Community Clinic Association of Los Angeles County

Transform the way your organization approaches training with our engaging lunch and learn session on sustainable training practices. Designed for training professionals and leaders with limited resources, this session will … Continue reading HIT Lunch & Learn Series: Best Practices for Sustainable Training – Nurturing Long-Term Success →

Health center outreach and enrollment staff are invited to join their peers for an in-service session led by Maternal Child Health Access’ expert training team. This session is intended for experienced enrollers and will provide an overview of the following:   Medi-Cal Program Eligibility (MAGI and Non-MAGI) & Annual Redeterminations   Covered California Open Enrollment & Program … Continue reading Enrollment Refresher Training →

This course will provide foundational knowledge and skills necessary to understand and function within the National Incident Management System (NIMS) with the application of the Healthcare Incident Command System (HICS). Incorporation of the Incident Command System (ICS)/Healthcare Incident Command System (HICS) into the clinic enables cross-sector collaboration and support, including emergency resource requests and effective … Continue reading HICS – Incident Command System for Clinics →

Join us for a comprehensive training that will equip health center staff to provide exceptional customer service to patients. The training will focus on the components of excellent customer service including the health center culture, the patient experience and how to provide customer service when working with patients that engage in challenging behaviors. Attendees will … Continue reading Customer Service for Community Health Center Professionals →