Training
Motivational Interviewing Training for Beginners
CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United StatesAttendees at this three-day training will learn foundational Motivational Interviewing (MI) skills and engage in 2-3 different exercises, per skill domain, to reinforce learning. Concepts include: the Spirit of MI; the four processes of MI; values work; assessing client communication (sustain talk, change talk, discord); open-ended questions, affirmations, reflections, and summaries (OARS); and the establishment of … Continue reading Motivational Interviewing Training for Beginners
Non-Violent Crisis Intervention®
WebinarThe Non-Violent Crisis Intervention® (NCI) program is considered the worldwide standard for crisis prevention and intervention training. This two half-day virtual training (9am-12pm) and in-person training (9am-4:30pm) will teach clinic staff de-escalation techniques and intervention strategies for workplace violence prevention. The workshop includes independent self-paced content, lecture, and situation-based guided practice with certified instructors. Now … Continue reading Non-Violent Crisis Intervention®
Non-Violent Crisis Intervention®
WebinarThe Non-Violent Crisis Intervention® (NCI) program is considered the worldwide standard for crisis prevention and intervention training. This two half-day virtual training (9am-12pm) and in-person training (9am-4:30pm) will teach clinic staff de-escalation techniques and intervention strategies for workplace violence prevention. The workshop includes independent self-paced content, lecture, and situation-based guided practice with certified instructors. Now … Continue reading Non-Violent Crisis Intervention®
Non-Violent Crisis Intervention®
WebinarThe Non-Violent Crisis Intervention® (NCI) program is considered the worldwide standard for crisis prevention and intervention training. This two half-day virtual training (9am-12pm) and in-person training (9am-4:30pm) will teach clinic staff de-escalation techniques and intervention strategies for workplace violence prevention. The workshop includes independent self-paced content, lecture, and situation-based guided practice with certified instructors. Now … Continue reading Non-Violent Crisis Intervention®
Motivational Interviewing Training for Beginners
CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United StatesAttendees at this three-day training will learn foundational Motivational Interviewing (MI) skills and engage in 2-3 different exercises, per skill domain, to reinforce learning. Concepts include: the Spirit of MI; the four processes of MI; values work; assessing client communication (sustain talk, change talk, discord); open-ended questions, affirmations, reflections, and summaries (OARS); and the establishment of … Continue reading Motivational Interviewing Training for Beginners
Health Center Practices To Improve Breast Cancer and Colorectal Cancer Screenings
CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United StatesThe Breast Cancer and Colorectal Cancer Screening webinar will include best practices, partnerships, workflows, and efforts from Los Angeles County clinics on screening implementation at their respective centers. Quality improvement and clinical staff will share how they work to improve screenings for breast cancer and colorectal cancer, and the role their clinical teams play in … Continue reading Health Center Practices To Improve Breast Cancer and Colorectal Cancer Screenings
Mental Health First Aid®
WebinarMental Health First Aid® teaches you how to identify, understand and respond to signs of mental illnesses and substance use disorders. This training gives you the skills you need to reach out and provide initial support to someone who may be developing a mental health or substance use problem and help connect them to appropriate … Continue reading Mental Health First Aid®
Core Competencies for CHC Managers and Supervisors Training Series
CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United StatesThis intensive and highly interactive 5-week virtual training enables CHC managers and supervisors to develop and hone critical skills to successfully lead and manage employees in today’s challenging and fast-changing health center environment. Participants learn to: Manage, lead and retain engaged, productive and satisfied teams Coach and develop employees and drive accountability Utilize Behavioral Interviewing … Continue reading Core Competencies for CHC Managers and Supervisors Training Series
Core Competencies for CHC Managers and Supervisors Training Series
CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United StatesThis intensive and highly interactive 5-week virtual training enables CHC managers and supervisors to develop and hone critical skills to successfully lead and manage employees in today’s challenging and fast-changing health center environment. Participants learn to: Manage, lead and retain engaged, productive and satisfied teams Coach and develop employees and drive accountability Utilize Behavioral Interviewing … Continue reading Core Competencies for CHC Managers and Supervisors Training Series
Digital Divide Toolkit Update Webinar: Lessons Learned
CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United StatesThe COVID-19 pandemic has highlighted the importance of high-speed internet and computer/smartphone access, and their emergence as key social drivers of health. Access to the internet has become a need in today’s digital society linking many to essential resources, such as jobs, school, health care, food, and transportation among other socioeconomic needs. The “Digital Divide” … Continue reading Digital Divide Toolkit Update Webinar: Lessons Learned
Cyber Risk and Insurance Training
CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United StatesAs cybersecurity threats evolve and continue to become increasingly sophisticated, the cyber insurance market has been forced to adjust to meet the challenges of this new environment. This training is designed to provide an overview of cyber exposures and how they are affecting the healthcare industry, as well as the benefits of cyber insurance and how … Continue reading Cyber Risk and Insurance Training
Core Competencies for CHC Managers and Supervisors Training Series
CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United StatesThis intensive and highly interactive 5-week virtual training enables CHC managers and supervisors to develop and hone critical skills to successfully lead and manage employees in today’s challenging and fast-changing health center environment. Participants learn to: Manage, lead and retain engaged, productive and satisfied teams Coach and develop employees and drive accountability Utilize Behavioral Interviewing … Continue reading Core Competencies for CHC Managers and Supervisors Training Series
Hospital Disaster Management Training
LAC+USC Medical Center Old General Hospital 1200 North State Street, Los Angeles, CA, United StatesDoes your hospital need training on hospital surge capacity management for natural disasters and chemical, biological, radiological, nuclear and explosives (CBRNE) incidents? Join us for Hospital Disaster Management Training, an in-depth two-day session that is a product of the Los Angeles County Department of Health Services Emergency Medical Services Agency’s Disaster Resource Center Program. This … Continue reading Hospital Disaster Management Training
Operational Review of the Revenue Cycle: Start with Scheduling
CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United StatesA scheduling model is key to patient, provider, and staff satisfaction. Streamlining who can schedule and how your schedule is set up is essential to achieve positive outcomes in patients with complex needs (e.g., chronic conditions, multiple diagnoses). The session will include reviewing how to organize a schedule that "fits" a provider and how staff … Continue reading Operational Review of the Revenue Cycle: Start with Scheduling
Hospital Disaster Management Training
LAC+USC Medical Center Old General Hospital 1200 North State Street, Los Angeles, CA, United StatesDoes your hospital need training on hospital surge capacity management for natural disasters and chemical, biological, radiological, nuclear and explosives (CBRNE) incidents? Join us for Hospital Disaster Management Training, an in-depth two-day session that is a product of the Los Angeles County Department of Health Services Emergency Medical Services Agency’s Disaster Resource Center Program. This … Continue reading Hospital Disaster Management Training
Core Competencies for CHC Managers and Supervisors Training Series
CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United StatesThis intensive and highly interactive 5-week virtual training enables CHC managers and supervisors to develop and hone critical skills to successfully lead and manage employees in today’s challenging and fast-changing health center environment. Participants learn to: Manage, lead and retain engaged, productive and satisfied teams Coach and develop employees and drive accountability Utilize Behavioral Interviewing … Continue reading Core Competencies for CHC Managers and Supervisors Training Series
Introduction to Community Health Centers: An Onboarding Resource for New CHC Staff
CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United StatesThe Onboarding Training is a 2-part training designed as a tool to support HR managers and supervisors introducing new and recently hired health center staff to general health center operations, including: the history and movement, funding streams, customer service, social drivers of health, compliance, and quality improvement. Training participants will leave the training with baseline … Continue reading Introduction to Community Health Centers: An Onboarding Resource for New CHC Staff
Words Matter: Finding Gender Inclusive Vocabulary Grounded in Heart
CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United StatesThis presentation aims to improve gender responsiveness in the healthcare system through practitioner and leadership education. As Colin Druhan writes, "Today's workplace must reflect the reality that gender is not as simple as previously thought. Understanding how to include everyone, regardless of how they identify and express their gender, is the key to unlocking the … Continue reading Words Matter: Finding Gender Inclusive Vocabulary Grounded in Heart
Core Competencies for CHC Managers and Supervisors Training Series
CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United StatesThis intensive and highly interactive 5-week virtual training enables CHC managers and supervisors to develop and hone critical skills to successfully lead and manage employees in today’s challenging and fast-changing health center environment. Participants learn to: Manage, lead and retain engaged, productive and satisfied teams Coach and develop employees and drive accountability Utilize Behavioral Interviewing … Continue reading Core Competencies for CHC Managers and Supervisors Training Series
Staffing for a Value-Based Care Model – Utilizing Staff to Their Fullest Capabilities
CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United StatesWhat staff is utilized in the care coordination model? What can each staff member do under their license or certification? What is the best way to align job descriptions to achieve optimal outcomes? These are common questions from clinical providers and administrative departments. This session will explore different job roles and potential duties that can … Continue reading Staffing for a Value-Based Care Model – Utilizing Staff to Their Fullest Capabilities
Introduction to Community Health Centers: An Onboarding Resource for New CHC Staff
CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United StatesThe Onboarding Training is a 2-part training designed as a tool to support HR managers and supervisors introducing new and recently hired health center staff to general health center operations, including: the history and movement, funding streams, customer service, social drivers of health, compliance, and quality improvement. Training participants will leave the training with baseline … Continue reading Introduction to Community Health Centers: An Onboarding Resource for New CHC Staff
Annual eCW User Collaborative Training
CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United StatesThis training will cover tips and tricks for utilizing eCW’s clinical functionality. This will include areas such as using progress note functionality, document management, sending of orders and PRISMA. We will also introduce the new eCW version (v12) and upcoming reporting requirements (UDS+). This training will also include a review of eCWs eBO reporting platform … Continue reading Annual eCW User Collaborative Training
Annual eCW User Collaborative Training
CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United StatesThis training will cover tips and tricks for utilizing eCW’s clinical functionality. This will include areas such as using progress note functionality, document management, sending of orders and PRISMA. We will also introduce the new eCW version (v12) and upcoming reporting requirements (UDS+). This training will also include a review of eCWs eBO reporting platform … Continue reading Annual eCW User Collaborative Training
Health Center PEP Findings with Capital Link
CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United StatesCapital Link will present findings from the Cedars-Sinai supported 2018-2021 CCALAC Performance Evaluation Profile (PEP) for the Los Angeles region as well as its 57 individual FQHC members. Information will include trends in financial and operational performance, revenue/patients/FTE growth, productivity, and payer mix. We will also review newly tracked metrics in the PEP report such as patient … Continue reading Health Center PEP Findings with Capital Link
Operationalizing JEDI in Leadership Series
CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United StatesThis is a 3-part series titled, "Operationalizing JEDI in Leadership," presented by faculty from the Association of Clinicians for the Underserved. Session 1 - What Works: Exploring Best Practices in Advancing JEDI at Health Centers on June 2, 2023 from 9am - 10:30am Since their inception, health centers have rooted their work in social justice, … Continue reading Operationalizing JEDI in Leadership Series
NextGen Configuration and Customization Bootcamp
CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United StatesThis year's NextGen bootcamp training will provide users with more knowledge to better manage their NextGen content. We'll deep dive into all the different configuration tools that are provided via system/practice templates and file maintenance and how you can manipulate those tools in unique ways for maximum efficiency. We'll also go in depth into Document … Continue reading NextGen Configuration and Customization Bootcamp
NextGen Configuration and Customization Bootcamp
CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United StatesThis year's NextGen bootcamp training will provide users with more knowledge to better manage their NextGen content. We'll deep dive into all the different configuration tools that are provided via system/practice templates and file maintenance and how you can manipulate those tools in unique ways for maximum efficiency. We'll also go in depth into Document … Continue reading NextGen Configuration and Customization Bootcamp
Non-Violent Crisis Intervention®
APLA Health 3741 S. La Brea Avenue, Los Angeles, CA, United StatesThe Non-Violent Crisis Intervention® (NCI) program is considered the worldwide standard for crisis prevention and intervention training. The course will teach clinic staff de-escalation techniques and intervention strategies for workplace violence prevention. The training will be held in-person on June 13 and 14 from 9:00am-5:00pm. The workshop includes independent self-paced content, lecture, and situation-based guided … Continue reading Non-Violent Crisis Intervention®