Training
Operational Review of the Revenue Cycle: Start with Scheduling
CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United StatesA scheduling model is key to patient, provider, and staff satisfaction. Streamlining who can schedule and how your schedule is set up is essential to achieve positive outcomes in patients with complex needs (e.g., chronic conditions, multiple diagnoses). The session will include reviewing how to organize a schedule that "fits" a provider and how staff … Continue reading Operational Review of the Revenue Cycle: Start with Scheduling
Hospital Disaster Management Training
LAC+USC Medical Center Old General Hospital 1200 North State Street, Los Angeles, CA, United StatesDoes your hospital need training on hospital surge capacity management for natural disasters and chemical, biological, radiological, nuclear and explosives (CBRNE) incidents? Join us for Hospital Disaster Management Training, an in-depth two-day session that is a product of the Los Angeles County Department of Health Services Emergency Medical Services Agency’s Disaster Resource Center Program. This … Continue reading Hospital Disaster Management Training
Core Competencies for CHC Managers and Supervisors Training Series
CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United StatesThis intensive and highly interactive 5-week virtual training enables CHC managers and supervisors to develop and hone critical skills to successfully lead and manage employees in today’s challenging and fast-changing health center environment. Participants learn to: Manage, lead and retain engaged, productive and satisfied teams Coach and develop employees and drive accountability Utilize Behavioral Interviewing … Continue reading Core Competencies for CHC Managers and Supervisors Training Series
Introduction to Community Health Centers: An Onboarding Resource for New CHC Staff
CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United StatesThe Onboarding Training is a 2-part training designed as a tool to support HR managers and supervisors introducing new and recently hired health center staff to general health center operations, including: the history and movement, funding streams, customer service, social drivers of health, compliance, and quality improvement. Training participants will leave the training with baseline … Continue reading Introduction to Community Health Centers: An Onboarding Resource for New CHC Staff
Words Matter: Finding Gender Inclusive Vocabulary Grounded in Heart
CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United StatesThis presentation aims to improve gender responsiveness in the healthcare system through practitioner and leadership education. As Colin Druhan writes, "Today's workplace must reflect the reality that gender is not … Continue reading Words Matter: Finding Gender Inclusive Vocabulary Grounded in Heart
Core Competencies for CHC Managers and Supervisors Training Series
CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United StatesThis intensive and highly interactive 5-week virtual training enables CHC managers and supervisors to develop and hone critical skills to successfully lead and manage employees in today’s challenging and fast-changing … Continue reading Core Competencies for CHC Managers and Supervisors Training Series
Staffing for a Value-Based Care Model – Utilizing Staff to Their Fullest Capabilities
CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United StatesWhat staff is utilized in the care coordination model? What can each staff member do under their license or certification? What is the best way to align job descriptions to … Continue reading Staffing for a Value-Based Care Model – Utilizing Staff to Their Fullest Capabilities
Introduction to Community Health Centers: An Onboarding Resource for New CHC Staff
CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United StatesThe Onboarding Training is a 2-part training designed as a tool to support HR managers and supervisors introducing new and recently hired health center staff to general health center operations, … Continue reading Introduction to Community Health Centers: An Onboarding Resource for New CHC Staff
Annual eCW User Collaborative Training
CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United StatesThis training will cover tips and tricks for utilizing eCW’s clinical functionality. This will include areas such as using progress note functionality, document management, sending of orders and PRISMA. We … Continue reading Annual eCW User Collaborative Training
Annual eCW User Collaborative Training
CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United StatesThis training will cover tips and tricks for utilizing eCW’s clinical functionality. This will include areas such as using progress note functionality, document management, sending of orders and PRISMA. We … Continue reading Annual eCW User Collaborative Training
Health Center PEP Findings with Capital Link
CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United StatesCapital Link will present findings from the Cedars-Sinai supported 2018-2021 CCALAC Performance Evaluation Profile (PEP) for the Los Angeles region as well as its 57 individual FQHC members. Information will include … Continue reading Health Center PEP Findings with Capital Link
Operationalizing JEDI in Leadership Series
CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United StatesThis is a 3-part series titled, "Operationalizing JEDI in Leadership," presented by faculty from the Association of Clinicians for the Underserved. Session 1 - What Works: Exploring Best Practices in … Continue reading Operationalizing JEDI in Leadership Series
NextGen Configuration and Customization Bootcamp
CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United StatesThis year's NextGen bootcamp training will provide users with more knowledge to better manage their NextGen content. We'll deep dive into all the different configuration tools that are provided via … Continue reading NextGen Configuration and Customization Bootcamp
NextGen Configuration and Customization Bootcamp
CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United StatesThis year's NextGen bootcamp training will provide users with more knowledge to better manage their NextGen content. We'll deep dive into all the different configuration tools that are provided via … Continue reading NextGen Configuration and Customization Bootcamp
Non-Violent Crisis Intervention®
APLA Health 3741 S. La Brea Avenue, Los Angeles, CA, United StatesThe Non-Violent Crisis Intervention® (NCI) program is considered the worldwide standard for crisis prevention and intervention training. The course will teach clinic staff de-escalation techniques and intervention strategies for workplace … Continue reading Non-Violent Crisis Intervention®
Moving the Needle from Vaccine Hesitancy to Vaccine Confidence
CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United StatesAs we expand access to vaccines, we must educate patients with information to reduce their hesitancy. Accessibility is not enough to ensure uptake. This educational session provides an overview of … Continue reading Moving the Needle from Vaccine Hesitancy to Vaccine Confidence
Operationalizing JEDI in Leadership Series
CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United StatesThis is a 3-part series titled, "Operationalizing JEDI in Leadership," presented by faculty from the Association of Clinicians for the Underserved. Session 1 - What Works: Exploring Best Practices in … Continue reading Operationalizing JEDI in Leadership Series
Revenue Cycle Management with Capital Link
CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United StatesThe revenue cycle comprises processes other than billing and collecting. The billing department is often the focus of the revenue cycle process; however, many functions occur before the claim reaches the billing department to bill and collect on claims effectively. Factors that affect the health center’s ability to receive revenue for services rendered are often … Continue reading Revenue Cycle Management with Capital Link
Customer Service Training in Community Health Centers
CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United StatesJoin us for a comprehensive training that will equip clinic staff to provide exceptional customer service to patients. The training will focus on the components of excellent customer service including the clinic culture, the patient experience and how to provide customer service when working with patients that engage in challenging behaviors. Attendees will learn how … Continue reading Customer Service Training in Community Health Centers
Essential Access PATH Training
WebinarThe African American Infant and Maternal Mortality Prevention (AAIMM) Initiative is hosting a 1-hour provider training in partnership with Essential Access Health. This training will provide an overview of client-centered contraceptive and preconception counseling, and how to engage patients in affirming, unbiased, nonjudgmental conversations about sexual and reproductive health. Participants will learn about the new … Continue reading Essential Access PATH Training
Provider Training on Pre-conception Care + Screening: The P.A.T.H. Framework + Real Talk. Real Options. CAMPAIGN
WebinarAFRICAN AMERICAN INFANT AND MATERNAL MORTALITY (AAIMM) PREVENTION INITIATIVE AND ESSENTIAL ACCESS HEALTH PRESENT REAL TALK. REAL OPTIONS. Join us for a Free Provider Training on Pre-conception Care + Screening: The P.A.T.H. Framework + Real Talk. Real Options. Campaign This one-hour training designed for CCALAC members will provide an overview of client-centered contraceptive and preconception … Continue reading Provider Training on Pre-conception Care + Screening: The P.A.T.H. Framework + Real Talk. Real Options. CAMPAIGN
Operationalizing JEDI in Leadership Series
CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United StatesThis is a 3-part series titled, "Operationalizing JEDI in Leadership," presented by faculty from the Association of Clinicians for the Underserved. Session 1 - What Works: Exploring Best Practices in Advancing JEDI at Health Centers on June 2, 2023 from 9am - 10:30am Since their inception, health centers have rooted their work in social justice, … Continue reading Operationalizing JEDI in Leadership Series
Higher Levels of Care for Patients Experiencing Homelessness
CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United StatesCCALAC’s Los Angeles County Street Medicine Coordination Workgroup is hosting a training on Higher Levels of Care for Patients Experiencing Homelessness. This training will feature leaders from Los Angeles County Department of Public Health, Strategic Network Development Branch, Substance Abuse Prevention and Los Angeles County Department of Health Services, Housing for Health Program. Participants will … Continue reading Higher Levels of Care for Patients Experiencing Homelessness
Utilizing Pharmacy Technicians as CHWs on the Care Team
CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United StatesWith CalAIM expanding coverage for Community Health Workers (CHWs) to help support under-resourced patients, there is a need to identify and train additional healthcare team members to serve in this role. Clinical pharmacy technicians (CPTs) are suited for this expanded role and can serve as a cultural liaison between the patient and their healthcare providers (e.g. … Continue reading Utilizing Pharmacy Technicians as CHWs on the Care Team
Cybersecurity Policies & Procedures Templates Training
CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United StatesIn this webinar, Online Business Systems (Online) will review best practices and guidelines for developing cybersecurity policy and procedures in alignment with HIPAA requirements, HICP 405(d), and OCR Audit Protocol considerations. Online will provide an overview of its policy and procedure library, how to use the library, and highlight key elements for participating health centers … Continue reading Cybersecurity Policies & Procedures Templates Training
HICS – Incident Command System for Clinics
CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United StatesThis course will provide foundational knowledge and skills necessary to understand and function within the National Incident Management System (NIMS) with the application of the Healthcare Incident Command System (HICS). Incorporation of the Incident Command System (ICS)/Healthcare Incident Command System (HICS) into the clinic enables cross-sector collaboration and support, including emergency resource requests and effective … Continue reading HICS – Incident Command System for Clinics
Implementing CalAIM with Children and Youth (C&Y)
CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United StatesJoin us for a presentation by Dr. Helen DuPlessis, Principle, Health Management Associates (HMA), on the landscape of health services for children and youth (C&Y) with low incomes in California. The session will include a discussion of CalAIM implementation and the phased roll-out of Populations of Focus (PoFs), including the structure, services and features of … Continue reading Implementing CalAIM with Children and Youth (C&Y)
Motivational Interviewing Training
CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United StatesMotivational Interviewing (MI) is a collaborative, person-centered communication style. MI skills were derived from clinical practitioners who demonstrated the importance of genuineness, rapport building, accurate empathy, understanding and acceptance of differing viewpoints with the purpose of identifying priorities and setting goals in pursuit of behavioral change. In accordance with the core values of counseling, MI … Continue reading Motivational Interviewing Training