HCCN Best Practice Webinar: Telehealth Workflow for Patients and Staff
CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United StatesThe COVID-19 pandemic is directly responsible for the dramatic rise in telehealth utilization. But as providers quickly established new or expanded old virtual care programs, some have struggled to address workflow hurdles or human factor challenges they may not have anticipated. These challenges can lead to poor outcomes, not just for patients’ health and well-being, … Continue reading HCCN Best Practice Webinar: Telehealth Workflow for Patients and Staff
National Health Center Week
National Health Center Week NACHC’s National Health Center Week (NHCW) The Chemistry for Strong Communities will take place Sunday, August 7 to Saturday, August 13. NHCW brings awareness to communities and elected officials about the mission and accomplishments of health centers over the past five decades. NACHC encourages health centers to engage the community, partners, and elected … Continue reading National Health Center Week
Non-Violent Crisis Intervention®
WebinarThe Non-Violent Crisis Intervention® (NCI) program is considered the worldwide standard for crisis prevention and intervention training. This two half-day virtual training (9am-12pm) and in-person training (9am-3pm) will teach clinic staff de-escalation techniques and intervention strategies for workplace violence prevention. The workshop includes independent self-paced content, lecture, and situation-based guided practice with certified instructors. Now … Continue reading Non-Violent Crisis Intervention®
Customer Service: The Art of Caring
CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United StatesProviding a high level of customer service is crucial to achieving your health center’s mission and serving your community, yet during these challenging times, service excellence can seem difficult to attain. In this impactful and highly interactive training -- designed for health center employees at all levels -- participants discuss the critical nature of customer … Continue reading Customer Service: The Art of Caring
2022 Quality Improvement Summit
WebinarIHQC and CCALAC are excited to announce the 2022 QI Summit, a two-day virtual conference uniquely dedicated to QI staff, providers, and leaders in the safety net on August 25th and 26th! The 2022 QI Summit offers timely and practical discussions to support staff as they balance a myriad of priorities, strive for health … Continue reading 2022 Quality Improvement Summit
Building and Expanding Case Management Infrastructure Series
CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United StatesOver the course of this 3-part Building and Expanding Case Management Infrastructure series, faculty from the Institute for High Quality Care, along with guest speakers and health center panelists, will … Continue reading Building and Expanding Case Management Infrastructure Series
Closing Gaps in Quality and Safety through Clinical Pharmacist Integration
CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United StatesOverwhelmed primary care teams can lead to increased costs and strain on the health system as a whole, as well as unnecessarily high morbidity and mortality rates from sub-optimally managed … Continue reading Closing Gaps in Quality and Safety through Clinical Pharmacist Integration
Strategic Planning: Preparing in Times of Uncertainty
CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United StatesThis training will assist health center leadership, staff, and board members in preparing for changes and growth through various strategic planning methods and ideas, especially while grappling with the ongoing … Continue reading Strategic Planning: Preparing in Times of Uncertainty
Communications & Marketing Peer Network
WebinarTo RSVP for this meeting, click HERE. Visit the Communication & Marketing Peer Network page for more information.
Building and Sustaining Action and Accountability Around Biases in Health Centers
CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United StatesThe aim of this two-part training is to provide middle managers, supervisors, and leaders with tools to increase trust and improve relationships and communication efforts centered around antiracist practices. In … Continue reading Building and Sustaining Action and Accountability Around Biases in Health Centers
Risk Stratification 101
CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United StatesAssessing risk among patient populations is a critical component of identifying patient needs and connecting them to beneficial resources. This training will provide (1) background and need for risk stratification … Continue reading Risk Stratification 101
Homeless Health Advisory Committee
To RSVP for this meeting, click HERE. Visit the Homeless Health Advisory Committee page for more information.
Quality Improvement Roundtable
WebinarVisit the Quality Improvement Roundtable (QI) page for more information.
Chief Operating Officer Roundtable
zoomVisit the Chief Operating Officer Roundtable page for more information.
LA County Street Medicine Coordination Workgroup Meeting
CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United StatesPolicy Advisory Group (PAG)
Visit the Policy Advisory Group page for more information.
Clinical Advisory Group (CAG)
WebinarVisit the Clinical Advisory Group page for more information.
Building and Sustaining Action and Accountability Around Biases in Health Centers
CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United StatesThe aim of this two-part training is to provide middle managers, supervisors, and leaders with tools to increase trust and improve relationships and communication efforts centered around antiracist practices. In … Continue reading Building and Sustaining Action and Accountability Around Biases in Health Centers
Process Mapping for Quality Improvement 101
CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United StatesProcess mapping is a quality improvement method that helps a team know where to start making improvements that will have the biggest impact for patients and staff. The ‘Model for … Continue reading Process Mapping for Quality Improvement 101
Relias User Group
WebinarThe CCALAC Relias User Group meets on the second Friday of the month from 9:00am-10:00am. An additional 30 minutes is allocated for any technical assistance from 10:00am-10:30am and is optional. … Continue reading Relias User Group
Chief Financial Officer Roundtable
To RSVP for this meeting, click HERE. Visit the Chief Financial Officer Roundtable page for more information.
Outreach, Enrollment and Retention Peer Network
CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United StatesTo RSVP for this meeting, click HERE. Visit the Outreach, Enrollment and Retention Peer Network Page for more information.
Behavioral Health Roundtable
WebinarVisit the Behavioral Health Roundtable page for more information.
Human Resources Roundtable
CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United StatesVisit the Human Resources Roundtable page for more information.
Data Visualization – Using ECM Impact Measures to Drive Improvement
CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United StatesHealth centers invest significant time and resources collecting a wide range of data, but too often that data, and the information it tells us, does not reach the individuals who … Continue reading Data Visualization – Using ECM Impact Measures to Drive Improvement
Homeless Health Advisory Committee
To RSVP for this meeting, click HERE. Visit the Homeless Health Advisory Committee page for more information.
Quality Improvement Roundtable
WebinarVisit the Quality Improvement Roundtable (QI) page for more information.