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Community Clinic Association of Los Angeles County

A Phased Approach to Patient Portal Implementation

CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United States

The patient portal is one of the most effective tools for increasing patient access to healthcare, while simultaneously increasing administrative efficiency and productivity. Despite the potential impact this tool may have on patient care, many health centers, especially FQHCs, struggle to effectively deploy patient portals because of multiple barriers faced in the uptake. These barriers … Continue reading A Phased Approach to Patient Portal Implementation

Free

Recurring

From Cultural Awareness to Cultural Humility

Webinar

Participants will engage in self-awareness about their own culture and race and how these identities impact their perceptions, assessments, and the work that they do. Participants will then learn about power imbalances and inequities, barriers to achieving cultural competence, and challenges in working with cross cultural communities. Finally, participants will broaden their cultural lens and … Continue reading From Cultural Awareness to Cultural Humility

$50
Recurring

Core Competencies for Community Health Center Managers & Supervisors

Webinar

This intensive, highly interactive, hands-on 5-week training enables health center managers and supervisors to develop and hone critical skills to successfully lead and manage employees in today’s challenging and fast-changing health center environment. The cohort will begin on February 18, 2022 and meet weekly on Fridays for two and a half hours. Please ensure that … Continue reading Core Competencies for Community Health Center Managers & Supervisors

Designing a QI Project

Webinar

Need to launch a new QI project in the new year but not sure where to begin? Join the IHQC team for our "Designing a QI Project" Learning Lab on March 2nd! Leveraging IHQC’s Project Design Checklist, participants will review key steps and templates they can use to help them create comprehensive, actionable project plans. … Continue reading Designing a QI Project

$75

Ready, Set, Engage: HR Recruitment and Retention Strategies

Webinar

Engaged employees are instrumental to a company’s success. Managers need to assess their own level of engagement before attempting to engage employees. Engaged employees have a few common traits: they know what their job requires, have needed tools and supplies, feel cared for, are developed, have a voice, and have opportunities to advance. This workshop … Continue reading Ready, Set, Engage: HR Recruitment and Retention Strategies

$25.00
Recurring

Project Management in QI Series

Webinar

IHQC’s Project Management in QI training program build the skills needed to manage large and small-scale quality and practice transformation initiatives. In a shifting healthcare environment that includes payment reform initiatives, diverse grant opportunities, and cross-sector partnerships, these project management skills can help put your teams and organizations in a better position to navigate the changes … Continue reading Project Management in QI Series

$200

Health Center Best Practices for Colorectal Cancer Screening

CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United States

The Colorectal Cancer Screening webinar discusses the importance of screening, reviews new screening recommendations and best practices, and includes presentations from Los Angeles County clinics on screening implementation at their … Continue reading Health Center Best Practices for Colorectal Cancer Screening

Complimentary for CCALAC Members

Recurring

NextGen Development Bootcamp

CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United States

This NextGen developer training will have something for everyone, from beginners to seasoned developers. Julie will share her 20 years of development experience to cover application functionality for template editor … Continue reading NextGen Development Bootcamp

Complimentary for NextGen User Collaborative Members
Recurring

Annual eCW Training

CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United States

Join us for training to review hot topics for eCW users. We'll focus on adhering to Information Blocking regulations, the best options for meeting Good Faith Estimate requirements, and proper … Continue reading Annual eCW Training

Complimentary for eCW User Collaborative Members

My Co-Worker Smokes. What Policies Protect Me from Thirdhand Smoke in the Workplace?

CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United States

This training will review the importance of adopting a 100% smoke-free policy as well as implementing a cessation protocol (Ask, Advise and Refer). Secondly, the training will discuss how secondhand … Continue reading My Co-Worker Smokes. What Policies Protect Me from Thirdhand Smoke in the Workplace?

Complimentary for CCALAC Members

Advanced RPM Webinar

CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United States

With the recent drive for health centers to implement Bluetooth or wireless-enabled self-measured blood pressure devices, health centers are looking for guidance on how to build a successful high-tech remote patient monitoring (RPM) program. In response, this Advanced RPM Webinar will provide first-hand FQHC experience on developing RPM programs that are advanced, innovative, and improve … Continue reading Advanced RPM Webinar

Free

BAILA First Year Convening and Training

CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United States

Join the Community Clinic Association of Los Angeles County (CCALAC), Maternal Child Health Access (MCHA), Neighborhood Legal Services Los Angeles (NLSLA) and the Benefits Access for Immigrants Los Angeles (BAILA) Network for a complimentary virtual convening designed for on-the-ground clinic enrollers and service providers assisting their communities in enrolling and retaining their benefits. Over the … Continue reading BAILA First Year Convening and Training

Free

HCCN Best Practice Webinar: Telehealth Workflow for Patients and Staff

CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United States

The COVID-19 pandemic is directly responsible for the dramatic rise in telehealth utilization. But as providers quickly established new or expanded old virtual care programs, some have struggled to address workflow hurdles or human factor challenges they may not have anticipated. These challenges can lead to poor outcomes, not just for patients’ health and well-being, … Continue reading HCCN Best Practice Webinar: Telehealth Workflow for Patients and Staff

Free

Non-Violent Crisis Intervention®

Webinar

The Non-Violent Crisis Intervention® (NCI) program is considered the worldwide standard for crisis prevention and intervention training. This two half-day virtual training (9am-12pm) and in-person training (9am-3pm) will teach clinic staff de-escalation techniques and intervention strategies for workplace violence prevention. The workshop includes independent self-paced content, lecture, and situation-based guided practice with certified instructors. Now … Continue reading Non-Violent Crisis Intervention®

$100

Customer Service: The Art of Caring

CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United States

Providing a high level of customer service is crucial to achieving your health center’s mission and serving your community, yet during these challenging times, service excellence can seem difficult to attain. In this impactful and highly interactive training -- designed for health center employees at all levels -- participants discuss the critical nature of customer … Continue reading Customer Service: The Art of Caring

$50

Recurring

Building and Expanding Case Management Infrastructure Series

CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United States

Over the course of this 3-part Building and Expanding Case Management Infrastructure series, faculty from the Institute for High Quality Care, along with guest speakers and health center panelists, will explore the core program and service line components that make up complex case management programs, including: client outreach/initiation, panel management, referral management, partnerships, case management … Continue reading Building and Expanding Case Management Infrastructure Series

Free

Closing Gaps in Quality and Safety through Clinical Pharmacist Integration

CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United States

Overwhelmed primary care teams can lead to increased costs and strain on the health system as a whole, as well as unnecessarily high morbidity and mortality rates from sub-optimally managed chronic conditions and avoidable medication related problems. An innovative solution in various stages of maturity across the country, from pilot phase to full adoption, is … Continue reading Closing Gaps in Quality and Safety through Clinical Pharmacist Integration

Free

Strategic Planning: Preparing in Times of Uncertainty

CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United States

This training will assist health center leadership, staff, and board members in preparing for changes and growth through various strategic planning methods and ideas, especially while grappling with the ongoing effects of COVID-19 on health center operations. Utilizing our recent publications, “Strategic Business Planning Handbook for Health Centers,” and “Market Assessment Toolkit for Health Centers,” … Continue reading Strategic Planning: Preparing in Times of Uncertainty

Free
Recurring

Building and Sustaining Action and Accountability Around Biases in Health Centers

CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United States

The aim of this two-part training is to provide middle managers, supervisors, and leaders with tools to increase trust and improve relationships and communication efforts centered around antiracist practices. In addition, this training will provide micro day to day practices to antiracist goal achievement with an emphasis on development of essential leadership skills in order … Continue reading Building and Sustaining Action and Accountability Around Biases in Health Centers

$25.00

Risk Stratification 101

CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United States

Assessing risk among patient populations is a critical component of identifying patient needs and connecting them to beneficial resources. This training will provide (1) background and need for risk stratification across patient panels, (2) data commonly used to inform risk stratification criteria, (3) workflows and strategies to implement patient analysis and identification of risk, and … Continue reading Risk Stratification 101

Free