Dr. Karen Hill, PhD, ANP, of Health Management Associates will facilitate a 90-minute webinar that will provide an overview of how to create a patient-centered care plan aligned with meeting Enhanced Care Management (ECM) requirements. Participants will have care plan examples for each ECM population of focus and participate in interactive breakout sessions learning how … Continue reading Fundamentals of Creating a Care Plan →

To effectively address social risk factors in healthcare, health centers can implement comprehensive assessment tools like PRAPARE® to identify and mitigate these risks. Understanding and applying risk stratification is crucial for advancing population health, as it enables tailored interventions at the patient, health center, and community levels. By analyzing social drivers of health (SDOH), healthcare … Continue reading SDOH Scoring and Risk Stratification: Best Practices and Examples from CHCs →

Suzzane Daub, LCSW of Health Management Associates will facilitate a 90-minute webinar focused on how to use motivational interviewing (MI) and trauma-informed care to increase patient engagement and adherence to care plan goals. This webinar will build upon the content shared in webinar 1 to provide enhanced care managers the skills needed to engage clients … Continue reading Patient Adherence to Care Plan Goals and Effective Care Coordination Approaches After Care Plan Visit →

Exit interviews play a crucial role in understanding the reasons behind employee departures, providing organizations with valuable insights into their workplace culture, management practices, and potential areas for improvement. By conducting thorough exit interviews, businesses can identify trends, address concerns, and enhance retention strategies. This process helps retain top talent and fosters a culture of … Continue reading Mastering Exit Interviews →

This virtual course will provide foundational knowledge and skills necessary to understand and function within the National Incident Management System (NIMS) with the application of the Healthcare Incident Command System … Continue reading HICS – Incident Command System for Clinics →

HRSA Uniform Data System (UDS) submission requirements, processes and expectations are common knowledge across health centers and look-alikes. HRSA Health Center Program awardees and look-alikes are required to report a … Continue reading UDS+ Patient-Level Data Submission: Lessons Learned →

This course will help attendees understand the critical role personal and social identities play in our daily and professional lives. Recognizing historical policies and practices that disenfranchise Black, Indigenous and People of Color helps us to view race and gender as power constructs. Holding this perspective allows us to begin removing these policies and practices … Continue reading Navigating Identity Salience, Power, Privilege & Inequities →

Staff and patient safety and wellness are at the heart of preparing for emergencies. This includes anticipating and responding to their behavioral health needs. During this session, participants will review the impacts of stress and trauma on staff and survivors. After going over potential stress triggers and reactions, participants will determine through small and large … Continue reading Building Behavioral Health into Emergency Response Plans →

Recognizing and addressing biases is essential for creating inclusive environments in our daily and professional lives. Understanding the impact of microaggressions and learning strategies to manage them helps us foster respect and equity in and out of the workplace. This training aims to equip participants with the tools to identify and counteract biases, promoting a … Continue reading Antibias Management and Microaggressions →

Now more than ever, healthcare employers must plan to ensure workforce satisfaction and gain a competitive edge. Learn how to be an “employer of choice” by creating competitive pay grades and stay far ahead of the minimum wage for California’s healthcare workers. Join experts from Expert Effect and IMA Financial Group to discuss how equitable … Continue reading Equitable Compensation and Benefits for the Community Health Center Workforce →

Until now, health care organizations’ efforts to retain professionals focused on increasing compensation, offering richer benefits, and then implementing one-size-fits-all programs. Driven by employee engagement and exit surveys, organizations addressed topics like recognition and communication with employee-of-the-month awards and town hall meetings, following traditional thinking that these tactics would improve retention. Research, however, indicates that they … Continue reading Retaining Community Health Center Professionals →

Unlock the power of effective communication in preceptorship with our comprehensive training session designed for healthcare professionals, educators, and mentors. This engaging and interactive workshop will provide you with essential skills and strategies to enhance your role as a preceptor, fostering a positive and productive learning environment for your learners.  What You Will Learn:  The … Continue reading Enhancing Preceptorships: Effective Communication Skills →

Learn how to craft persuasive messages that deeply connect with your audience, whether you're communicating with clinicians, executives, or fellow IT specialists. Discover practical strategies for structuring your communication, leveraging … Continue reading HIT Lunch & Learn Series: Strategic Communication for IT Professionals: Crafting Persuasive Messages →

Transform the way your organization approaches training with our engaging lunch and learn session on sustainable training practices. Designed for training professionals and leaders with limited resources, this session will … Continue reading HIT Lunch & Learn Series: Best Practices for Sustainable Training – Nurturing Long-Term Success →