Now more than ever, healthcare employers must plan to ensure workforce satisfaction and gain a competitive edge. Learn how to be an “employer of choice” by creating competitive pay grades … Continue reading Equitable Compensation and Benefits for the Community Health Center Workforce →

Until now, health care organizations’ efforts to retain professionals focused on increasing compensation, offering richer benefits, and then implementing one-size-fits-all programs. Driven by employee engagement and exit surveys, organizations addressed … Continue reading Retaining Community Health Center Professionals →

Unlock the power of effective communication in preceptorship with our comprehensive training session designed for healthcare professionals, educators, and mentors. This engaging and interactive workshop will provide you with essential … Continue reading Enhancing Preceptorships: Effective Communication Skills →

Learn how to craft persuasive messages that deeply connect with your audience, whether you're communicating with clinicians, executives, or fellow IT specialists. Discover practical strategies for structuring your communication, leveraging … Continue reading HIT Lunch & Learn Series: Strategic Communication for IT Professionals: Crafting Persuasive Messages →

Transform the way your organization approaches training with our engaging lunch and learn session on sustainable training practices. Designed for training professionals and leaders with limited resources, this session will … Continue reading HIT Lunch & Learn Series: Best Practices for Sustainable Training – Nurturing Long-Term Success →

Health center outreach and enrollment staff are invited to join their peers for an in-service session led by Maternal Child Health Access’ expert training team. This session is intended for … Continue reading Enrollment Refresher Training →

This course will provide foundational knowledge and skills necessary to understand and function within the National Incident Management System (NIMS) with the application of the Healthcare Incident Command System (HICS). … Continue reading HICS – Incident Command System for Clinics →

Join us for a 90-minute webinar that breaks down the promises, and the potential problems, for artificial intelligence in primary care settings. We’ll discuss important aspects such as safeguarding patient … Continue reading Navigating the Intersection of AI and Healthcare: Compliance, Ethics, and Security →

Join us for a comprehensive training that will equip health center staff to provide exceptional customer service to patients. The training will focus on the components of excellent customer service … Continue reading Customer Service for Community Health Center Professionals →

In this session, we'll dive into specific AI tools that you might already be using in your daily work. We'll cover the key points to think about when using any … Continue reading Smart Use of AI Tools in Healthcare: Safety and Application Insights →

Community health centers serve people with intellectual and developmental disabilities (IDD) and their families on a daily basis. However, many providers and clinical staff feel uncomfortable assessing and addressing their … Continue reading Caring for People with Intellectual and Developmental Disabilities →

Health center outreach and enrollment staff are invited to join their peers for an in-service session led by Maternal Child Health Access’ expert training team. This session is intended for … Continue reading Enrollment Refresher Training →

Designed by Expert Effect for CCALAC, the Facilitation and Presentation Skills Workshop helps professionals increase their confidence. The curriculum supports developing and delivering engaging presentations for use within organizations, conferences, … Continue reading Facilitation and Presentation Skills® →

Your personal information is continuously harvested and analyzed by countless data brokers eager to sell to the highest bidder. From your name to your online activities, to your employment details … Continue reading All the Ways the Internet is Surveilling You →

Conflict is unavoidable. Conflicts big and small can occur, in our personal or professional lives and for multiple reasons. Whatever the reasons, one thing is true and constant: knowing how to resolve conflicts before they escalate is crucial. This course will give a six-step process participants can use to modify and resolve conflicts of any … Continue reading De-escalation and Conflict Mastery →

Introduction to the Incident Command System (ICS) introduces the ICS and provides the foundation for higher level ICS training. This course describes the history, features and principles, and organizational structure of the ICS. By participating in this workshop, attendees will be able to: Explain the principles and basic structure of the ICS. Describe the ICS … Continue reading Introduction to Incident Command System 100 →

This in-person, interactive workshop equips participants with the tools to embed Justice, Equity, Diversity, and Inclusion (JEDI) principles into organizational policies, culture, and day-to-day operations. Through engaging discussions and hands-on activities, participants will: Examine White dominant culture and its impact on workplace dynamics. Explore how JEDI values translate from mission statements into actionable practices. Analyze … Continue reading From Philosophy to Practice: Integrating JEDI Principles into Workplace Policies and Culture →

This highly impactful course is designed specifically for those embarking on the challenging journey of transitioning from being a peer to a supervisor. This comprehensive program equips participants with the essential skills and knowledge needed to navigate this transition successfully. Through interactive discussions, real-world scenarios, and practical exercises, team members will develop a deep understanding … Continue reading Transitioning from Peer to Supervisor →