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Community Clinic Association of Los Angeles County

Finance Committee

CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United States
Recurring

eClinicalWorks (eCW) eBO Report Training

Webinar

The eCW eBO Report training will focus on key elements of report studio, building a foundation for report creation. The training will involve a hands-on report building and training. With step-by-step instruction and demonstration, each user can follow the instructor to build their own report. Learning objectives include: • Understand Metadata categories • Understand query, … Continue reading eClinicalWorks (eCW) eBO Report Training

Complimentary for CCALAC eCW User Collaborative Members

Evaluating Health Center Response to the COVID-19 Pandemic

Webinar

This one-hour training will guide participants through the process of evaluating their health center’s response to the COVID-19 pandemic. At the end of the training, participants will receive an electronic After-Action Report/Improvement Plan Template custom designed for health centers. By the end of this session, participants will be able to: • Evaluate their current emergency … Continue reading Evaluating Health Center Response to the COVID-19 Pandemic

Complimentary for CCALAC Members

Board Meeting

CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United States

COVID-19: Patient Engagement Communications & Messaging Training

Webinar

CCALAC has made it easy for member clinics and staff to access a wide range of creative and digital content on how their patients and communities can keep safe and healthy during the COVID-19 pandemic. The training will include best practices and guidance on: Recommended messaging for patients: How to address common misconceptions regarding the … Continue reading COVID-19: Patient Engagement Communications & Messaging Training

Complimentary

ACEs Aware: Strategies for Positive Patient Encounters

Webinar

Strategies for Positive Patient Encounters take an interpersonal approach to de-escalating challenging provider/patient interactions in healthcare. This training identifies patient and provider factors that can lead to negative interactions with a patient, critical incident, disruptions in care, provider burnout, and potential violence. Providers will be taught tools and strategies to de-escalate these encounters in a … Continue reading ACEs Aware: Strategies for Positive Patient Encounters

Complimentary for CCALAC Members

NextGen User Group

Visit the NextGen User Group page for more information.

Customer Service: The Art of Caring

Webinar

Providing a high level of customer service is crucial to achieving your health center’s mission and serving your community, yet during these challenging times, service excellence can seem difficult to attain. In this impactful and highly interactive training -- designed specifically for health center employees -- participants discuss the critical nature of customer service in … Continue reading Customer Service: The Art of Caring

$50

Burnout Prevention (Frontline Staff)

CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United States

Burnout is a serious problem in many high-pressure professions—a problem that affects both the individual’s wellbeing and performance and that of the team and organization. In this webinar, participants will: Understand what Burnout is​ Learn about causes of Burnout​ Understand the various ways Burnout can manifest​ Learn how to prevent and manage Burnout​ Presented by … Continue reading Burnout Prevention (Frontline Staff)

Complimentary for CCALAC Members
Recurring

i2i Tracks 101 – Introduction to Tracks

Webinar

This course is designed to help new or moderate Tracks users gain a foundational understanding of the Tracks Application and begin to apply the basics in their daily use of Tracks. By the end of the workshop, attendees will be able to: • Generate and validate basic patient searches. • Run standard reports and validate … Continue reading i2i Tracks 101 – Introduction to Tracks

Complimentary for CCALAC Members

CalAIM Workgroup

CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United States

To RSVP for this meeting, click HERE. Visit the CalAIM Workgroup Page for more information.

You Can’t Give What You Don’t Have: Self-Care Strategies for the Busy Health Professional (Frontline Staff)

CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United States

This interactive workshop will help you identify and manage stress and self-care for yourself— and in the people you serve. During this one-hour training, you’ll identify natural emotional responses to crises and review the health consequences of prolonged stress. And you’ll learn strategies for handling and preventing emotional distress. By the end of this session, … Continue reading You Can’t Give What You Don’t Have: Self-Care Strategies for the Busy Health Professional (Frontline Staff)

Complimentary for CCALAC Members

Burnout Prevention (C-Suite and Clinic Leadership)

CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United States

Burnout is a serious problem in many high-pressure professions—a problem that affects both the individual’s wellbeing and performance and that of the team and organization. In this webinar, participants will: Understand what Burnout is​ Learn about causes of Burnout​ Understand the various ways Burnout can manifest​ Learn how to prevent and manage Burnout​ Presented by … Continue reading Burnout Prevention (C-Suite and Clinic Leadership)

Complimentary for CCALAC Members

Onboarding Training – Introduction to Community Health Centers

CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United States

The Onboarding Training is designed to introduce new and recently hired health center staff to general health center operations, including: the history and movement, funding streams, customer service, social determinants of health, telehealth in a world of COVID-19, compliance, and quality improvement. Training participants will leave the training with baseline knowledge of health center operations … Continue reading Onboarding Training – Introduction to Community Health Centers

$25.00
Recurring

Non-Violent Crisis Intervention® (NCI)

Webinar

The Non-Violent Crisis Intervention® (NCI) program is considered the worldwide standard for crisis prevention and intervention training. This two half-day training will teach clinic staff verbal de-escalation techniques and verbal intervention strategies for workplace violence prevention. Workshop includes independent self-paced content, lecture, and situation-based guided practice with certified instructors. Now available as virtual learning with a reduced classroom delivery … Continue reading Non-Violent Crisis Intervention® (NCI)

$75 – $100

You Can’t Give What You Don’t Have: Self-Care Strategies for the Busy Health Professional (C-Suite and Clinic Leadership)

CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United States

This interactive workshop will help you identify and manage stress and self-care for yourself— and in the people you serve. During this one-hour training, you’ll identify natural emotional responses to crises and review the health consequences of prolonged stress. And you’ll learn strategies for handling and preventing emotional distress. By the end of this session, … Continue reading You Can’t Give What You Don’t Have: Self-Care Strategies for the Busy Health Professional (C-Suite and Clinic Leadership)

Complimentary for CCALAC Members

ACEs Aware: How to Best Respond to Trauma Stories – Do No Harm

Webinar

As the field of medicine becomes more integrated with behavioral health, providers are challenged to understand the role of trauma in a patient’s presentation. “How to Best Respond to Trauma Stories – Do No Harm”, provides concrete steps and examples on how to assess, listen to, and respond to patients' trauma stories. Strategies introduced in … Continue reading ACEs Aware: How to Best Respond to Trauma Stories – Do No Harm

Complimentary for CCALAC Members

Harmony Health Webinar

CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United States

The Blue Shield of California Health Equity COVID-19 Vaccine Confidence Pilot is utilizing the Harmony Health platform to partner with trusted community leaders and community-based organizations, including CCALAC member clinics, in Los Angeles County to address vaccination barriers for Black, Latino, and Asian American and Pacific Islander communities. Harmony Health is a digital outreach and … Continue reading Harmony Health Webinar

Recurring

i2i Super User Training – Advanced Tracks

Webinar

This course is designed for Advanced Tracks users who are looking to hone their knowledge and advance into more complex and comprehensive utilization of i2i Tracks. Users should have a strong Tracks background and be comfortable navigating and utilizing the system for a variety of use cases. By the end of the training, participants will … Continue reading i2i Super User Training – Advanced Tracks

Complimentary for CCALAC Members

Moving the Needle from Vaccine Hesitancy to Vaccine Confidence

Webinar

As we expand access to vaccines we must identify and address patients’ concerns to build their confidence in vaccines. Accessibility is not enough to ensure uptake. This educational session provides an overview of differing types of resistance in both pediatric and adult populations and strategies to build patient trust. By the end of the webinar, … Continue reading Moving the Needle from Vaccine Hesitancy to Vaccine Confidence

Open Enrollment Refresher

Webinar

2021 is a unique year for health program enrollment. Due to the American Rescue Plan, the on-going Public Health Emergency and some comprehensive new updates to the Medi-Cal program, there are many opportunities to help our communities enroll in and retain health coverage. We invite enrollment staff to join their peers for an in-service session … Continue reading Open Enrollment Refresher

National Health Center Week

Webinar

National Health Center Week 2021  NACHC’s National Health Center Week (NHCW) The Chemistry for Strong Communities will take place Sunday, August 8 to Saturday, August 14. NHCW brings awareness to communities and elected officials about the mission and accomplishments of health centers over the past five decades. NACHC encourages health centers to engage the community, partners, and elected officials in your celebrations.   Each day of NHCW is dedicated to a … Continue reading National Health Center Week