National Health Center Week
National Health Center Week NACHC’s National Health Center Week (NHCW) The Chemistry for Strong Communities will take place Sunday, August 7 to Saturday, August 13. NHCW brings awareness to communities and elected officials about the mission and accomplishments of health centers over the past five decades. NACHC encourages health centers to engage the community, partners, and elected … Continue reading National Health Center Week
Non-Violent Crisis Intervention®
WebinarThe Non-Violent Crisis Intervention® (NCI) program is considered the worldwide standard for crisis prevention and intervention training. This two half-day virtual training (9am-12pm) and in-person training (9am-3pm) will teach clinic staff de-escalation techniques and intervention strategies for workplace violence prevention. The workshop includes independent self-paced content, lecture, and situation-based guided practice with certified instructors. Now … Continue reading Non-Violent Crisis Intervention®
Customer Service: The Art of Caring
CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United StatesProviding a high level of customer service is crucial to achieving your health center’s mission and serving your community, yet during these challenging times, service excellence can seem difficult to attain. In this impactful and highly interactive training -- designed for health center employees at all levels -- participants discuss the critical nature of customer … Continue reading Customer Service: The Art of Caring
2022 Quality Improvement Summit
WebinarIHQC and CCALAC are excited to announce the 2022 QI Summit, a two-day virtual conference uniquely dedicated to QI staff, providers, and leaders in the safety net on August 25th and 26th! The 2022 QI Summit offers timely and practical discussions to support staff as they balance a myriad of priorities, strive for health … Continue reading 2022 Quality Improvement Summit
Building and Expanding Case Management Infrastructure Series
CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United StatesOver the course of this 3-part Building and Expanding Case Management Infrastructure series, faculty from the Institute for High Quality Care, along with guest speakers and health center panelists, will explore the core program and service line components that make up complex case management programs, including: client outreach/initiation, panel management, referral management, partnerships, case management … Continue reading Building and Expanding Case Management Infrastructure Series
Closing Gaps in Quality and Safety through Clinical Pharmacist Integration
CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United StatesOverwhelmed primary care teams can lead to increased costs and strain on the health system as a whole, as well as unnecessarily high morbidity and mortality rates from sub-optimally managed … Continue reading Closing Gaps in Quality and Safety through Clinical Pharmacist Integration
Strategic Planning: Preparing in Times of Uncertainty
CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United StatesThis training will assist health center leadership, staff, and board members in preparing for changes and growth through various strategic planning methods and ideas, especially while grappling with the ongoing … Continue reading Strategic Planning: Preparing in Times of Uncertainty
Communications & Marketing Peer Network
WebinarTo RSVP for this meeting, click HERE. Visit the Communication & Marketing Peer Network page for more information.
Building and Sustaining Action and Accountability Around Biases in Health Centers
CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United StatesThe aim of this two-part training is to provide middle managers, supervisors, and leaders with tools to increase trust and improve relationships and communication efforts centered around antiracist practices. In … Continue reading Building and Sustaining Action and Accountability Around Biases in Health Centers
Risk Stratification 101
CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United StatesAssessing risk among patient populations is a critical component of identifying patient needs and connecting them to beneficial resources. This training will provide (1) background and need for risk stratification … Continue reading Risk Stratification 101
Process Mapping for Quality Improvement 101
CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United StatesProcess mapping is a quality improvement method that helps a team know where to start making improvements that will have the biggest impact for patients and staff. The ‘Model for … Continue reading Process Mapping for Quality Improvement 101
Data Visualization – Using ECM Impact Measures to Drive Improvement
CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United StatesHealth centers invest significant time and resources collecting a wide range of data, but too often that data, and the information it tells us, does not reach the individuals who … Continue reading Data Visualization – Using ECM Impact Measures to Drive Improvement
Virtual Community Health Career Fair
CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United StatesCommunity Health Centers are mission driven organizations that serve over 1.7 million patients in LA County every year. Come explore a career in community health and learn how you can help bring quality health care to under-resourced communities. What to expect at this event: Meet with local community health center HR managers and staff Learn … Continue reading Virtual Community Health Career Fair
Clinical Advisory Group (CAG)
WebinarVisit the Clinical Advisory Group page for more information.
AHEC Advisory Board
CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United StatesVisit the AHEC Advisory Board page for more information.
HCCN Project Kickoff
Webinar
Relias User Group
WebinarThe CCALAC Relias User Group meets on the second Friday of the month from 9:00am-10:00am. An additional 30 minutes is allocated for any technical assistance from 10:00am-10:30am and is optional. Please visit the Relias – Learning Management System page for more information.
Health Education Roundtable
WebinarVisit the Health Education Roundtable page for more information.
Data Driven Quality Improvement 101
CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United StatesThe goal of quality improvement is to make changes that bring you closer to an ideal state, recognizing that we will never be perfect, but we can make changes in a systemic and thoughtful way. How do we know whether we are making the improvements we want? A big part of understanding our success is … Continue reading Data Driven Quality Improvement 101
Policy Advisory Group (PAG)
+1 moreVisit the Policy Advisory Group page for more information.
Non-Violent Crisis Intervention®
WebinarThe Non-Violent Crisis Intervention® (NCI) program is considered the worldwide standard for crisis prevention and intervention training. This two half-day virtual training (9am-12pm) and in-person training (9am-3pm) will teach clinic staff de-escalation techniques and intervention strategies for workplace violence prevention. The workshop includes independent self-paced content, lecture, and situation-based guided practice with certified instructors. Now … Continue reading Non-Violent Crisis Intervention®
Emergency Management Workgroup Webinar
CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United StatesCalAIM Workgroup
WebinarTo RSVP for this meeting, click HERE. Visit the CalAIM Workgroup Page for more information.
UDS+ eCWUC Ad Hoc Session
CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United StatesNursing and Clinical Support Roundtable
WebinarVisit the Nursing and Clinical Support Roundtable page for more information.
Quality Improvement Roundtable
WebinarVisit the Quality Improvement Roundtable (QI) page for more information.
Quality Change Agents Program
WebinarThe QI Change Agents Program provides an opportunity for staff to explore a broad range of strategies needed to drive quality and process improvement at the front lines. Through IHQC’s unique virtual learning lab format, individualized coaching, and deliberate practice techniques, participants will be empowered with the knowledge and skills needed to become a QI/PI … Continue reading Quality Change Agents Program
Chief Operating Officer Roundtable
zoomVisit the Chief Operating Officer Roundtable page for more information.