Customer Service Training in Community Health Centers
CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United StatesJoin us for a comprehensive training that will equip clinic staff to provide exceptional customer service to patients. The training will focus on the components of excellent customer service including the clinic culture, the patient experience and how to provide customer service when working with patients that engage in challenging behaviors. Attendees will learn how … Continue reading Customer Service Training in Community Health Centers
Outreach, Enrollment and Retention Peer Network
CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United StatesTo RSVP for this meeting, click HERE. Visit the Outreach, Enrollment and Retention Peer Network Page for more information.
Behavioral Health Roundtable
WebinarVisit the Behavioral Health Roundtable page for more information.
Human Resources Roundtable
CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United StatesVisit the Human Resources Roundtable page for more information.
Billing Professionals Roundtable
zoomVisit the Billing Professionals Roundtable page for more information.
Board Meeting
WebinarTransitioning from Peer to Supervisor Training
CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United StatesThis highly impactful course is designed specifically for those embarking on the challenging journey of transitioning from peer to a supervisor. The comprehensive program equips participants with the essential skills … Continue reading Transitioning from Peer to Supervisor Training
Essential Cybersecurity Strategies for Health Center Leaders
CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United StatesJoin us for an executive-level training tailored for PHC leaders to learn about the threats, trends, and regulations affecting the cybersecurity and risk posture of your organization. Empower your leaders … Continue reading Essential Cybersecurity Strategies for Health Center Leaders
Facilitation and Presentation Skills®
CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United StatesDesigned by Expert Effect for CCALAC, the Facilitation and Presentation Skills Workshop helps professionals increase their confidence. The curriculum supports developing and delivering engaging presentations for use within organizations, conferences, … Continue reading Facilitation and Presentation Skills®
Quality Improvement Roundtable
WebinarVisit the Quality Improvement Roundtable (QI) page for more information.
LA County Street Medicine Coordination Workgroup Meeting
CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United StatesFacts & Misconceptions of the Employee Retention Credit for Community Health Centers
WebinarHealthcare providers experienced some of the greatest impacts during the COVID-19 pandemic, but many have yet to realize the full potential of the Employee Retention Credit (ERC), a cash credit … Continue reading Facts & Misconceptions of the Employee Retention Credit for Community Health Centers
JEDI Roundtable Kickoff Meeting
CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United StatesRegister here for participating. Thank you!
Relias User Group
WebinarThe CCALAC Relias User Group meets on the second Friday of the month from 9:00am-10:00am. An additional 30 minutes is allocated for any technical assistance from 10:00am-10:30am and is optional. … Continue reading Relias User Group
Health Education Roundtable
WebinarVisit the Health Education Roundtable page for more information.
Policy Advisory Group (PAG)
Visit the Policy Advisory Group page for more information.
Clinical Advisory Group (CAG)
WebinarVisit the Clinical Advisory Group page for more information.
CalAIM Workgroup
WebinarTo RSVP for this meeting, click HERE. Visit the CalAIM Workgroup Page for more information.
Nursing and Clinical Support Roundtable
WebinarVisit the Nursing and Clinical Support Roundtable page for more information.
Cognitive Health Assessment Training: Assessing and Addressing Dementia in Primary Care
WebinarThe Cognitive Health Assessment training empowers primary care providers and their teams to use a validated cognitive and functional screening tool, identify a patient’s support person, and develop a care … Continue reading Cognitive Health Assessment Training: Assessing and Addressing Dementia in Primary Care
JEDI Roundtable
zoomMember Meeting
WebinarCyber Resilience: A Health Center’s Defense against Phishing and Social Engineering
WebinarIn the digital age, where attackers are increasingly targeting healthcare organizations of all sizes, the threat of phishing attacks and social engineering scams looms larger than ever. Phishing and social … Continue reading Cyber Resilience: A Health Center’s Defense against Phishing and Social Engineering