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Community Clinic Association of Los Angeles County

Recurring

Fundamentals in Quality Improvement

The California Endowment 1000 Alameda St, Los Angeles, CA, United States

Join Institute for High Quality Care (IHQC) for the in-person return of our Fundamentals in QI program! This 2-part training program explores the basics of quality and process improvement science tools and strategies, including: PDSAs and root cause analysis approaches Project management templates Using data for improvement Scaling-up & accelerating change Managing the interpersonal side … Continue reading Fundamentals in Quality Improvement

Mental Health First Aid®

Webinar

Mental Health First Aid® teaches you how to identify, understand and respond to signs of mental illnesses and substance use disorders. This training gives you the skills you need to reach out and provide initial support to someone who may be developing a mental health or substance use problem and help connect them to appropriate … Continue reading Mental Health First Aid®

$50
Recurring

Human Resources Roundtable

CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United States

Visit the Human Resources Roundtable page for more information.

Recurring

Workforce Policy Advisory Group

CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United States

To RSVP for this meeting, click HERE. Visit the Workforce Policy Advisory Group page for more information.

Customer Service Training in Community Health Centers

CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United States

Join us for a comprehensive training that will equip clinic staff to provide exceptional customer service to patients. The training will focus on the components of excellent customer service including the clinic culture, the patient experience and how to provide customer service when working with patients that engage in challenging behaviors. Attendees will learn how … Continue reading Customer Service Training in Community Health Centers

$50

Pharmacy Workgroup

CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United States

JEDI Informed Facilitation

CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United States

Meetings are places where our commitments to justice, equity, and inclusion are tested by how well our meetings are designed, how well we can balance participation, and how well we … Continue reading JEDI Informed Facilitation

$25.00
Recurring

Incident Command System 100, 200, and 700

CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United States

This course will provide foundational knowledge and skills necessary to understand and function within the National Incident Management System (NIMS) with the application of the Hospital Incident Command System (HICS). Incorporation of the Incident Command System (ICS)/Hospital Incident Command System (HICS) into community health centers enables cross-sector collaboration and support, including emergency resource requests and … Continue reading Incident Command System 100, 200, and 700

Free
Recurring

CalAIM Workgroup

Webinar

To RSVP for this meeting, click HERE. Visit the CalAIM Workgroup Page for more information.

Recurring

Fundamentals in Quality Improvement

The California Endowment 1000 Alameda St, Los Angeles, CA, United States

Join Institute for High Quality Care (IHQC) for the in-person return of our Fundamentals in QI program! This 2-part training program explores the basics of quality and process improvement science tools and strategies, including: PDSAs and root cause analysis approaches Project management templates Using data for improvement Scaling-up & accelerating change Managing the interpersonal side … Continue reading Fundamentals in Quality Improvement

Incident Command System 100, 200, and 700

CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United States

This course will provide foundational knowledge and skills necessary to understand and function within the National Incident Management System (NIMS) with the application of the Hospital Incident Command System (HICS). Incorporation of the Incident Command System (ICS)/Hospital Incident Command System (HICS) into community health centers enables cross-sector collaboration and support, including emergency resource requests and … Continue reading Incident Command System 100, 200, and 700

Free
Recurring

Motivational Interviewing Training for Beginners

CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United States

Attendees at this three-day training will learn foundational Motivational Interviewing (MI) skills and engage in 2-3 different exercises, per skill domain, to reinforce learning. Concepts include: the Spirit of MI; the four processes of MI; values work; assessing client communication (sustain talk, change talk, discord); open-ended questions, affirmations, reflections, and summaries (OARS); and the establishment of … Continue reading Motivational Interviewing Training for Beginners

Free