Community Clinic Association of Los Angeles County

The Non-Violent Crisis Intervention® (NCI) program is considered the worldwide standard for crisis prevention and intervention training. The course will teach clinic staff de-escalation techniques and intervention strategies for workplace violence prevention. The training will be held in-person on June 13 and 14 from 9:00am-5:00pm. The workshop includes independent self-paced content, lecture, and situation-based guided … Continue reading Non-Violent Crisis Intervention® →

As we expand access to vaccines, we must educate patients with information to reduce their hesitancy. Accessibility is not enough to ensure uptake. This educational session provides an overview of differing types of resistance in both pediatric and adult populations and strategies to build patient motivation. By the end of the webinar, attendees will be … Continue reading Moving the Needle from Vaccine Hesitancy to Vaccine Confidence →

The revenue cycle comprises processes other than billing and collecting. The billing department is often the focus of the revenue cycle process; however, many functions occur before the claim reaches the billing department to bill and collect on claims effectively. Factors that affect the health center’s ability to receive revenue for services rendered are often … Continue reading Revenue Cycle Management with Capital Link →

Join us for a comprehensive training that will equip clinic staff to provide exceptional customer service to patients. The training will focus on the components of excellent customer service including the clinic culture, the patient experience and how to provide customer service when working with patients that engage in challenging behaviors. Attendees will learn how … Continue reading Customer Service Training in Community Health Centers →

The African American Infant and Maternal Mortality Prevention (AAIMM) Initiative is hosting a 1-hour provider training in partnership with Essential Access Health. This training will provide an overview of client-centered contraceptive and preconception counseling, and how to engage patients in affirming, unbiased, nonjudgmental conversations about sexual and reproductive health. Participants will learn about the new … Continue reading Essential Access PATH Training →

AFRICAN AMERICAN INFANT AND MATERNAL MORTALITY (AAIMM) PREVENTION INITIATIVE AND ESSENTIAL ACCESS HEALTH PRESENT REAL TALK. REAL OPTIONS. Join us for a Free Provider Training on Pre-conception Care + Screening: The P.A.T.H. Framework + Real Talk. Real Options. Campaign This one-hour training designed for CCALAC members will provide an overview of client-centered contraceptive and preconception … Continue reading Provider Training on Pre-conception Care + Screening: The P.A.T.H. Framework + Real Talk. Real Options. CAMPAIGN →