Introduction to the Incident Command System (ICS) introduces the ICS and provides the foundation for higher level ICS training. This course describes the history, features and principles, and organizational structure of the ICS. By participating in this workshop, attendees will be able to: Explain the principles and basic structure of the ICS. Describe the ICS … Continue reading Introduction to Incident Command System 100 →

This in-person, interactive workshop equips participants with the tools to embed Justice, Equity, Diversity, and Inclusion (JEDI) principles into organizational policies, culture, and day-to-day operations. Through engaging discussions and hands-on activities, participants will: Examine White dominant culture and its impact on workplace dynamics. Explore how JEDI values translate from mission statements into actionable practices. Analyze … Continue reading From Philosophy to Practice: Integrating JEDI Principles into Workplace Policies and Culture →

This highly impactful course is designed specifically for those embarking on the challenging journey of transitioning from being a peer to a supervisor. This comprehensive program equips participants with the … Continue reading Transitioning from Peer to Supervisor →

This training will review clinical eCW workflow suggestions and eCW set up options for patient engagement with the patient portal. Participants will become more familiar with eCW patient engagement tools … Continue reading Annual eClinicalWorks User Collaborative Training →

Motivational Interviewing (MI) is a collaborative, person-centered communication style. MI skills were derived from clinical practitioners who demonstrated the importance of genuineness, rapport building, accurate empathy, understanding and acceptance of … Continue reading Motivational Interviewing →