Suicide is one of the chronic illnesses which has been increasing in communities across the country, and numbers are expected to rise as the impact of COVID-19 is felt. Community health center leaders need to think about the role they play in their community to help suicide prevention efforts and to communicate that suicides are … Continue reading Suicide: Considerations for Health Center Leaders →

The Non-Violent Crisis Intervention® (NCI) program is considered the worldwide standard for crisis prevention and intervention training. This half-day training will teach clinic staff verbal de-escalation techniques and intervention strategies for workplace violence prevention. Now available as virtual learning with a reduced classroom delivery option to adhere to social distancing protocols. After the training participants … Continue reading Non-Violent Crisis Intervention® →

The CCALAC HCCN team presents the Patient Portal Training, a training session designed for eClinicalWorks EHR users that will focus on the different system features of the Patient Portal. The training session will provide back office staff and providers with the information that they will need to better engage patients on the Patient Portal. After … Continue reading eClinicalWorks Patient Portal Training →

OSHA requires appropriate staff be regularly fit-tested as part of an organization’s Respiratory Protection Program. The Fit-Testing & Basics of Infection Control training will be held virtually and will provide attendees with a basic set of solutions and understanding to be able to construct the framework for an Infection Control Program. The Train-the-Trainer model is … Continue reading Fit-Testing & Basics of Infection Control Virtual Training →

This training will provide an overview of Adverse Childhood Experiences (ACEs), discuss the additional issues that stem from ACES, explain why it is important to identify and address trauma in early life, and examine how early intervention can impact patients' heath. After the training, participants will be able to: Describe the link between ACEs, additional … Continue reading ACEs Screening Best Practices for Pediatricians →

With open enrollment underway in this uniquely challenging COVID-19 environment, it is more important than ever to ensure patients and community members have the assistance they need to enroll in and retain health coverage. Enrollment staff are invited to join their peers for an in-service session led by Maternal and Child Health Access' expert training … Continue reading Enrollment Refresher Virtual Training →

In this webinar, you will hear one FQHC's experience in integrating trauma informed care through an inward-facing approach. Attendees will explore lessons learned from the process including what was helpful and what could have been done differently. Adaptations related to COVID-19 will be discussed. and The perspective of the Trauma Informed Care Coordinator, Chief Medical … Continue reading An Inward Facing Trauma Informed Approach: Organizational Lessons →

This course will provide foundational knowledge and skills necessary to understand and function within the National Incident Management System (NIMS) with the application of the Healthcare Incident Command System (HICS). Incorporation of the Incident Command System (ICS)/Healthcare Incident Command System (HICS) into the clinic enables cross-sector collaboration and support, including emergency resource requests and effective … Continue reading Incident Command Systems (ICS) →

This training will focus on the role of the Care Navigator and their best practices for conducting an ACEs screening. After the training, participants will be able to: Review the science behind ACEs and toxic stress. Discuss the rationale for ACEs screening. Provide examples of conversation starters related to trauma and ACEs. Review Maslow’s Hierarchy … Continue reading ACEs Screening The Role of the Care Navigator →

In this webinar, participants will learn about one FQHC's experience in integrating trauma-informed care through an inward-facing approach. Attendees will explore lessons learned from the process, including what was helpful … Continue reading An Inward Facing Approach: A Behavioral Health Perspective →

Healthcare and social service workers are experiencing extremely difficult events right now, and the emotions that come from facing those events can negatively affect one’s role as a caregiver. This … Continue reading Self-Care and Healing: Managing Secondary Trauma, Moral Injury/Burnout, and Compassion Fatigue →

In this webinar, participants will learn about one FQHC's experience in integrating trauma-informed care through an inward-facing approach within healthcare clinics. Attendees will explore lessons learned from the process including … Continue reading An Inward-Facing Trauma-Informed Approach: A Medical Perspective →

This course will provide foundational knowledge and skills necessary to understand and function within the National Incident Management System (NIMS) with the application of the Healthcare Incident Command System (HICS). … Continue reading Incident Command Systems (ICS) →

This ACE's Aware Training, "Cultural and Racial Differences in Understanding and Responding to Adversity, Trauma, Resilience and Healing," will discuss how cultural and racial differences can impact ACEs screening and … Continue reading Cultural and Racial Differences in Understanding and Responding to Adversity, Trauma, Resilience and Healing →

Join us and eClinicalWorks (eCW) representative Luigi Biele (Train-the-Trainer) for a training tailor-made for members of the Community Clinic Association of Los Angeles County (CCALAC)! In the morning segment of … Continue reading CCALAC eClinicalWorks User Collaborative Annual Training →

In this webinar "An Inward-Facing Trauma-Informed Approach: A Dental Perspective," participants will learn about one FQHC's experience in integrating trauma-informed care through an inward-facing approach. Attendees will explore lessons learned … Continue reading An Inward-Facing Trauma-Informed Approach: A Dental Perspective →

Following the implementation of telehealth at your health center, the focus now shifts to maximize engagement of providers and patients in telehealth utilization. How do we incorporate this practice as … Continue reading Telehealth Adoption: Strategies from the Field to Tackle Provider Engagement →

As shelter in place orders are being lifted, it is difficult to know how to approach re-opening our organizations, communities and even daily functioning. There is little doubt we all realize there will be a “new normal,” but what should that look like? We must honor that the trauma, fear, anxiety and crises we have … Continue reading ACEs Aware: Trauma-Informed Reopening Strategies →

During this training, we will be reviewing how to create, manage and utilize Order Sets within eClinicalWorks (eCW). Order Sets are treatment plans in eCW that are created to assist providers with generating patient orders based on the specific medical condition they are seeing the patient for. Additionally, we will review alternative treatment tools within … Continue reading Optimize Your Patient Orders in eClinicalWorks →

During this training, we will be reviewing how to effectively navigate the patient’s progress note by utilizing point of care shortcuts. Additionally, we will discuss the customization display options for different types of end users when they are viewing the progress note categories. For example, we will review how to hide folders in the ‘HPI’ … Continue reading Tips to Navigate the Patient’s Progress Note Quicker in eCW →