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Community Clinic Association of Los Angeles County

Digital Divide Toolkit Update Webinar: Lessons Learned

CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United States

The COVID-19 pandemic has highlighted the importance of high-speed internet and computer/smartphone access, and their emergence as key social drivers of health. Access to the internet has become a need in today’s digital society linking many to essential resources, such as jobs, school, health care, food, and transportation among other socioeconomic needs. The “Digital Divide” … Continue reading Digital Divide Toolkit Update Webinar: Lessons Learned

Free

Cyber Risk and Insurance Training

CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United States

As cybersecurity threats evolve and continue to become increasingly sophisticated, the cyber insurance market has been forced to adjust to meet the challenges of this new environment. This training is designed to provide an overview of cyber exposures and how they are affecting the healthcare industry, as well as the benefits of cyber insurance and how … Continue reading Cyber Risk and Insurance Training

Free
Recurring

Core Competencies for CHC Managers and Supervisors Training Series

CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United States

This intensive and highly interactive 5-week virtual training enables CHC managers and supervisors to develop and hone critical skills to successfully lead and manage employees in today’s challenging and fast-changing health center environment. Participants learn to: Manage, lead and retain engaged, productive and satisfied teams Coach and develop employees and drive accountability Utilize Behavioral Interviewing … Continue reading Core Competencies for CHC Managers and Supervisors Training Series

Recurring

Hospital Disaster Management Training

LAC+USC Medical Center Old General Hospital 1200 North State Street, Los Angeles, CA, United States

Does your hospital need training on hospital surge capacity management for natural disasters and chemical, biological, radiological, nuclear and explosives (CBRNE) incidents? Join us for Hospital Disaster Management Training, an in-depth two-day session that is a product of the Los Angeles County Department of Health Services Emergency Medical Services Agency’s Disaster Resource Center Program. This … Continue reading Hospital Disaster Management Training

$100

Operational Review of the Revenue Cycle: Start with Scheduling

CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United States

A scheduling model is key to patient, provider, and staff satisfaction. Streamlining who can schedule and how your schedule is set up is essential to achieve positive outcomes in patients with complex needs (e.g., chronic conditions, multiple diagnoses). The session will include reviewing how to organize a schedule that "fits" a provider and how staff … Continue reading Operational Review of the Revenue Cycle: Start with Scheduling

Free
Recurring

Hospital Disaster Management Training

LAC+USC Medical Center Old General Hospital 1200 North State Street, Los Angeles, CA, United States

Does your hospital need training on hospital surge capacity management for natural disasters and chemical, biological, radiological, nuclear and explosives (CBRNE) incidents? Join us for Hospital Disaster Management Training, an in-depth two-day session that is a product of the Los Angeles County Department of Health Services Emergency Medical Services Agency’s Disaster Resource Center Program. This … Continue reading Hospital Disaster Management Training

$100
Recurring

Core Competencies for CHC Managers and Supervisors Training Series

CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United States

This intensive and highly interactive 5-week virtual training enables CHC managers and supervisors to develop and hone critical skills to successfully lead and manage employees in today’s challenging and fast-changing health center environment. Participants learn to: Manage, lead and retain engaged, productive and satisfied teams Coach and develop employees and drive accountability Utilize Behavioral Interviewing … Continue reading Core Competencies for CHC Managers and Supervisors Training Series

Recurring

Introduction to Community Health Centers: An Onboarding Resource for New CHC Staff

CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United States

The Onboarding Training is a 2-part training designed as a tool to support HR managers and supervisors introducing new and recently hired health center staff to general health center operations, including: the history and movement, funding streams, customer service, social drivers of health, compliance, and quality improvement. Training participants will leave the training with baseline … Continue reading Introduction to Community Health Centers: An Onboarding Resource for New CHC Staff

$25.00

Words Matter: Finding Gender Inclusive Vocabulary Grounded in Heart

CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United States

This presentation aims to improve gender responsiveness in the healthcare system through practitioner and leadership education. As Colin Druhan writes, "Today's workplace must reflect the reality that gender is not as simple as previously thought. Understanding how to include everyone, regardless of how they identify and express their gender, is the key to unlocking the … Continue reading Words Matter: Finding Gender Inclusive Vocabulary Grounded in Heart

Free
Recurring

Core Competencies for CHC Managers and Supervisors Training Series

CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United States

This intensive and highly interactive 5-week virtual training enables CHC managers and supervisors to develop and hone critical skills to successfully lead and manage employees in today’s challenging and fast-changing health center environment. Participants learn to: Manage, lead and retain engaged, productive and satisfied teams Coach and develop employees and drive accountability Utilize Behavioral Interviewing … Continue reading Core Competencies for CHC Managers and Supervisors Training Series

Staffing for a Value-Based Care Model – Utilizing Staff to Their Fullest Capabilities

CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United States

What staff is utilized in the care coordination model? What can each staff member do under their license or certification? What is the best way to align job descriptions to achieve optimal outcomes? These are common questions from clinical providers and administrative departments. This session will explore different job roles and potential duties that can … Continue reading Staffing for a Value-Based Care Model – Utilizing Staff to Their Fullest Capabilities

Free
Recurring

Introduction to Community Health Centers: An Onboarding Resource for New CHC Staff

CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United States

The Onboarding Training is a 2-part training designed as a tool to support HR managers and supervisors introducing new and recently hired health center staff to general health center operations, including: the history and movement, funding streams, customer service, social drivers of health, compliance, and quality improvement. Training participants will leave the training with baseline … Continue reading Introduction to Community Health Centers: An Onboarding Resource for New CHC Staff

$25.00
Recurring

Annual eCW User Collaborative Training

CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United States

This training will cover tips and tricks for utilizing eCW’s clinical functionality. This will include areas such as using progress note functionality, document management, sending of orders and PRISMA. We will also introduce the new eCW version (v12) and upcoming reporting requirements (UDS+). This training will also include a review of eCWs eBO reporting platform … Continue reading Annual eCW User Collaborative Training

Free
Recurring

Annual eCW User Collaborative Training

CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United States

This training will cover tips and tricks for utilizing eCW’s clinical functionality. This will include areas such as using progress note functionality, document management, sending of orders and PRISMA. We will also introduce the new eCW version (v12) and upcoming reporting requirements (UDS+). This training will also include a review of eCWs eBO reporting platform … Continue reading Annual eCW User Collaborative Training

Free

Health Center PEP Findings with Capital Link

CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United States

Capital Link will present findings from the Cedars-Sinai supported 2018-2021 CCALAC Performance Evaluation Profile (PEP) for the Los Angeles region as well as its 57 individual FQHC members. Information will include trends in financial and operational performance, revenue/patients/FTE growth, productivity, and payer mix. We will also review newly tracked metrics in the PEP report such as patient … Continue reading Health Center PEP Findings with Capital Link

Free

Recurring

Operationalizing JEDI in Leadership Series

CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United States

This is a 3-part series titled, "Operationalizing JEDI in Leadership," presented by faculty from the Association of Clinicians for the Underserved. Session 1 - What Works: Exploring Best Practices in Advancing JEDI at Health Centers on June 2, 2023 from 9am - 10:30am Since their inception, health centers have rooted their work in social justice, … Continue reading Operationalizing JEDI in Leadership Series

$25
Recurring

NextGen Configuration and Customization Bootcamp

CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United States

This year's NextGen bootcamp training will provide users with more knowledge to better manage their NextGen content. We'll deep dive into all the different configuration tools that are provided via system/practice templates and file maintenance and how you can manipulate those tools in unique ways for maximum efficiency. We'll also go in depth into Document … Continue reading NextGen Configuration and Customization Bootcamp

Free
Recurring

NextGen Configuration and Customization Bootcamp

CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United States

This year's NextGen bootcamp training will provide users with more knowledge to better manage their NextGen content. We'll deep dive into all the different configuration tools that are provided via system/practice templates and file maintenance and how you can manipulate those tools in unique ways for maximum efficiency. We'll also go in depth into Document … Continue reading NextGen Configuration and Customization Bootcamp

Free

Non-Violent Crisis Intervention®

APLA Health 3741 S. La Brea Avenue, Los Angeles, CA, United States

The Non-Violent Crisis Intervention® (NCI) program is considered the worldwide standard for crisis prevention and intervention training. The course will teach clinic staff de-escalation techniques and intervention strategies for workplace violence prevention. The training will be held in-person on June 13 and 14 from 9:00am-5:00pm. The workshop includes independent self-paced content, lecture, and situation-based guided … Continue reading Non-Violent Crisis Intervention®

$175

Moving the Needle from Vaccine Hesitancy to Vaccine Confidence

CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United States

As we expand access to vaccines, we must educate patients with information to reduce their hesitancy. Accessibility is not enough to ensure uptake. This educational session provides an overview of differing types of resistance in both pediatric and adult populations and strategies to build patient motivation. By the end of the webinar, attendees will be … Continue reading Moving the Needle from Vaccine Hesitancy to Vaccine Confidence

Recurring

Operationalizing JEDI in Leadership Series

CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United States

This is a 3-part series titled, "Operationalizing JEDI in Leadership," presented by faculty from the Association of Clinicians for the Underserved. Session 1 - What Works: Exploring Best Practices in Advancing JEDI at Health Centers on June 2, 2023 from 9am - 10:30am Since their inception, health centers have rooted their work in social justice, … Continue reading Operationalizing JEDI in Leadership Series

$25

Revenue Cycle Management with Capital Link

CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United States

The revenue cycle comprises processes other than billing and collecting. The billing department is often the focus of the revenue cycle process; however, many functions occur before the claim reaches the billing department to bill and collect on claims effectively. Factors that affect the health center’s ability to receive revenue for services rendered are often … Continue reading Revenue Cycle Management with Capital Link

Free

Customer Service Training in Community Health Centers

CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United States

Join us for a comprehensive training that will equip clinic staff to provide exceptional customer service to patients. The training will focus on the components of excellent customer service including the clinic culture, the patient experience and how to provide customer service when working with patients that engage in challenging behaviors. Attendees will learn how … Continue reading Customer Service Training in Community Health Centers

$100

Essential Access PATH Training

Webinar

The African American Infant and Maternal Mortality Prevention (AAIMM) Initiative is hosting a 1-hour provider training in partnership with Essential Access Health. This training will provide an overview of client-centered contraceptive and preconception counseling, and how to engage patients in affirming, unbiased, nonjudgmental conversations about sexual and reproductive health. Participants will learn about the new … Continue reading Essential Access PATH Training

Free

Provider Training on Pre-conception Care + Screening: The P.A.T.H. Framework + Real Talk. Real Options. CAMPAIGN

Webinar

AFRICAN AMERICAN INFANT AND MATERNAL MORTALITY (AAIMM) PREVENTION INITIATIVE AND ESSENTIAL ACCESS HEALTH PRESENT REAL TALK. REAL OPTIONS. Join us for a Free Provider Training on Pre-conception Care + Screening: The P.A.T.H. Framework + Real Talk. Real Options. Campaign This one-hour training designed for CCALAC members will provide an overview of client-centered contraceptive and preconception … Continue reading Provider Training on Pre-conception Care + Screening: The P.A.T.H. Framework + Real Talk. Real Options. CAMPAIGN

Recurring

Operationalizing JEDI in Leadership Series

CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United States

This is a 3-part series titled, "Operationalizing JEDI in Leadership," presented by faculty from the Association of Clinicians for the Underserved. Session 1 - What Works: Exploring Best Practices in Advancing JEDI at Health Centers on June 2, 2023 from 9am - 10:30am Since their inception, health centers have rooted their work in social justice, … Continue reading Operationalizing JEDI in Leadership Series

$25

Higher Levels of Care for Patients Experiencing Homelessness

CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United States

CCALAC’s Los Angeles County Street Medicine Coordination Workgroup is hosting a training on Higher Levels of Care for Patients Experiencing Homelessness. This training will feature leaders from Los Angeles County Department of Public Health, Strategic Network Development Branch, Substance Abuse Prevention and Los Angeles County Department of Health Services, Housing for Health Program. Participants will … Continue reading Higher Levels of Care for Patients Experiencing Homelessness

Free

Utilizing Pharmacy Technicians as CHWs on the Care Team

CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United States

With CalAIM expanding coverage for Community Health Workers (CHWs) to help support under-resourced patients, there is a need to identify and train additional healthcare team members to serve in this role. Clinical pharmacy technicians (CPTs) are suited for this expanded role and can serve as a cultural liaison between the patient and their healthcare providers (e.g. … Continue reading Utilizing Pharmacy Technicians as CHWs on the Care Team

Free