Training
Implementing RPM in Community Health Centers
WebinarWith the recent HRSA hypertension funding requirements to implement Bluetooth or wireless-enabled self-measured blood pressure devices, health centers are looking for guidance on how to roll out high-tech remote patient monitoring (RPM) tools. In response, this three-part RPM training series will kick off with a high-level overview of RPM, such as the difference between low … Continue reading Implementing RPM in Community Health Centers
CYBER THREATS: NOT IF, BUT WHEN
CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United StatesOrganizations of all sizes, including within the health care sector, are increasingly suffering from cyber extortions, data breaches, and other cyber-attacks. These cyber-attacks not only directly impact those targeted, but public safety overall. Supervisory Special Agent Ron Manuel from the FBI Los Angeles Cyber Task Force will detail the scope of the cyber threat we … Continue reading CYBER THREATS: NOT IF, BUT WHEN
Compliance Series: Acing the Board’s Participation in the Operational Site Visit (Virtual or In-person)
WebinarOperational site visits (OSVs) are a time of great anticipation and more than a little stress for health centers and their boards. This training will give tips and techniques to engage with surveyors during the board-only meeting and demonstrate the board’s knowledge of and compliance with relevant elements of the Health Center Compliance Manual. Given … Continue reading Compliance Series: Acing the Board’s Participation in the Operational Site Visit (Virtual or In-person)
Honoring Inclusive Wellness: Balance and Support for Health Center Professionals
WebinarStaff are constantly asked to prioritize the patient’s need, sometimes resulting in overwhelming feelings of stress, compassion fatigue, and burn-out. In order to fully show up for those they serve, professionals need structural policy supports and practice changes that balance self and collective care. This presentation will explore how we can create and maintain an … Continue reading Honoring Inclusive Wellness: Balance and Support for Health Center Professionals
A Phased Approach to Patient Portal Implementation
CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United StatesThe patient portal is one of the most effective tools for increasing patient access to healthcare, while simultaneously increasing administrative efficiency and productivity. Despite the potential impact this tool may have on patient care, many health centers, especially FQHCs, struggle to effectively deploy patient portals because of multiple barriers faced in the uptake. These barriers … Continue reading A Phased Approach to Patient Portal Implementation
From Cultural Awareness to Cultural Humility
WebinarParticipants will engage in self-awareness about their own culture and race and how these identities impact their perceptions, assessments, and the work that they do. Participants will then learn about power imbalances and inequities, barriers to achieving cultural competence, and challenges in working with cross cultural communities. Finally, participants will broaden their cultural lens and … Continue reading From Cultural Awareness to Cultural Humility
Core Competencies for Community Health Center Managers & Supervisors
WebinarThis intensive, highly interactive, hands-on 5-week training enables health center managers and supervisors to develop and hone critical skills to successfully lead and manage employees in today’s challenging and fast-changing health center environment. The cohort will begin on February 18, 2022 and meet weekly on Fridays for two and a half hours. Please ensure that … Continue reading Core Competencies for Community Health Center Managers & Supervisors
Designing a QI Project
WebinarNeed to launch a new QI project in the new year but not sure where to begin? Join the IHQC team for our "Designing a QI Project" Learning Lab on March 2nd! Leveraging IHQC’s Project Design Checklist, participants will review key steps and templates they can use to help them create comprehensive, actionable project plans. … Continue reading Designing a QI Project
Ready, Set, Engage: HR Recruitment and Retention Strategies
WebinarEngaged employees are instrumental to a company’s success. Managers need to assess their own level of engagement before attempting to engage employees. Engaged employees have a few common traits: they know what their job requires, have needed tools and supplies, feel cared for, are developed, have a voice, and have opportunities to advance. This workshop … Continue reading Ready, Set, Engage: HR Recruitment and Retention Strategies
Project Management in QI Series
WebinarIHQC’s Project Management in QI training program build the skills needed to manage large and small-scale quality and practice transformation initiatives. In a shifting healthcare environment that includes payment reform initiatives, diverse grant opportunities, and cross-sector partnerships, these project management skills can help put your teams and organizations in a better position to navigate the changes … Continue reading Project Management in QI Series
Health Center Best Practices for Colorectal Cancer Screening
CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United StatesThe Colorectal Cancer Screening webinar discusses the importance of screening, reviews new screening recommendations and best practices, and includes presentations from Los Angeles County clinics on screening implementation at their … Continue reading Health Center Best Practices for Colorectal Cancer Screening
Building Effective Partnerships to Mitigate Food Insecurity
CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United StatesFood insecurity is among the top social determinants of health (SDoH) for patients in the safety net. Rooted in their communities and mission-driven to provide whole person care, community clinics … Continue reading Building Effective Partnerships to Mitigate Food Insecurity
CPI Verbal Intervention ™ Training
WebinarCPI Verbal Intervention™ Training provides staff with an effective framework for preventing, de-escalating, and safely responding to crisis behavior. The program will focus on what’s happening from two perspectives: the person in … Continue reading CPI Verbal Intervention ™ Training
Best Practices for Bridging the Digital Divide
CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United StatesThe COVID-19 pandemic has highlighted the importance of broadband internet access and its emergence as a key factor in the social determinants of health discussion. Internet access is critical in … Continue reading Best Practices for Bridging the Digital Divide
Health Center PEP Findings with Capital Link
CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United StatesDuring this two-part training series, Capital Link will present findings from the Cedars-Sinai supported 2017-2020 CCALAC Performance Evaluation Profile (PEP) for the Los Angeles region as well as its 58 … Continue reading Health Center PEP Findings with Capital Link
NextGen Development Bootcamp
CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United StatesThis NextGen developer training will have something for everyone, from beginners to seasoned developers. Julie will share her 20 years of development experience to cover application functionality for template editor … Continue reading NextGen Development Bootcamp
Annual eCW Training
CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United StatesJoin us for training to review hot topics for eCW users. We'll focus on adhering to Information Blocking regulations, the best options for meeting Good Faith Estimate requirements, and proper … Continue reading Annual eCW Training
Improving Disaster Preparedness Through After Action Review
CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United StatesEmergency management is a cycle of learning and improving. After an exercise or drill to practice emergency response or recovery activities, documented lessons learned can be used to improve planning … Continue reading Improving Disaster Preparedness Through After Action Review
Leadership and Business Modeling Series
CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United StatesLeadership and Business Modeling – Part 1: Building the Business Case for Enhanced Care Management In this first of a three-part series, CalAIM Cohort leaders will explore building a business … Continue reading Leadership and Business Modeling Series
My Co-Worker Smokes. What Policies Protect Me from Thirdhand Smoke in the Workplace?
CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United StatesThis training will review the importance of adopting a 100% smoke-free policy as well as implementing a cessation protocol (Ask, Advise and Refer). Secondly, the training will discuss how secondhand … Continue reading My Co-Worker Smokes. What Policies Protect Me from Thirdhand Smoke in the Workplace?
HCCN Best Practice Webinar – Data Stewardship
CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United StatesData stewardship is the collection of practices that ensures a health center's data is accessible, usable and trusted. Data stewardship not only refers to the tools utilized for tracking and … Continue reading HCCN Best Practice Webinar – Data Stewardship
HICS – INCIDENT COMMAND SYSTEM FOR CLINICS
CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United StatesThis course will provide foundational knowledge and skills necessary to understand and function within the National Incident Management System (NIMS) with the application of the Healthcare Incident Command System (HICS). … Continue reading HICS – INCIDENT COMMAND SYSTEM FOR CLINICS
Advanced RPM Webinar
CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United StatesWith the recent drive for health centers to implement Bluetooth or wireless-enabled self-measured blood pressure devices, health centers are looking for guidance on how to build a successful high-tech remote … Continue reading Advanced RPM Webinar
BAILA First Year Convening and Training
CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United StatesJoin the Community Clinic Association of Los Angeles County (CCALAC), Maternal Child Health Access (MCHA), Neighborhood Legal Services Los Angeles (NLSLA) and the Benefits Access for Immigrants Los Angeles (BAILA) … Continue reading BAILA First Year Convening and Training
HCCN Best Practice Webinar: Telehealth Workflow for Patients and Staff
CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United StatesThe COVID-19 pandemic is directly responsible for the dramatic rise in telehealth utilization. But as providers quickly established new or expanded old virtual care programs, some have struggled to address … Continue reading HCCN Best Practice Webinar: Telehealth Workflow for Patients and Staff
Non-Violent Crisis Intervention®
WebinarThe Non-Violent Crisis Intervention® (NCI) program is considered the worldwide standard for crisis prevention and intervention training. This two half-day virtual training (9am-12pm) and in-person training (9am-3pm) will teach clinic … Continue reading Non-Violent Crisis Intervention®
Customer Service: The Art of Caring
CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United StatesProviding a high level of customer service is crucial to achieving your health center’s mission and serving your community, yet during these challenging times, service excellence can seem difficult to … Continue reading Customer Service: The Art of Caring
Building and Expanding Case Management Infrastructure Series
CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United StatesOver the course of this 3-part Building and Expanding Case Management Infrastructure series, faculty from the Institute for High Quality Care, along with guest speakers and health center panelists, will explore the core program and service line components that make up complex case management programs, including: client outreach/initiation, panel management, referral management, partnerships, case management … Continue reading Building and Expanding Case Management Infrastructure Series