Until now, health care organizations’ efforts to retain professionals focused on increasing compensation, offering richer benefits, and then implementing one-size-fits-all programs. Driven by employee engagement and exit surveys, organizations addressed topics like recognition and communication with employee-of-the-month awards and town hall meetings, following traditional thinking that these tactics would improve retention. Research, however, indicates that they … Continue reading Retaining Community Health Center Professionals →

Unlock the power of effective communication in preceptorship with our comprehensive training session designed for healthcare professionals, educators, and mentors. This engaging and interactive workshop will provide you with essential skills and strategies to enhance your role as a preceptor, fostering a positive and productive learning environment for your learners.  What You Will Learn:  The … Continue reading Enhancing Preceptorships: Effective Communication Skills →

Learn how to craft persuasive messages that deeply connect with your audience, whether you're communicating with clinicians, executives, or fellow IT specialists. Discover practical strategies for structuring your communication, leveraging persuasive language, and addressing the unique needs and challenges of your industry. Elevate your communication skills and leave with the tools to create documents that … Continue reading HIT Lunch & Learn Series: Strategic Communication for IT Professionals: Crafting Persuasive Messages →

Transform the way your organization approaches training with our engaging lunch and learn session on sustainable training practices. Designed for training professionals and leaders with limited resources, this session will equip you with practical strategies to develop and maintain training programs that stand the test of time.  Discover how to maximize your existing resources by … Continue reading HIT Lunch & Learn Series: Best Practices for Sustainable Training – Nurturing Long-Term Success →

Health center outreach and enrollment staff are invited to join their peers for an in-service session led by Maternal Child Health Access’ expert training team. This session is intended for experienced enrollers and will provide an overview of the following:   Medi-Cal Program Eligibility (MAGI and Non-MAGI) & Annual Redeterminations   Covered California Open Enrollment & Program … Continue reading Enrollment Refresher Training →

This course will provide foundational knowledge and skills necessary to understand and function within the National Incident Management System (NIMS) with the application of the Healthcare Incident Command System (HICS). Incorporation of the Incident Command System (ICS)/Healthcare Incident Command System (HICS) into the clinic enables cross-sector collaboration and support, including emergency resource requests and effective … Continue reading HICS – Incident Command System for Clinics →

Join us for a 90-minute webinar that breaks down the promises, and the potential problems, for artificial intelligence in primary care settings. We’ll discuss important aspects such as safeguarding patient information, adhering to HIPAA rules, and navigating the ethical landscape of AI use. We’ll also address the challenges of integrating AI tools responsibly, ensuring they … Continue reading Navigating the Intersection of AI and Healthcare: Compliance, Ethics, and Security →

Join us for a comprehensive training that will equip health center staff to provide exceptional customer service to patients. The training will focus on the components of excellent customer service including the health center culture, the patient experience and how to provide customer service when working with patients that engage in challenging behaviors. Attendees will … Continue reading Customer Service for Community Health Center Professionals →

In this session, we'll dive into specific AI tools that you might already be using in your daily work. We'll cover the key points to think about when using any type of generative AI tool in healthcare and show you how these points directly relate to the tools you're familiar with. This will help you … Continue reading Smart Use of AI Tools in Healthcare: Safety and Application Insights →

Community health centers serve people with intellectual and developmental disabilities (IDD) and their families on a daily basis. However, many providers and clinical staff feel uncomfortable assessing and addressing their … Continue reading Caring for People with Intellectual and Developmental Disabilities →

Health center outreach and enrollment staff are invited to join their peers for an in-service session led by Maternal Child Health Access’ expert training team. This session is intended for experienced enrollers and will provide an overview of the following:   Medi-Cal Program Eligibility (MAGI and Non-MAGI) & Annual Redeterminations   Covered California Open Enrollment & Program … Continue reading Enrollment Refresher Training →

Designed by Expert Effect for CCALAC, the Facilitation and Presentation Skills Workshop helps professionals increase their confidence. The curriculum supports developing and delivering engaging presentations for use within organizations, conferences, and during meetings.  Breakout activities reinforce concepts and increase collaborative learning opportunities.  By the end of the training attendees will be able to:  Identify 10 … Continue reading Facilitation and Presentation Skills® →

Your personal information is continuously harvested and analyzed by countless data brokers eager to sell to the highest bidder. From your name to your online activities, to your employment details … Continue reading All the Ways the Internet is Surveilling You →