Designed by Expert Effect for CCALAC, the Facilitation and Presentation Skills Workshop helps professionals increase their confidence. The curriculum supports developing and delivering engaging presentations for use within organizations, conferences, and during meetings.  Breakout activities reinforce concepts and increase collaborative learning opportunities.  By the end of the training attendees will be able to:  Identify 10 … Continue reading Facilitation and Presentation Skills® →

Your personal information is continuously harvested and analyzed by countless data brokers eager to sell to the highest bidder. From your name to your online activities, to your employment details … Continue reading All the Ways the Internet is Surveilling You →

Conflict is unavoidable. Conflicts big and small can occur, in our personal or professional lives and for multiple reasons. Whatever the reasons, one thing is true and constant: knowing how … Continue reading De-escalation and Conflict Mastery →

Introduction to the Incident Command System, introduces the Incident Command System (ICS) and provides the foundation for higher level ICS training. This course describes the history, features and principles, and organizational structure of the Incident Command System. By participating in this workshop, attendees will be able to: Explain the principles and basic structure of the … Continue reading Introduction to Incident Command System 100 →

This in-person, interactive workshop equips participants with the tools to embed Justice, Equity, Diversity, and Inclusion (JEDI) principles into organizational policies, culture, and day-to-day operations. Through engaging discussions and hands-on activities, participants will: Examine White dominant culture and its impact on workplace dynamics. Explore how JEDI values translate from mission statements into actionable practices. Analyze … Continue reading From Philosophy to Practice: Integrating JEDI Principles into Workplace Policies and Culture →

This highly impactful course is designed specifically for those embarking on the challenging journey of transitioning from being a peer to a supervisor. This comprehensive program equips participants with the … Continue reading Transitioning from Peer to Supervisor →

This training will review clinical eCW workflow suggestions and eCW set up options for patient engagement with the patient portal. Participants will become more familiar with eCW patient engagement tools … Continue reading Annual eClinicalWorks User Collaborative Training →

Motivational Interviewing (MI) is a collaborative, person-centered communication style. MI skills were derived from clinical practitioners who demonstrated the importance of genuineness, rapport building, accurate empathy, understanding and acceptance of … Continue reading Motivational Interviewing →