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Community Clinic Association of Los Angeles County

Motivational Interviewing (MI)

CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United States

Motivational Interviewing (MI) is a collaborative, person-centered communication style. MI skills were derived from clinical practitioners who demonstrated the importance of genuineness, rapport building, accurate empathy, understanding and acceptance of differing viewpoints with the purpose of identifying priorities and setting goals in pursuit of behavioral change. In accordance with the core values of counseling, MI … Continue reading Motivational Interviewing (MI)

$150

Practicing Non-Violent Communication

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Conversations about bias and discrimination can easily turn contentious and close opportunities for change when confronted in a way that provokes a fight or flight response (through fear, shame, or guilt). Non-violent communication recognizes that people are more open to new ideas and perspectives when they are rooted in building trust, empathy, safety, and appreciation. … Continue reading Practicing Non-Violent Communication

Free

Day at the Capitol

California State Capitol 1315 10th St, Sacramento, CA, United States

CPCA’s 2024 Day at the Capitol (DAC) will be an in-person event on April 16 in Sacramento. CCALAC will schedule and coordinate meetings with the Los Angeles County state delegation. There … Continue reading Day at the Capitol

Customer Service Training for Community Health Centers

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Join us for a comprehensive training that will equip clinic staff to provide exceptional customer service to patients. The training will focus on the components of excellent customer service including the clinic culture, the patient experience and how to provide customer service when working with patients that present challenging behaviors. Attendees will learn how to … Continue reading Customer Service Training for Community Health Centers

$100
Recurring

Core Competencies for Community Health Center Managers & Supervisors Training

Webinar

This intensive and highly interactive 5-week virtual training enables Community Health Center managers and supervisors to gain crucial skills needed to successfully lead and manage employees in today’s challenging and fast-changing health center environment. Participants Gain and Strengthen Skills to: Develop and retain engaged, productive and satisfied teams. Utilize Behavioral Interviewing to hire the right … Continue reading Core Competencies for Community Health Center Managers & Supervisors Training

Free
Recurring

Core Competencies for Community Health Center Managers & Supervisors Training

Webinar

This intensive and highly interactive 5-week virtual training enables Community Health Center managers and supervisors to gain crucial skills needed to successfully lead and manage employees in today’s challenging and fast-changing health center environment. Participants Gain and Strengthen Skills to: Develop and retain engaged, productive and satisfied teams. Utilize Behavioral Interviewing to hire the right … Continue reading Core Competencies for Community Health Center Managers & Supervisors Training

Free

Recurring

Healthcare Disaster Management Training

LA General Medical Center 1200 North State Street, Rm 1350, Los Angeles, CA, United States

Does your healthcare facility need training on surge capacity management for natural hazards and chemical, biological, radiological, nuclear and explosives (CBRNE) incidents? Join us for Healthcare Disaster Management Training, an in-depth two-day session that is a product of the Los Angeles County Department of Health Services Emergency Medical Services Agency’s Disaster Resource Center Program. This … Continue reading Healthcare Disaster Management Training

$100

JEDI Roundtable

CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United States

PRAPARE® Screening – Integration and Workflow Models

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Join the Social Drivers of Health (SDOH) team from the National Association of Community Health Centers to explore how utilizing SDOH screening tools such as PRAPARE® can improve patient health outcomes. The session will review various workflow models that can be used to implement the PRAPARE® screening tool to address SDOH. The conversation will include … Continue reading PRAPARE® Screening – Integration and Workflow Models

Free
Recurring

Relias User Group

Webinar

The CCALAC Relias User Group meets on the second Friday of the month from 9:00am-10:00am. An additional 30 minutes is allocated for any technical assistance from 10:00am-10:30am and is optional. Please visit the Relias – Learning Management System page for more information.