Changing culture includes creating environments for open dialogue, exploring diverse perspectives, and promoting inclusivity and respect. This training will familiarize community health center (CHC) professionals with foundational Justice, Equity, Diversity, … Continue reading Fostering Brave, Inclusive, and Accountable Spaces →

New initiatives such as Trauma-Informed Care (TIC) and Diversity, Equity, Inclusion, and Belonging (DEIB) can sometimes seem like one more thing to do on top of already full schedules. But … Continue reading Supporting Quality Care and Staff Wellness Through Trauma-Informed Care and Diversity, Equity, Inclusion & Belonging →

Dr. Karen Hill, PhD, ANP, of Health Management Associates will facilitate a 90-minute webinar that will provide an overview of how to create a patient-centered care plan aligned with meeting … Continue reading Fundamentals of Creating a Care Plan →

To effectively address social risk factors in healthcare, health centers can implement comprehensive assessment tools like PRAPARE® to identify and mitigate these risks. Understanding and applying risk stratification is crucial … Continue reading SDOH Scoring and Risk Stratification: Best Practices and Examples from CHCs →

Suzzane Daub, LCSW of Health Management Associates will facilitate a 90-minute webinar focused on how to use motivational interviewing (MI) and trauma-informed care to increase patient engagement and adherence to … Continue reading Patient Adherence to Care Plan Goals and Effective Care Coordination Approaches After Care Plan Visit →

Exit interviews play a crucial role in understanding the reasons behind employee departures, providing organizations with valuable insights into their workplace culture, management practices, and potential areas for improvement. By … Continue reading Mastering Exit Interviews →

This virtual course will provide foundational knowledge and skills necessary to understand and function within the National Incident Management System (NIMS) with the application of the Healthcare Incident Command System … Continue reading HICS – Incident Command System for Clinics →

HRSA Uniform Data System (UDS) submission requirements, processes and expectations are common knowledge across health centers and look-alikes. HRSA Health Center Program awardees and look-alikes are required to report a … Continue reading UDS+ Patient-Level Data Submission: Lessons Learned →

This course will help attendees understand the critical role personal and social identities play in our daily and professional lives. Recognizing historical policies and practices that disenfranchise Black, Indigenous and … Continue reading Navigating Identity Salience, Power, Privilege & Inequities →

Staff and patient safety and wellness are at the heart of preparing for emergencies. This includes anticipating and responding to their behavioral health needs. During this session, participants will review … Continue reading Building Behavioral Health into Emergency Response Plans →

Recognizing and addressing biases is essential for creating inclusive environments in our daily and professional lives. Understanding the impact of microaggressions and learning strategies to manage them helps us foster … Continue reading Antibias Management and Microaggressions →

Now more than ever, healthcare employers must prepare and plan to ensure workforce satisfaction and gain a competitive edge. Learn how to be an "employer of choice" by creating competitive … Continue reading Equitable Compensation and Benefits for the Community Health Center Workforce →

Until now, health care organizations’ efforts to retain professionals focused on increasing compensation, offering richer benefits, and then implementing one-size-fits-all programs. Driven by employee engagement and exit surveys, organizations addressed … Continue reading Retaining Community Health Center Professionals – RSVP →

Learn how to craft persuasive messages that deeply connect with your audience, whether you're communicating with clinicians, executives, or fellow IT specialists. Discover practical strategies for structuring your communication, leveraging … Continue reading HIT Lunch & Learn Series: Strategic Communication for IT Professionals: Crafting Persuasive Messages →