Recognizing and addressing biases is essential for creating inclusive environments in our daily and professional lives. Understanding the impact of microaggressions and learning strategies to manage them helps us foster respect and equity in and out of the workplace. This training aims to equip participants with the tools to identify and counteract biases, promoting a … Continue reading Antibias Management and Microaggressions →

Now more than ever, healthcare employers must plan to ensure workforce satisfaction and gain a competitive edge. Learn how to be an “employer of choice” by creating competitive pay grades and stay far ahead of the minimum wage for California’s healthcare workers. Join experts from Expert Effect and IMA Financial Group to discuss how equitable … Continue reading Equitable Compensation and Benefits for the Community Health Center Workforce →

Until now, health care organizations’ efforts to retain professionals focused on increasing compensation, offering richer benefits, and then implementing one-size-fits-all programs. Driven by employee engagement and exit surveys, organizations addressed topics like recognition and communication with employee-of-the-month awards and town hall meetings, following traditional thinking that these tactics would improve retention. Research, however, indicates that they … Continue reading Retaining Community Health Center Professionals →

Unlock the power of effective communication in preceptorship with our comprehensive training session designed for healthcare professionals, educators, and mentors. This engaging and interactive workshop will provide you with essential skills and strategies to enhance your role as a preceptor, fostering a positive and productive learning environment for your learners.  What You Will Learn:  The … Continue reading Enhancing Preceptorships: Effective Communication Skills →

Learn how to craft persuasive messages that deeply connect with your audience, whether you're communicating with clinicians, executives, or fellow IT specialists. Discover practical strategies for structuring your communication, leveraging … Continue reading HIT Lunch & Learn Series: Strategic Communication for IT Professionals: Crafting Persuasive Messages →

Transform the way your organization approaches training with our engaging lunch and learn session on sustainable training practices. Designed for training professionals and leaders with limited resources, this session will … Continue reading HIT Lunch & Learn Series: Best Practices for Sustainable Training – Nurturing Long-Term Success →

Health center outreach and enrollment staff are invited to join their peers for an in-service session led by Maternal Child Health Access’ expert training team. This session is intended for … Continue reading Enrollment Refresher Training →

This course will provide foundational knowledge and skills necessary to understand and function within the National Incident Management System (NIMS) with the application of the Healthcare Incident Command System (HICS). Incorporation of the Incident Command System (ICS)/Healthcare Incident Command System (HICS) into the clinic enables cross-sector collaboration and support, including emergency resource requests and effective … Continue reading HICS – Incident Command System for Clinics →

Join us for a 90-minute webinar that breaks down the promises, and the potential problems, for artificial intelligence in primary care settings. We’ll discuss important aspects such as safeguarding patient information, adhering to HIPAA rules, and navigating the ethical landscape of AI use. We’ll also address the challenges of integrating AI tools responsibly, ensuring they … Continue reading Navigating the Intersection of AI and Healthcare: Compliance, Ethics, and Security →

Join us for a comprehensive training that will equip health center staff to provide exceptional customer service to patients. The training will focus on the components of excellent customer service including the health center culture, the patient experience and how to provide customer service when working with patients that engage in challenging behaviors. Attendees will … Continue reading Customer Service for Community Health Center Professionals →

In this session, we'll dive into specific AI tools that you might already be using in your daily work. We'll cover the key points to think about when using any type of generative AI tool in healthcare and show you how these points directly relate to the tools you're familiar with. This will help you … Continue reading Smart Use of AI Tools in Healthcare: Safety and Application Insights →

Designed by Expert Effect for CCALAC, the Facilitation and Presentation Skills Workshop helps professionals increase their confidence. The curriculum supports developing and delivering engaging presentations for use within organizations, conferences, and during meetings.  Breakout activities reinforce concepts and increase collaborative learning opportunities.  By the end of the training attendees will be able to:  Identify 10 … Continue reading Facilitation and Presentation Skills® →

Your personal information is continuously harvested and analyzed by countless data brokers eager to sell to the highest bidder. From your name to your online activities, to your employment details and even your real-time location — all are on the market for anyone interested.  Join us for this webinar with Roger A. Grimes, Data-Driven Security … Continue reading All the Ways the Internet is Surveilling You →