Health center outreach and enrollment staff are invited to join their peers for an in-service session led by Maternal Child Health Access’ expert training team. This session is intended for … Continue reading Enrollment Refresher Training →

Designed by Expert Effect for CCALAC, the Facilitation and Presentation Skills Workshop helps professionals increase their confidence. The curriculum supports developing and delivering engaging presentations for use within organizations, conferences, … Continue reading Facilitation and Presentation Skills® →

Your personal information is continuously harvested and analyzed by countless data brokers eager to sell to the highest bidder. From your name to your online activities, to your employment details … Continue reading All the Ways the Internet is Surveilling You →

Conflict is unavoidable. Conflicts big and small can occur, in our personal or professional lives and for multiple reasons. Whatever the reasons, one thing is true and constant: knowing how … Continue reading De-escalation and Conflict Mastery →

Introduction to the Incident Command System (ICS) introduces the ICS and provides the foundation for higher level ICS training. This course describes the history, features and principles, and organizational structure … Continue reading Introduction to Incident Command System 100 →

This in-person, interactive workshop equips participants with the tools to embed Justice, Equity, Diversity, and Inclusion (JEDI) principles into organizational policies, culture, and day-to-day operations. Through engaging discussions and hands-on … Continue reading From Philosophy to Practice: Integrating JEDI Principles into Workplace Policies and Culture →

This training will review clinical eCW workflow suggestions and eCW set up options for patient engagement with the patient portal. Participants will become more familiar with eCW patient engagement tools … Continue reading Annual eClinicalWorks User Collaborative Training →

Dr. Greg Vachon MD, MPH, Deena Pourshaban, MPH, and Leslie Brooks of Health Management Associates will co-facilitate a 60-minute webinar that will provide an overview of the fundamentals of empanelment, … Continue reading Empanelment Training Series: Fundamentals of Empanelment →

Motivational Interviewing (MI) is a collaborative, person-centered communication style. MI skills were derived from clinical practitioners who demonstrated the importance of genuineness, rapport building, accurate empathy, understanding and acceptance of … Continue reading Motivational Interviewing →

Dr. Greg Vachon MD, MPH, Deena Pourshaban, MPH, and Leslie Brooks of Health Management Associates along with an identified Health Center representative will co-facilitate a 60-minute webinar that will provide … Continue reading Empanelment Training Series: Successful Strategies to Sustain Empanelment Processes in Community Health Centers →

This highly impactful course is designed specifically for those embarking on the challenging journey of transitioning from being a peer to a supervisor. This comprehensive program equips participants with the … Continue reading Transitioning from Peer to Supervisor →

Dr. Greg Vachon MD, MPH, Deena Pourshaban, MPH, and Leslie Brooks of Health Management Associates will facilitate a 60-minute webinar for health centers that have successfully implemented empanelment and are … Continue reading Empanelment Training Series: Empanelment Weighing Methodologies and How to Monitor Panel Fullness →

Dr. Greg Vachon MD, MPH, Deena Pourshaban, MPH, and Leslie Brooks of Health Management Associates will facilitate a 60-minute webinar describing the intersection of empanelment, revenue and value-based care readiness. … Continue reading Empanelment Training Series: Impact of Empanelment on Revenue and Value-Based Care →

The Nonviolent Crisis Intervention® (NCI) program is considered the worldwide standard for crisis prevention and intervention training. This two day in-person training will teach clinic staff de-escalation techniques and intervention … Continue reading Nonviolent Crisis Intervention® →

Introduction to the Incident Command System (ICS) introduces the ICS and provides the foundation for higher level ICS training. This course describes the history, features and principles, and organizational structure … Continue reading Introduction to Incident Command System 100 →

The Nonviolent Crisis Intervention® (NCI) program is considered the worldwide standard for crisis prevention and intervention training. This two day in-person training will teach clinic staff de-escalation techniques and intervention … Continue reading Nonviolent Crisis Intervention® →