This highly impactful course is designed specifically for those embarking on the challenging journey of transitioning from being a peer to a supervisor. This comprehensive program equips participants with the … Continue reading Transitioning from Peer to Supervisor →

This training will review clinical eCW workflow suggestions and eCW set up options for patient engagement with the patient portal. Participants will become more familiar with eCW patient engagement tools … Continue reading Annual eClinicalWorks User Collaborative Training →

Motivational Interviewing (MI) is a collaborative, person-centered communication style. MI skills were derived from clinical practitioners who demonstrated the importance of genuineness, rapport building, accurate empathy, understanding and acceptance of … Continue reading Motivational Interviewing →

Dr. Greg Vachon MD, MPH, Deena Pourshaban, MPH, and Leslie Brooks of Health Management Associates will co-facilitate a 60-minute webinar that will provide an overview of the fundamentals of empanelment, … Continue reading Empanelment Training Series: Fundamentals of Empanelment →

Dr. Greg Vachon MD, MPH, Deena Pourshaban, MPH, and Leslie Brooks of Health Management Associates along with an identified Health Center representative will co-facilitate a 60-minute webinar that will provide an overview of successful strategies on how to sustain empanelment processes in a health center environment.  The webinar will outline core empanelment metrics that should … Continue reading Empanelment Training Series: Successful Strategies to Sustain Empanelment Processes in Community Health Centers →

Dr. Greg Vachon MD, MPH, Deena Pourshaban, MPH, and Leslie Brooks of Health Management Associates will facilitate a 60-minute webinar for health centers that have successfully implemented empanelment and are ready to implement panel weighting. The webinar will describe a methodology for panel weighting, how panel weighting can address provider concerns and avoid incentivizing volume-based … Continue reading Empanelment Training Series: Empanelment Weighing Methodologies and How to Monitor Panel Fullness →

Dr. Greg Vachon MD, MPH, Deena Pourshaban, MPH, and Leslie Brooks of Health Management Associates will facilitate a 60-minute webinar describing the intersection of empanelment, revenue and value-based care readiness. A business planning tool to assess expected revenue impact with a focus on empanelment in today’s visit-based revenue environment will be reviewed, including the costs … Continue reading Empanelment Training Series: Impact of Empanelment on Revenue and Value-Based Care →

The Nonviolent Crisis Intervention® (NCI) program is considered the worldwide standard for crisis prevention and intervention training. This two day in-person training will teach clinic staff de-escalation techniques and intervention strategies for workplace violence prevention. The workshop includes independent self-paced content, lecture, and situation-based guided practice with certified instructors.  By the end of the training, … Continue reading Nonviolent Crisis Intervention® →

Introduction to the Incident Command System (ICS) introduces the ICS and provides the foundation for higher level ICS training. This course describes the history, features and principles, and organizational structure of the ICS. By participating in this workshop, attendees will be able to: Explain the principles and basic structure of the ICS. Describe the ICS … Continue reading Introduction to Incident Command System 100 →

The Nonviolent Crisis Intervention® (NCI) program is considered the worldwide standard for crisis prevention and intervention training. This two day in-person training will teach clinic staff de-escalation techniques and intervention strategies for workplace violence prevention. The workshop includes independent self-paced content, lecture, and situation-based guided practice with certified instructors.  By the end of the training, … Continue reading Nonviolent Crisis Intervention® →