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Community Clinic Association of Los Angeles County

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Supporting Quality Care and Staff Wellness Through Trauma-Informed Care and Diversity, Equity, Inclusion & Belonging

June 11 @ 10:00 am - 12:00 pm


New initiatives such as Trauma-Informed Care (TIC) and Diversity, Equity, Inclusion, and Belonging (DEIB) can sometimes seem like one more thing to do on top of already full schedules. But what if both are less about one more thing to do and more about HOW we are doing WHAT we are already doing? And how can these complementary approaches work together to support internal organizational culture and, ultimately, patient care? In this interactive discussion facilitated by Origins Training & Consulting, hear from CommuniCare+OLE about their experience implementing TIC and DEIB throughout their community health center to support their goals of quality patient outcomes and staff wellness.

By attending this training, attendees will be able to:

  • Define Trauma-Informed Care (TIC) and Diversity, Equity, Inclusion, and Belonging (DEIB);
  • Learn about CommuniCare+OLE’s process of integrating these two initiatives;
  • Explore the role of these approaches in internal culture to support staff wellness and patient care;
  • Identify practical tips for applying TIC and DEIB initiatives into your setting.

Presented by Andi Fetzner, PsyD, Co-Founder and Lori Chelius, MBA/MPH, Co-Founder, Origins Training & Consulting.

Featuring guest speakers from CommuniCare + OLE Health. 


CCALAC Member and Affiliate Cost: $25

Non-member Cost: $50

Register Now!


Instructor Biographies

Andi Fetzner, PsyD, Co-Founder, Origins Training & Consulting

Andi lives by the mantra, “you don’t have to be a therapist to be therapeutic.”

Working in social service for 15 years prior to founding Origins with Lori, Andi frequently was frustrated with the lack of coordination between clients and the various systems serving them. It seemed that the focus was on symptoms and not the underlying cause of the problems. When she learned about the ACEs framework and trauma-informed approach, a lightbulb went off. This was how she could support people through the process of resolving those pain points in helping support clients and their families heal.

She then shifted her focus and began training across sectors to amplify this approach to care. She draws from her personal experience and her professional education to encourage empowerment and equity. Andi has served a variety of populations including children with special needs, at-hope youth, adults with special vocational training needs, and youth and families. Since moving to California in 2016, she has served both youth in schools all over LA County as well as victims of the Malibu fires. She currently lives her mission through her work at Origins Training where she supports the integration of a trauma-informed approach with people and organizations and at Integrative Counseling where she provides 1:1 trauma-informed therapy through telehealth in Arizona.

Outside of her work, Andi spends her time doing yoga, enjoying good food, and mountaineering.

Lori Chelius, MBA/MPH, Co-Founder, Origins Training & Consulting

Lori is driven by a desire to create sustainable change.

Prior to founding Origins with Andi, she spent 15 years pursuing this desire in a number of roles in healthcare and public health, including strategic planning, business development, project management, market research, and needs assessment. During that time, Lori saw opportunity after opportunity to address issues upstream and understand the root causes, not just the symptoms. When Lori met Andi, a fellow champion of a trauma-informed approach, she realized they could team up to help organizations build strong foundations based on solid values, build resilience, and provide even better care for the people they serve. And so, Origins was born.

Lori has a BA in psychology (with a concentration in neuroscience) from Williams College and an MBA and MPH from UC Berkeley. She lives in California with her wife, three kids, their dog (Benjie) and their two cats (Fred and George). She also coaches youth soccer (and still attempts to play it).

Guest Speaker Biographies:

Desirae Spignor, LCSW
Desirae is a Licensed Clinical Social Worker. Her therapeutic approach is eclectic, integrating her education and lived experience into practice. She identifies trauma (historical, environmental, interpersonal, etc.) as the root cause of most behavioral health and even some medical issues. Working on ways to alleviate the impacts of trauma(s) on overall wellness. With this in mind, her work as a Behavioral Health Specialist focused on learning/unlearning about trauma and how it impacts us.
Desirae’s greatest passion is creating safe spaces in which those impacted by systems and systemic oppressions can heal. She strives to empower individuals, families and communities to find holistic wellness and strengthen relationships so they can be at peace, feel whole and be safe.

W. Suzanne Eidson-Ton, MD, MS
Dr. Eidson-Ton serves as Chief Medical Officer for CommuniCare+OLE. She brings more than 20 years of experience in medical leadership to the role. Prior to joining CommuniCare+OLE in Yolo County, Suzanne served as faculty in the UC Davis Health Departments of Family and Community Medicine and OB/GYN. As faculty, she served in various leadership roles, including being director for the Rural PRIME program (a pipeline program for medical students from rural communities) and director of the UC Davis Family Medicine Residency Network. She continues to maintain a 20% faculty appointment at UC Davis Health, where she provides inpatient maternity and newborn care and acts as liaison for many pipeline efforts with the School of Medicine, School of Nursing and Department of Family and Community Medicine. She and her husband are empty nesters, as their second child left for college this year.

Erika Roshanravan, MD
Erika Roshanravan, MD FAAFP, is a family physician and has been working at CommuniCare+OLE for the past 5.5 years. She serves as Medical Director at the CommuniCare+OLE’s Davis Community Clinic site and as CommuniCare+OLE’s Lead Physician for Wellbeing and Trauma-Informed, Resilience-Oriented Care. She completed medical school at the University of Bern in Switzerland and residency as well as an additional year as chief resident/ Acting Instructor at the University of Washington in Seattle WA. Committed to spending her career serving the most vulnerable, she spent her first six years in practice at a community health center in Everett WA doing full-spectrum family medicine including obstetrics before moving to California and joining CommuniCare in 2018. Dr. Roshanravan completed the AAFP Leading Physician Wellbeing training program in 2022 and the Train New Trainers in Primary Care Psychiatry fellowship at UC Davis/UC Irvine in 2019. Her passion is in advocacy to address “all layers of the problem onion” (from the clinic site to the organizational level and communities, to the healthcare system and society at large) in order to build a more equitable, trauma-informed, wellbeing-inducing healthcare system for all. As such, in addition to her roles within her workplace, she serves on the board of directors for the California Academy of Family Physicians (CAFP) and the Sacramento Valley Chapter of the CAFP, serves as vice chair of CAFP’s Legislative Affairs Committee and is a faculty member of the CAFP’s Family Medicine Initiative on Trauma-Informed Care (FIT). She also represents CommuniCare+OLE on the Yolo County Health Council and in the Yolo County Trauma-Informed Network Of Care. Dr. Roshanravan enjoys spending time with her three elementary-aged children, her husband, and their dog. She loves bicycling to work, the outdoors, traveling, and all the arts.

This course is generously sponsored by Cedars-Sinai.


June 11
10:00 am - 12:00 pm
Event Category: