BenefitsCal helps consumers apply for and manage the benefits with CalFresh, Medi-Cal, County Medical Services Program (CMSP), CalWORKs, General Assistance/Relief (GA/GR), and the Cash Assistance Program for Immigrants (CAPI). In 2022, Los Angeles County transitioned to BenefitsCal – which replaced the previous website (Your Benefits Now).
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Resources for CBOs
BenefitsCal allows for CBO assisters to access their own CBO portal within the BenefitsCal system. CBO accounts in BenefitsCal will be set up with a “manager” role. This CBO Manager Account will be able to create assister accounts/logins for other people in their organization. They can also track and manage applications developed by the assister accounts that they create. Check this webpage for regular updates to the resources highlighted below. Access the latest BenefitsCal & CalSAWS Advocates newsletter HERE.
- BenefitsCal Quick Reference Guides – Full Library
- Quick Reference Guide – CBO Account Access
- Quick Reference Guide – CBO Portal
- Quick Reference Guide – CBO Referral Campaign
- Quick Reference Guide – Link to Case
- BenefitsCal YouTube Channel
- BenefitsCal Tips from Western Center on Law and Poverty (March 2022)
- BenefitsCal FAQs for Assisters and CBOs – CalSAWS Advocates regularly updates
- BenefitsCal FAQs for CBOs: Integrated Release of Information – CalSAWS Advocates regularly updates
- Ask CalSAWS – The “Ask CalSAWS” webpage allows for CBOs to request support in troubleshooting account issues with a CalSAWS representative.
- CalSAWS Advocates Listserv: Subscribe HERE to receive regular updates related to BenefitsCal in LA County.
Resources for Consumers
- BenefitsCal Consumer FAQs (updated regularly)
- BenefitsCal Document Verification Instructions (updated regularly)
UPDATE (5/10/24): Case Linking and Two-Step Verification
- Case Linking and Two-Step Verification: As of April 25, case linking has been restored for BenefitsCal.
- If a user receives a passcode and they were not logging in to BenefitsCal, they must go to BenefitsCal and change their password. Click here to access a quick guide on two-step verification.Multi Two-step verification is mandated for all BenefitsCal account logins for both customers and CBOs.
- BenefitsCal Security Update slide deck – March 2024
- BenefitsCal Case Link Two-Step Verification slide deck – April 2024
BenefitsCal Release of Information (ROI)
- BenefitsCal ROI Demo Video (downloaded from SharePoint)
- BenefitsCal ROI Flow Chart (updated regularly)
- Applicant/Recipient Authorization for Release of Information to CBO in BenefitsCal Form (ABCDM 299) – access the form in English here.
- ABCDM 229 is available in Spanish, Armenian, Russian, and Vietnamese here. (Additional threshold language translations pending.)