In this webinar, Online Business Systems (Online) will review best practices and guidelines for developing cybersecurity policy and procedures in alignment with HIPAA requirements, HICP 405(d), and OCR Audit Protocol … Continue reading Cybersecurity Policies & Procedures Templates Training →

This course will provide foundational knowledge and skills necessary to understand and function within the National Incident Management System (NIMS) with the application of the Healthcare Incident Command System (HICS). … Continue reading HICS – Incident Command System for Clinics →

Join us for a presentation by Dr. Helen DuPlessis, Principle, Health Management Associates (HMA), on the landscape of health services for children and youth (C&Y) with low incomes in California. … Continue reading Implementing CalAIM with Children and Youth (C&Y) →

Motivational Interviewing (MI) is a collaborative, person-centered communication style. MI skills were derived from clinical practitioners who demonstrated the importance of genuineness, rapport building, accurate empathy, understanding and acceptance of … Continue reading Motivational Interviewing Training →

Join us for a comprehensive training that will equip clinic staff to provide exceptional customer service to patients. The training will focus on the components of excellent customer service including … Continue reading Customer Service Training in Community Health Centers →

This highly impactful course is designed specifically for those embarking on the challenging journey of transitioning from peer to a supervisor. The comprehensive program equips participants with the essential skills … Continue reading Transitioning from Peer to Supervisor Training →

Join us for an executive-level training tailored for PHC leaders to learn about the threats, trends, and regulations affecting the cybersecurity and risk posture of your organization. Empower your leaders … Continue reading Essential Cybersecurity Strategies for Health Center Leaders →

Designed by Expert Effect for CCALAC, the Facilitation and Presentation Skills Workshop helps professionals increase their confidence. The curriculum supports developing and delivering engaging presentations for use within organizations, conferences, … Continue reading Facilitation and Presentation Skills® →

Healthcare providers experienced some of the greatest impacts during the COVID-19 pandemic, but many have yet to realize the full potential of the Employee Retention Credit (ERC), a cash credit … Continue reading Facts & Misconceptions of the Employee Retention Credit for Community Health Centers →

The Cognitive Health Assessment training empowers primary care providers and their teams to use a validated cognitive and functional screening tool, identify a patient’s support person, and develop a care … Continue reading Cognitive Health Assessment Training: Assessing and Addressing Dementia in Primary Care →

In the digital age, where attackers are increasingly targeting healthcare organizations of all sizes, the threat of phishing attacks and social engineering scams looms larger than ever. Phishing and social … Continue reading Cyber Resilience: A Health Center’s Defense against Phishing and Social Engineering →

 HRSA Uniform Data System (UDS) submission requirements, processes and expectations are common knowledge across health centers and look-alikes. HRSA Health Center Program awardees and look-alikes are required to report a … Continue reading Health Center Strategies to Prepare for UDS+ Patient-Level Data Submission →

The Cybersecurity Toolkit Training aims to equip staff at community health centers with the necessary knowledge and skills to effectively navigate and utilize the tools and resources included within the … Continue reading Cybersecurity Toolkit Training →

The Non-Violent Crisis Intervention® (NCI) program is considered the worldwide standard for crisis prevention and intervention training. These two half-day virtual trainings (9am-12pm) and in-person training (9am-4:30pm) will teach clinic … Continue reading Non-Violent Crisis Intervention® →

The Human Trafficking Response Program at CommonSpirit Health® will share trainings created to educate health professionals about human trafficking and how to provide trauma-informed care and services to patients and … Continue reading Human Trafficking Education for Providers and Community Health Center Staff →

Community health center leaders set the tone for planning and culture. This session will present a proven strategic planning methodology that has been utilized in multiple health centers throughout the … Continue reading Strategic Planning Training for Community Health Centers →

Change is hard, but constant, and even more so in our current environment. For decades, organizations have strived to “get it right,” but the truth is, two thirds of change … Continue reading Change Management: Creating Equitable Community Health Centers →

Motivational Interviewing (MI) is a collaborative, person-centered communication style. MI skills were derived from clinical practitioners who demonstrated the importance of genuineness, rapport building, accurate empathy, understanding and acceptance of … Continue reading Motivational Interviewing (MI) →

Conversations about bias and discrimination can easily turn contentious and close opportunities for change when confronted in a way that provokes a fight or flight response (through fear, shame, or … Continue reading Practicing Non-Violent Communication →

Join us for a comprehensive training that will equip clinic staff to provide exceptional customer service to patients. The training will focus on the components of excellent customer service including … Continue reading Customer Service Training for Community Health Centers →

The Health Center Screening Practices webinar will discuss the importance of screening for cancer and review cancer screening guidelines and best practices. The webinar will include presentations from Los Angeles … Continue reading Community Health Center Cancer Screening Practices →