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Community Clinic Association of Los Angeles County

Recurring

Introduction to Community Health Centers: An Onboarding Resource for New CHC Staff

CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United States

The Onboarding Training is a 2-part training designed as a tool to support HR managers and supervisors introducing new and recently hired health center staff to general health center operations, including: the history and movement, funding streams, customer service, social drivers of health, compliance, and quality improvement. Training participants will leave the training with baseline … Continue reading Introduction to Community Health Centers: An Onboarding Resource for New CHC Staff

$25.00
Recurring

CalAIM Workgroup

Webinar

To RSVP for this meeting, click HERE. Visit the CalAIM Workgroup Page for more information.

Recurring

Annual eCW User Collaborative Training

CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United States

This training will cover tips and tricks for utilizing eCW’s clinical functionality. This will include areas such as using progress note functionality, document management, sending of orders and PRISMA. We will also introduce the new eCW version (v12) and upcoming reporting requirements (UDS+). This training will also include a review of eCWs eBO reporting platform … Continue reading Annual eCW User Collaborative Training

Free
Recurring

Annual eCW User Collaborative Training

CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United States

This training will cover tips and tricks for utilizing eCW’s clinical functionality. This will include areas such as using progress note functionality, document management, sending of orders and PRISMA. We will also introduce the new eCW version (v12) and upcoming reporting requirements (UDS+). This training will also include a review of eCWs eBO reporting platform … Continue reading Annual eCW User Collaborative Training

Free

Health Center PEP Findings with Capital Link

CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United States

Capital Link will present findings from the Cedars-Sinai supported 2018-2021 CCALAC Performance Evaluation Profile (PEP) for the Los Angeles region as well as its 57 individual FQHC members. Information will include trends in financial and operational performance, revenue/patients/FTE growth, productivity, and payer mix. We will also review newly tracked metrics in the PEP report such as patient … Continue reading Health Center PEP Findings with Capital Link

Free

Recurring

Relias User Group

Webinar

The CCALAC Relias User Group meets on the second Friday of the month from 9:00am-10:00am. An additional 30 minutes is allocated for any technical assistance from 10:00am-10:30am and is optional. Please visit the Relias – Learning Management System page for more information.

Non-Violent Crisis Intervention®

APLA Health 3741 S. La Brea Avenue, Los Angeles, CA, United States

The Non-Violent Crisis Intervention® (NCI) program is considered the worldwide standard for crisis prevention and intervention training. The course will teach clinic staff de-escalation techniques and intervention strategies for workplace violence prevention. The training will be held in-person on June 13 and 14 from 9:00am-5:00pm. The workshop includes independent self-paced content, lecture, and situation-based guided … Continue reading Non-Violent Crisis Intervention®

$175

Moving the Needle from Vaccine Hesitancy to Vaccine Confidence

CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United States

As we expand access to vaccines, we must educate patients with information to reduce their hesitancy. Accessibility is not enough to ensure uptake. This educational session provides an overview of differing types of resistance in both pediatric and adult populations and strategies to build patient motivation. By the end of the webinar, attendees will be … Continue reading Moving the Needle from Vaccine Hesitancy to Vaccine Confidence

Recurring

Operationalizing JEDI in Leadership Series

CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United States

This is a 3-part series titled, "Operationalizing JEDI in Leadership," presented by faculty from the Association of Clinicians for the Underserved. Session 1 - What Works: Exploring Best Practices in Advancing JEDI at Health Centers on June 2, 2023 from 9am - 10:30am Since their inception, health centers have rooted their work in social justice, … Continue reading Operationalizing JEDI in Leadership Series

$25

Revenue Cycle Management with Capital Link

CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United States

The revenue cycle comprises processes other than billing and collecting. The billing department is often the focus of the revenue cycle process; however, many functions occur before the claim reaches the billing department to bill and collect on claims effectively. Factors that affect the health center’s ability to receive revenue for services rendered are often … Continue reading Revenue Cycle Management with Capital Link

Free

Customer Service Training in Community Health Centers

CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United States

Join us for a comprehensive training that will equip clinic staff to provide exceptional customer service to patients. The training will focus on the components of excellent customer service including the clinic culture, the patient experience and how to provide customer service when working with patients that engage in challenging behaviors. Attendees will learn how … Continue reading Customer Service Training in Community Health Centers

$100

Human Resources Roundtable

CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United States

Visit the Human Resources Roundtable page for more information.