Training
Customer Service for Community Health Center Professionals
zoomJoin us for a comprehensive training that will equip health center staff to provide exceptional customer service to patients. The training will focus on the components of excellent customer service including the health center culture, the patient experience and how to provide customer service when working with patients that engage in challenging behaviors. Attendees will … Continue reading Customer Service for Community Health Center Professionals
Facilitation and Presentation Skills®
zoomDesigned by Expert Effect for CCALAC, the Facilitation and Presentation Skills Workshop helps professionals increase their confidence. The curriculum supports developing and delivering engaging presentations for use within organizations, conferences, and during meetings. Breakout activities reinforce concepts and increase collaborative learning opportunities. By the end of the training attendees will be able to: Identify 10 … Continue reading Facilitation and Presentation Skills®