVID-19 (7/9/20)
Telehealth
- Telehealth Assistance Program Resources
- Medicaid State Plan Fee-for-Service Payments for Services Delivered Via Telehealth
- Medicaid Telehealth Guidance
- National Consortium of Telehealth Resource Centers COVID-19 Telehealth Toolkit (3/18/20)
- Telehealth Coverage Policies in the Time of COVID-19 to Date (3/17/20)
- Changes to Medicare & Medicaid Telehealth Policies – Considerations for FQHCs implementing Telehealth in support of patient care during the COVID-19 outbreak (3/18/20)
- General Provider Telehealth and Telemedicine Tool Kit
- ESRD Provider Telehealth and Telemedicine Tool Kit
- California Primary Care Association Telehealth/Telephonic Guidance (3/23/20)
- eCW How to Bill Telephonic Visits (3/15/20)
- Federal Communications Commission: COVID-19 Telehealth Program
- Recorded Webinar: Understanding Telehealth – Ramping Up and Billing for Telehealth Services (3/31/20)
- Recorded Webinar: Ramp Up Your Teledentistry Practice During COVID-19 – The What? Why? And How?
- Recorded Webinar: Telehealth Solution, Certintell
- Delivering Primary Care Through Telehealth (4/6/20)
- Innovative Practices to Ramp Up Tele-Behavioral Health in Health Centers (4/7/20)
- Recorded Webinar: Telehealth Solution: NextGen
- Recorded Webinar: Telehealth Solution: eClinicalWorks (4/8/20)
- Recorded Webinar: Utilizing Telehealth and Remote Patient Monitoring in the COVID-19 Era (4/29/20)
- Implementing Telehealth with Mobility Exchange
- HIPAA Compliance and Telework
- Telehealth Documentation Tip Sheet
- Telehealth Billing Tip Sheet
- Telehealth Medicare Annual wellness Visit Benefit Expansion Tip Sheet
- General Telehealth Guidelines/Auditing Tip Sheet
- Telehealth eCW Proxy Tip Sheet
- Telehealth Policies and Procedures Reference Manual
- Free Telehealth Tutorial Videos
- Recorded Webinar: Telehealth Policy and Implementation Guide (6/30/20)
- Recorded Webinar: The Past, Present, and Future of Telehealth at FQHCs (7/8/20)
Small Business Loans
- Los Angeles City Small Business Emergency Microloan Program
- Federal Disaster Loans for Businesses, Private Nonprofits, Homeowners, and Renters
- U.S. Small Business Administration Fact Sheet – Economic Injury Disaster Loan
- Paycheck Protection Program
HR Compliance
- Guidance on preparing Workplaces for COVID-19 (March 2020)
- COVID-19 Control and Prevention
- Coronavirus 2019 (COVID-19) Resources for Employers and Workers
- Coronavirus Disease (COVID-19) – FAQs on laws enforced by the California Labor Commissioner’s Office
- Reduced Work Hours, Potential Closure of Layoffs and Tax Assistance
- Treasury, IRS and Labor announce plan to implement Coronavirus-related paid leave for workers and tax credits for small and midsize businesses to swiftly recover the cost of providing Coronavirus-related leave (3/20/20)
- COVID-19 Medical Staffing Solutions – Complete form to evaluate how AMN Healthcare can support your health system through local staffing, short term placements, rapid response placements, and travel nurses.
- Deflector COVID-19 Workplace Solutions
- CMS Recommendations for Reopening CHCs for Non-COVID-19 Healthcare (4/19/20)
- Recovery Readiness: A How-to Guide for Reopening your Workplace
Licensing
- Pharmacy Law Waivers Authorized Pursuant to BPC Section 4062
- How to Request a Pharmacy Law Waiver Related to COVID-19 Emergency
- Important Information for Licensees Related to COVID-19 Emergency (4/14/20)
- PAL 2014-15 (4/15/20)
- Template to send to Project Officer to get a temporary site added to BPHC scope
Screening Protocols
- Workflow for Drive Up Testing (3/11/20)
- Patient Triage Protocol – Phone, In Person, Testing (3/16/20)
- COVID-19 Testing Triage Protocol (3/17/20)
- COVID-19 Testing Workflow (Herald Christian Health Center)
- Sample Procedures for Health Center Drive Thru Clinic (3/19/20)
- Sample Drive Thru Budget Worksheet
- Outsource Patients to Dignity Health Glendale Memorial for Drive Thru Testing
- Health Officer Order – Reopening Safer at Work and in the Community for Control of COVID-19: Access to Diagnostic Testing through Healthcare Facilities (8/8/20)
Funding Opportunities
- Capital Link: COVID-19 Funding & Financing Resources
- California Community Foundation: COVID-19 LA County Response Fund
Renters
- Sample Commercial Tenant Notice to Landlord of Inability to Pay Rent Due to COVID-19 in City of Los Angeles
- Eviction Prevention during COVID-19: Protection and resources for residential tenants (7/23/20)
Homelessness
- CDC People Experiencing Unsheltered Homelessness Interim Guidance
- CDC Environmental Cleaning and Disinfection Recommendations – Interim Recommendations for US Community Facilities with Suspected/Confirmed Coronavirus Disease 2019
- HUD Disease Risks and Homelessness (COVID-19 Infectious Disease Prevention and Response)
- HUD Homelessness COVID-19 Resources
- Ask A Question Portal: HUD can provide TA to homeless assistance providers who need support in preventing/responding to the spread of infectious disease. In Step 2, select “CoC: Continuum of Care Program” from the “My question is related to” drop down list, and write “Health Preparedness and Response” in the subject line.
- LAHSA COVID-19 Guidance for Los Angeles County Homeless Services Community
- LAHSA Infection Prevention Basics for Homeless Shelters (3/10/20)
- LAHSA COVID-19: Guidance for Homeless Shelters (3/10/20)
- LAHSA Coronavirus Disease 2019 (COVID-19) Assessment Tool for Homeless Shelters (3/10/20)
- City of LA COVID-19 Shelters for People Experiencing Homelessness (3/19/20)
- Street Medicine Guidance during COVID-19 (3/20/20)
- Intake and Triage Protocol for Q/I Housing (3/26/20)
- The Corporation for Supportive Housing
- Interim Housing Placement Options for Patients Experiencing Homelessness during the Pandemic (7/1/20)
HIV, AIDS, HEP C, STIs
- Association of Nurses in AIDS Care Guidance for Providers and PLWH
- National Coalition of STD Directors Resource Page
- Interim Guidance for COVID-19 and Persons with HIV
- Los Angeles County Commission on HIV: COVID-19 Information & Resources
- HIV/STD Services in Los Angeles County: At-A-Glance
LGBTQ+
- California LGBT Health and Human Services Network Resource Page
- Coronavirus 2019: What LGBTQ+ People Need to Know
- The Coronavirus (COVID-19): What Trans People Need to Know
Food Security
- California Food Policy Advocates COVID-19 Updates and Resources
- COVID-19: Children, Families & Schools – Free Meals at Grab & Go Food Centers
- Los Angeles County Student Meal Distribution Sites
- LA County/City Elder Nutrition Program Google Maps
- California Food Policy Associates: COVID-19 Response: Nutrition Program Flexibilities Tracker
- LAHSA: Food and Grocery Programs in Los Angeles County by Service Planning Area (4/17/20)
- County of Los Angeles: COVID-19:Food
Immigration/Public Charge
- Public Charge
- COVID-19 and Public Charge: What Immigrant Communities Need to Know (5/21/20)
- California Immigrant Policy Center COVID-19 Resource Guide (March 2020)
- Coalition for Humane Immigrant Rights: Disaster Relief Assistance for Immigrants
- Los Angeles County Office of Immigrant Affairs LAC4YOU Coronavirus (COVID-19) Updates
- Coronavirus Frequently Asked Questions of Immigrants: Spanish | Khmer | Korean (3/24/20)
- California Immigrant Guide COVID-19 (6/23/20)
- The California Department of Public Health COVID-19
- Assessing COVID-19 Testing and Treatment, Tips for Uninsured and Undocumented Californians: English | Spanish
Community Educational Materials
Los Angeles Department of Public Health
- What You Need to Know: English | Spanish | Traditional Chinese
- What to do if I am Exposed, Home Quarantine Instructions: English | Spanish | Traditional Chinese
- Handwashing: English | Spanish | Traditional Chinese
- More Materials & Languages
- COVID-19 Social Media Toolkit
- COVID-19 Digital Communications Guide (4/8/20)
- COVID-19 Short PSA Videos:
- To download all videos in English and/or Spanish, click HERE
- Keeping Healthy During COVID-19 | Manténgase saludable durante el COVID-19
- How to Wear Face Covers | Cómo cubrirse la cara
- Stopping the Spread | Detenga la propagación
- Physical Distancing Matters | El distanciamiento físico es importante
- Tips on Preventing COVID-19 | Consejos para prevenir el COVID-19
- Stop the Spread | Detener la propagación
Centers for Disease Control and Prevention
- Stop the Spread of Germs: English | Spanish
- Share Facts About COVID-19: English | Spanish | Chinese
- Symptoms of Coronavirus Disease 2019 (English)
- Print Resources (Multiple Languages)
- CDC Website in Spanish
- Enfermedad del Coronavirus 2019 (COVID-19)
- Acabe con los microbios. ¡Lávese las manos!
American Heart Association
More Communication to Patients
- What to say to families during the COVID-19 pandemic
- Template Communication to Families
- COVID-19 Multilingual Resource Hub
- Medi-Cal programs to help with COVID-19 testing and treatment, regardless of immigration status (9/28/20)
- Medi-Cal and Medi-Cal Access Program Protections During the Public Health Crisis (10/15/20)