New initiatives such as Trauma-Informed Care (TIC) and Diversity, Equity, Inclusion, and Belonging (DEIB) can sometimes seem like one more thing to do on top of already full schedules. But what if both are less about one more thing to do and more about HOW we are doing WHAT we are already doing? And how … Continue reading Supporting Quality Care and Staff Wellness Through Trauma-Informed Care and Diversity, Equity, Inclusion & Belonging →

Dr. Karen Hill, PhD, ANP, of Health Management Associates will facilitate a 90-minute webinar that will provide an overview of how to create a patient-centered care plan aligned with meeting Enhanced Care Management (ECM) requirements. Participants will have care plan examples for each ECM population of focus and participate in interactive breakout sessions learning how … Continue reading Fundamentals of Creating a Care Plan →

To effectively address social risk factors in healthcare, health centers can implement comprehensive assessment tools like PRAPARE® to identify and mitigate these risks. Understanding and applying risk stratification is crucial for advancing population health, as it enables tailored interventions at the patient, health center, and community levels. By analyzing social drivers of health (SDOH), healthcare … Continue reading SDOH Scoring and Risk Stratification: Best Practices and Examples from CHCs →

Suzzane Daub, LCSW of Health Management Associates will facilitate a 90-minute webinar focused on how to use motivational interviewing (MI) and trauma-informed care to increase patient engagement and adherence to … Continue reading Patient Adherence to Care Plan Goals and Effective Care Coordination Approaches After Care Plan Visit →

Exit interviews play a crucial role in understanding the reasons behind employee departures, providing organizations with valuable insights into their workplace culture, management practices, and potential areas for improvement. By … Continue reading Mastering Exit Interviews →

This virtual course will provide foundational knowledge and skills necessary to understand and function within the National Incident Management System (NIMS) with the application of the Healthcare Incident Command System … Continue reading HICS – Incident Command System for Clinics →

HRSA Uniform Data System (UDS) submission requirements, processes and expectations are common knowledge across health centers and look-alikes. HRSA Health Center Program awardees and look-alikes are required to report a … Continue reading UDS+ Patient-Level Data Submission: Lessons Learned →

This course will help attendees understand the critical role personal and social identities play in our daily and professional lives. Recognizing historical policies and practices that disenfranchise Black, Indigenous and … Continue reading Navigating Identity Salience, Power, Privilege & Inequities →

Staff and patient safety and wellness are at the heart of preparing for emergencies. This includes anticipating and responding to their behavioral health needs. During this session, participants will review … Continue reading Building Behavioral Health into Emergency Response Plans →

Recognizing and addressing biases is essential for creating inclusive environments in our daily and professional lives. Understanding the impact of microaggressions and learning strategies to manage them helps us foster … Continue reading Antibias Management and Microaggressions →

Now more than ever, healthcare employers must plan to ensure workforce satisfaction and gain a competitive edge. Learn how to be an “employer of choice” by creating competitive pay grades … Continue reading Equitable Compensation and Benefits for the Community Health Center Workforce →

Until now, health care organizations’ efforts to retain professionals focused on increasing compensation, offering richer benefits, and then implementing one-size-fits-all programs. Driven by employee engagement and exit surveys, organizations addressed … Continue reading Retaining Community Health Center Professionals →

Learn how to craft persuasive messages that deeply connect with your audience, whether you're communicating with clinicians, executives, or fellow IT specialists. Discover practical strategies for structuring your communication, leveraging persuasive language, and addressing the unique needs and challenges of your industry. Elevate your communication skills and leave with the tools to create documents that … Continue reading HIT Lunch & Learn Series: Strategic Communication for IT Professionals: Crafting Persuasive Messages →

Community health center leaders set the tone for planning and culture. This session will present a proven strategic planning methodology that has been utilized in multiple health centers throughout the country. The methodology supports C-Suite members in establishing the tools to create equitable and data-driven strategic plans that help fulfill their mission and goals. As a … Continue reading Strategic Planning Training for Community Health Centers →