Data Visualization – Using ECM Impact Measures to Drive Improvement
October 26 @ 10:00 am - 12:00 pmFree
Health centers invest significant time and resources collecting a wide range of data, but too often that data, and the information it tells us, does not reach the individuals who need it. In this webinar, staff from the Institute for High Quality Care will explore strategies for turning the data health centers collect into meaningful visualizations that can influence and motivate key stakeholders – like team members, partners, and health center leaders – to take action. Over the course of the webinar, participants will review the qualities that make for compelling data displays, assess the actions they want their key stakeholders to take and consider how data can motivate these actions, and workshop sample charts and graphs for creating persuasive data displays. The examples and references that will be used in this webinar will be specific to Enhanced Care Management (ECM) programs.
During this training, participants will:
- Review the qualities that make for compelling data displays and how these qualities can be replicated using common tools like Excel to create more meaningful data displays
- Using ECM examples, participants will know how to define the actions they might want key stakeholders to take and identify data strategies that could be leveraged to motivate these stakeholders to take those actions
- Define a data display and engagement strategy for initiatives like Enhanced Care Management
Presented by Bridget Hogan Cole, MPH, Executive Director and Chris Hunt, MPH, LSSBB, Program Director from Institute for High Quality Care.
This complimentary training is open to CalAIM Training Program participants, as well as all members and affiliates interested in data visualization.
Bridget Hogan Cole, MPH, Executive Director, Institute for High Quality Care
Bridget Hogan Cole, MPH is the founder and Executive Director of the Institute for High Quality Care. She has a unique combination of education and experience in healthcare technology and public health administration, with more than 25 years of program leadership, organizational development, project development, and technology planning/implementation experience. Bridget has held operations, consulting, and administrative positions with community health centers, hospital systems, Blue Cross of California, Kaiser Permanente Foundation Hospitals, healthcare engineering firms, and divisions of the Hospital Council of Southern California. She led the development and expansion of Blue Cross of California’s statewide Telemedicine Program – a collaborative of more than 60 rural provider locations and multiple specialty resources to improve access to care through the use of telemedicine.
For more than ten years, Bridget has led regional and statewide quality improvement and specialty care access programs; facilitated numerous panels and conferences; supported the design of funder/foundation initiatives and has been called upon as an expert resource on the advancement of quality improvement, specialty care access, and efficiencies across the safety net.
Bridget holds a Master’s in Public Health from the University of California, Los Angeles, and a B.S. in electrical engineering and biomedical engineering from the University of Vermont.
Chris Hunt, MPH, LSSBB, Program Director, Institute for High Quality Care
Since joining the IHQC team in 2009, Chris has been supporting health centers, county health systems, and community-based organizations build their capacity to plan, implement, and sustain quality and performance improvement initiatives. Chris oversees IHQC’s portfolio of programs, collaborating with IHQC staff, sponsors, and other key stakeholders in tailoring programs to help our clients achieve their goals. Leveraging his background in quality improvement and public health, Chris often leads trainings and coaches teams on topics like problem assessment and root cause analysis, project design, quality improvement science and strategies, measuring and monitoring impact, implementing and standardizing change, project management skills, and building effective teams, among others. He has supported teams in the design and implementation of initiatives aimed at improving diabetes outcomes, reducing wait times, improving operational efficiencies, implementing planned/proactive care, improving patient and staff satisfaction, and redesigning organizational infrastructure and support systems to expand organizations’ QI capacity.
Prior to joining IHQC, Chris worked at LA Health Action, a Los Angeles-based health policy and advocacy organization. Chris also worked at Amgen, a biotechnology company in California, as a research associate. Chris attended the University of California, Los Angeles where he received a Master’s in Public Health with a concentration in healthcare management and policy. Chris also holds a B.S. in psychobiology from UCLA, and is a certified Lean Six Sigma Black Belt.