In this webinar, Online Business Systems (Online) will review best practices and guidelines for developing cybersecurity policy and procedures in alignment with HIPAA requirements, HICP 405(d), and OCR Audit Protocol considerations. Online will provide an overview of its policy and procedure library, how to use the library, and highlight key elements for participating health centers … Continue reading Cybersecurity Policies & Procedures Templates Training →

This course will provide foundational knowledge and skills necessary to understand and function within the National Incident Management System (NIMS) with the application of the Healthcare Incident Command System (HICS). … Continue reading HICS – Incident Command System for Clinics →

Join us for a presentation by Dr. Helen DuPlessis, Principle, Health Management Associates (HMA), on the landscape of health services for children and youth (C&Y) with low incomes in California. … Continue reading Implementing CalAIM with Children and Youth (C&Y) →

Motivational Interviewing (MI) is a collaborative, person-centered communication style. MI skills were derived from clinical practitioners who demonstrated the importance of genuineness, rapport building, accurate empathy, understanding and acceptance of … Continue reading Motivational Interviewing Training →

Join us for a comprehensive training that will equip clinic staff to provide exceptional customer service to patients. The training will focus on the components of excellent customer service including … Continue reading Customer Service Training in Community Health Centers →

This highly impactful course is designed specifically for those embarking on the challenging journey of transitioning from peer to a supervisor. The comprehensive program equips participants with the essential skills and knowledge to navigate this transition successfully. Through interactive discussions, real-world scenarios, and practical exercises, team members will develop a deep understanding of the dynamics … Continue reading Transitioning from Peer to Supervisor Training →

Join us for an executive-level training tailored for PHC leaders to learn about the threats, trends, and regulations affecting the cybersecurity and risk posture of your organization. Empower your leaders to have a better understanding of their role in relation to cybersecurity and equip them with the right level of information to inform strategic decisions … Continue reading Essential Cybersecurity Strategies for Health Center Leaders →

Designed by Expert Effect for CCALAC, the Facilitation and Presentation Skills Workshop helps professionals increase their confidence. The curriculum supports developing and delivering engaging presentations for use within organizations, conferences, and during meetings. Breakout activities reinforce concepts and increase collaborative learning opportunities. By the end of the training, attendees will be able to: Identify 10 presentation … Continue reading Facilitation and Presentation Skills® →

Healthcare providers experienced some of the greatest impacts during the COVID-19 pandemic, but many have yet to realize the full potential of the Employee Retention Credit (ERC), a cash credit from the IRS.   Join EZ-ERC’s tax and legal experts for an informative virtual discussion on the intricacies of the Employee Retention Credit. Discover the truth … Continue reading Facts & Misconceptions of the Employee Retention Credit for Community Health Centers →

The Cognitive Health Assessment training empowers primary care providers and their teams to use a validated cognitive and functional screening tool, identify a patient’s support person, and develop a care … Continue reading Cognitive Health Assessment Training: Assessing and Addressing Dementia in Primary Care →

In the digital age, where attackers are increasingly targeting healthcare organizations of all sizes, the threat of phishing attacks and social engineering scams looms larger than ever. Phishing and social … Continue reading Cyber Resilience: A Health Center’s Defense against Phishing and Social Engineering →

 HRSA Uniform Data System (UDS) submission requirements, processes and expectations are common knowledge across health centers and look-alikes. HRSA Health Center Program awardees and look-alikes are required to report a … Continue reading Health Center Strategies to Prepare for UDS+ Patient-Level Data Submission →

The Cybersecurity Toolkit Training aims to equip staff at community health centers with the necessary knowledge and skills to effectively navigate and utilize the tools and resources included within the … Continue reading Cybersecurity Toolkit Training →

The Non-Violent Crisis Intervention® (NCI) program is considered the worldwide standard for crisis prevention and intervention training. These two half-day virtual trainings (9am-12pm) and in-person training (9am-4:30pm) will teach clinic … Continue reading Non-Violent Crisis Intervention® →

The Human Trafficking Response Program at CommonSpirit Health® will share trainings created to educate health professionals about human trafficking and how to provide trauma-informed care and services to patients and … Continue reading Human Trafficking Education for Providers and Community Health Center Staff →

Community health center leaders set the tone for planning and culture. This session will present a proven strategic planning methodology that has been utilized in multiple health centers throughout the … Continue reading Strategic Planning Training for Community Health Centers →

Change is hard, but constant, and even more so in our current environment. For decades, organizations have strived to “get it right,” but the truth is, two thirds of change … Continue reading Change Management: Creating Equitable Community Health Centers →

Motivational Interviewing (MI) is a collaborative, person-centered communication style. MI skills were derived from clinical practitioners who demonstrated the importance of genuineness, rapport building, accurate empathy, understanding and acceptance of … Continue reading Motivational Interviewing (MI) →

Conversations about bias and discrimination can easily turn contentious and close opportunities for change when confronted in a way that provokes a fight or flight response (through fear, shame, or … Continue reading Practicing Non-Violent Communication →

Join us for a comprehensive training that will equip clinic staff to provide exceptional customer service to patients. The training will focus on the components of excellent customer service including … Continue reading Customer Service Training for Community Health Centers →

The Health Center Screening Practices webinar will discuss the importance of screening for cancer and review cancer screening guidelines and best practices. The webinar will include presentations from Los Angeles … Continue reading Community Health Center Cancer Screening Practices →