Training
HICS – Incident Command System for Clinics
CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United StatesThis course will provide foundational knowledge and skills necessary to understand and function within the National Incident Management System (NIMS) with the application of the Healthcare Incident Command System (HICS). … Continue reading HICS – Incident Command System for Clinics
Navigating the Intersection of AI and Healthcare: Compliance, Ethics, and Security
zoomJoin us for a 90-minute webinar that breaks down the promises, and the potential problems, for artificial intelligence in primary care settings. We’ll discuss important aspects such as safeguarding patient information, adhering to HIPAA rules, and navigating the ethical landscape of AI use. We’ll also address the challenges of integrating AI tools responsibly, ensuring they … Continue reading Navigating the Intersection of AI and Healthcare: Compliance, Ethics, and Security
Customer Service for Community Health Center Professionals
zoomJoin us for a comprehensive training that will equip health center staff to provide exceptional customer service to patients. The training will focus on the components of excellent customer service including the health center culture, the patient experience and how to provide customer service when working with patients that engage in challenging behaviors. Attendees will … Continue reading Customer Service for Community Health Center Professionals
Smart Use of AI Tools in Healthcare: Safety and Application Insights
zoomIn this session, we'll dive into specific AI tools that you might already be using in your daily work. We'll cover the key points to think about when using any … Continue reading Smart Use of AI Tools in Healthcare: Safety and Application Insights
Facilitation and Presentation Skills®
zoomDesigned by Expert Effect for CCALAC, the Facilitation and Presentation Skills Workshop helps professionals increase their confidence. The curriculum supports developing and delivering engaging presentations for use within organizations, conferences, … Continue reading Facilitation and Presentation Skills®