Workforce Resources
To submit a workforce resource please e-mail recruitment@ccalac.org
Contents
Auto HPSA
2021 Auto HPSA Webinar Recording (recording password: tKbJikN9)
Bureau of Health Workforce – HRSA: Workforce Shortage Areas
Background Checks
Behavioral Interview Questions
Sample Behavioral Interview Questions
Henderson State University – Complete List of Behavioral Interview Questions
Burnout
5 Strategies – Healthcare Workforce Rescue
AHEC Burnout Prevention Resources
Burnout Prevention Basics Webinar Part One: Mechanisms of Burnout and Prevention
Burnout Prevention Basics Webinar Part Two: Reducing and Preventing Burnout and Moral Injury
Creative Ways to Minimize Burnout and Encourage Self-Care Among Social Sector Employees
STAR2 Center – Provider Burnout Assessment Tool
Mind Tools – Burnout Self Test
Mind Tools – Recovering From Burnout
AMA – Preventing Physician Burnout
AMA – Physician Wellbeing: Protect Against Burnout and Encourage Self-Care
AMA – Resident and Fellow Burnout: Create a Holistic, Supportive Culture of Well-Being
STAR2 Center – Preventing Clinician Burnout Worksheet
STAR2 Center – Webinar Series: Administrative Strategies to Reduce Burnout
The New Face of Employee Burnout- How Its Changes and How To Fight It
CHW & Promotor/a
Workforce Development Resource Library
Compensation and Benefits
STAR² Center Compensation Assessment Tool
STAR² Center 2017 Compensation Strategy Webinar Series
STAR² Center 2019 Compensation Planning Webinar Series
Conflict Resolution and Managing Difficult Situations
Mastering Performance Management
Employee Appreciation and Recognition
Medium – 12 Employee Recognition Ideas to try in Your Workplace
CultureAmp – 20 Employee Recognition Ideas that Work
Indeed – 7 Examples of Employee Recognition Programs to Try
Business News Daily – 19 Creative Ways to Show Employee Appreciation
DoorDash – 25 Employee Appreciation Ideas for In-Office and Work from Home Employees
Employee Wellness
6 Guaranteed Ways to Improve Work-Life Balance in 2022
American Medical Association – Burnout and Well-Being Resources
ACU Clinician Wellbeing Resources
IHI – “Psychological PPE”: Promote Health Care Workforce Mental Health and Well-Being
CDC – Workplace Health Promotion
Conversations about Moral Resilience and Moral Distress – Slides
Conversations about Moral Resilience and Moral Distress – Webinar Recording
Mental Health & Wellness: The Best Apps & Resources for Self-Care
SAMHSA: Coping with Stress and Compassion Fatigue
Wellness Recovery Action Plan (WRAP)
Wellness Recovery Action Plan (WRAP) Template #1
Wellness Recovery Action Plan-WRAP – Template #2
Human Resources
2022 Top 10 Must Haves Policies in Your Employee Handbook
Job Boards
Futuro Health Job Board – Interested employers should contact partnership@futurohealth.org
Justice, Equity, Diversity and Inclusion (JEDI)
A Toolkit to Mitigate Bias in Recruitment and Hiring
A Toolkit for Recruiting and Hiring a More Diverse Workforce
Bias Interrupters: Tools for Organizations
Building an Inclusive Organization Toolkit
Countering Bias in the Interview
Equity in the Center: Awake to Woke to Work
How to Recruit and Retain Culturally Competent Staff Webinar
Washington Race Equity & Justice Initiative (REJI)– On Demand Webinars
Loan Repayment and Scholarships
HCAI Loan Repayment – Scholarships – Grants Eligibility Tool
Navigating Loan Repayment Programs
Navigating the J-1 Visa Waiver Job Search
Employer’s Guide to Workforce Programs
Health Professional Shortage Areas
Nurse Corps Scholarship Program Fact Sheet
Nurse Corps Loan Repayment Program
National Health Service Corps Application Checklist
National Health Service Corps Substance Use Disorder Workforce Loan Repayment Program
National Health Service Corps Scholarship Program
National Health Service Corps Students to Service Loan Repayment Program
National Health Service Corps Rural Community Loan Repayment Program
National Health Service Corps Fact Sheet
National Health Service Corps and Nurse Corps Site Guide
National Health Service Corps Loan Repayment 2021 Webinar
Onboarding and Orientation
Health Center Onboarding Checklist
Performance Evaluations
7 Performance Review Tips for Managers in 2022 – ClearCompany
Exempt Employee Annual Review Template
Exempt Employee Semi-Annual Review Template
Non-Exempt Employee Annual Review Template
Non-Exempt Employee Semi-Annual Review Template
Position Descriptions (from CCALAC’s Job Board)
*Sample Job Description Template
Administrative Assistant
Administrative Assistant_South Central
Administrative Assistant_CCALAC
Administrative Assistant_Asian Pacific
Administrative Assistant_Arroyo
BH Director
BH Manager
Billing Specialist
Case Manager
CEO/Executive Director
Kedren Community Health Center
Executive Director_Clinica Romero
Certified Coder
Certified Medical Assistant
South Central_Medical Assistant
Comprehensive_Medical Assistant
CFO
CFO_SAN FERNANDO COMMUNITY HEALTH CENTER
Chief Dental Officer
CIO
Clinic Manager
CMO
Community Health Worker
Community Health Worker_South Central
Community Health Worker_QueensCare
Community Health Worker_Eisner
Controller
COO
Data Analyst
Dental Assistant
Dental Director
Dental Hygienist
Dentist
Development Director
Development Director_St. John’s
Development Director_Achievable
Director of Nursing Services
Director of Nursing Services_QueensCare
Director of Nursing Services_Northeast
EHR Support Specialist
EHR Support Specialist _Eisner
Executive Assistant
Executive Assistant_St. John’s
Executive Assistant_South Central
Executive Assistant_LA Christian
Family Medicine
Family Practice with OB
Family practice with OB_Westside
Front Line Supervisor
Front Line Supervisor_Universal
General Accounting Manager
General Accounting Manager_Universal
Grant Writer
HIM Manager
HR Director
HR Manager
Internal Medicine
IT Director
LCP
LCSW
LMFT
LVN
Medical Director
Network Administrator
Network Administrator_St. John’s
Nurse Case Manager
Nurse Case Manager_East Valley
Nurse Manager
Nurse Practitioner
Nurse Practitioner_San Fernando
Nurse Supervisor
OBGYN
Optometrist
Outreach and Enrollment Specialist
Outreach and Enrollment Specialist_Via
Outreach and Enrollment Specialist_Pomona
Outreach and Enrollment Specialist_Achievable
Patient Care Coordinator
Patient Care Coordinator_White Memorial
Patient Care Coordinator_Universal
Patient Care Coordinator_South Bay
Patient Care Coordinator_Chinatown
Patient Care Coordinator_Achievable
Payroll Specialist
Payroll Specialist_Central City
Pediatrician
Pharmacist
Pharmacy Director
Pharmacy Technician
Physician Assistant
Program Coordinator
Program Coordinator_Asian Pacific
Program Director
Program Director_Bartz-Altadonna
Program Director_All for Health
Program Manager
Psychiatrist
Quality Coordinator
Quality Director
Quality Manager
RDA
Referral Coordinator
Referral Coordinator_Universal
Registered Dietician
Registered Nurse
Registered Nurse_Asian Pacific
Substance Abuse Counselor
Substance Abuse Counselor_Wesley
Substance Abuse Counselor_UMMA
Substance Abuse Counselor_Saban
Substance Abuse Counselor_Chinatown
Professional Development and Growth
Employee Training and Professional Development Resources
Recruitment and Retention
ACU: Recruiting and Retaining Medical Assistants (February 1 Webinar Recording and Slides)
ACU: Recruiting and Retaining Dental Assistants (February 3 Webinar Recording and Slides)
ACU: Provider Recruitment and Retention Self-Assessment Tool
ACU: Provider Retention and Recruitment Plan Template
Best Practices for Effective and Efficient Virtual Recruitment
Introducing the STAR² Center Strategic Workforce Planning Workbook Webinar
L.A. Care Provider Recruitment Program
NACHC – Recruitment, Onboarding & Retention: A Toolkit for Health Centers
Recruitment Agencies and Locum Tenens
Cornerstone Staffing Solutions
Cross Country Workforce Solutions Group (CCWSG)
Recommended Agencies by CCALAC Members
Residency and Health Professions Education & Training
Health Professions Education & Training
Teaching Health Center Graduate Medical Education (THCGME Program)
Salary Surveys
CPCA Salary and Workforce Survey Reports
Staff Satisfaction Surveys
Stay & Exit Interviews
The Ace-15 Survey Tool: Measuring “Teamness” in Your Organization
NACHC – Employee Survey Tools for Community Health Centers: StaffPulse & ExitPulse
Stay Interview Guide and Action Plan
Termination Letter Templates
Bamboo HR Termination Letter Template – Furlough
Bamboo HR Termination Letter Template – Independent Contractors
Bamboo HR Termination Letter Template – With Cause
Bamboo HR Termination Letter Template – Without Cause
Workforce Plans
APCA Comp Workforce Plan Template 2021
Comprehensive Workforce Plan Toolkit Framework
Comprehensive Workforce Plan Worksheet
CPCA: Building CHC Strategic Workforce Plans
ACU: Definition of a Comprehensive Workplan
APCA Comp Workforce Plan Template 2021
Workforce Conferences and Events
ACU Health Center Workforce Symposium
NACHC Biennial Workforce Summit
Other Resources
2021 CPCA Workforce Development Survey Webinar
California Department of Health Care Access and Information – formerly OSHPD
Health Center Resource Clearinghouse
Health Outreach Partners – Outreach Workforce Development Webinar Recordings
HRSA: Health Workforce Resource Center
Health Workforce Initiative – Exploring Health Careers
Health Workforce Initiative – Hi-Touch Health Care: The Critical Six Soft Skills
Team Care Connections – Workforce Training Magazine for Primary Care Teams