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Community Clinic Association of Los Angeles County

Recurring

CalAIM Workgroup

Webinar

To RSVP for this meeting, click HERE. Visit the CalAIM Workgroup Page for more information.

Recurring

Quality Change Agents Program

Webinar

The QI Change Agents Program provides an opportunity for staff to explore a broad range of strategies needed to drive quality and process improvement at the front lines. Through IHQC’s unique virtual learning lab format, individualized coaching, and deliberate practice techniques, participants will be empowered with the knowledge and skills needed to become a QI/PI … Continue reading Quality Change Agents Program

$200

Designing a QI Project

Webinar

Join the Institute for High Quality Care (IHQC) team for the return of our "Designing a QI Project" Learning Lab! Leveraging IHQC’s Project Design Checklist, participants will review key steps and templates they can use to help them create comprehensive, actionable project plans for their QI projects. This learning lab includes access to 2 on-demand … Continue reading Designing a QI Project

Recurring

Project Management Learning Lab Series

CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United States

This is a 2-part Project Management Learning Lab series presented by faculty from the Institute for High Quality Care. Project Management Learning Lab – Part 1 IHQC’s Project Management Learning Labs build the skills needed to manage large and small-scale quality and practice transformation initiatives. These learning labs are ideal for staff at all project … Continue reading Project Management Learning Lab Series

Free

Recurring

Relias User Group

Webinar

The CCALAC Relias User Group meets on the second Friday of the month from 9:00am-10:00am. An additional 30 minutes is allocated for any technical assistance from 10:00am-10:30am and is optional. Please visit the Relias – Learning Management System page for more information.

Recurring

Human Resources Roundtable

CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United States

Visit the Human Resources Roundtable page for more information.

Recurring

Workforce Policy Advisory Group

CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United States

To RSVP for this meeting, click HERE. Visit the Workforce Policy Advisory Group page for more information.

Customer Service Training in Community Health Centers

CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United States

Join us for a comprehensive training that will equip clinic staff to provide exceptional customer service to patients. The training will focus on the components of excellent customer service including the clinic culture, the patient experience and how to provide customer service when working with patients that engage in challenging behaviors. Attendees will learn how … Continue reading Customer Service Training in Community Health Centers

$50

Pharmacy Workgroup

CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United States