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Community Clinic Association of Los Angeles County

On-Site Training Opportunities

CCALAC has a variety of trainings available to come on-site to your clinic.


 

Confronting the Effects of Trauma: Caring for Your Patients by Caring for Yourself

Those who work in community health and wellness encounter hardship, suffering and often trauma in their work. With the competing needs of complex patients, increasing caseloads, and demands on productivity, self-care for health center staff can get lost. This training will focus on supporting those who work in community health to better care for their patients by caring for themselves. By developing skills and strategies for self-care, individuals can greatly enhance their potential to work for change, serve their patients and decrease burnout. As a result of this training, participants will understand the definition of trauma, explore how encountering trauma can affect physical and mental well-being, and develop concrete strategies for coping with trauma exposure.

As a result of this training, participants will:

  • Understand the definition of trauma
  • Explore how encountering trauma can affect physical and mental well-being
  • Gain concrete strategies for coping with trauma exposure
  • Learn ways to share these strategies with others

Training time: 2-3 hours

Contact Kaleigh Cornelison, Training Coordinator, for prices and scheduling.

Non-Violent Crisis Intervention

The Non-Violent Crisis Intervention® program is considered the worldwide standard for crisis prevention and intervention training. This training will introduce clinic staff to strategies for workplace violence prevention.

As a result of this training, participants will:

  • Identify behavior that indicates an escalation toward aggressive and violent behavior.
  • Learn how to take appropriate measures to avoid, decelerate, and/or de-escalate crisis situations.
  • Assess the level of risk associated with crisis behavior and make appropriate decisions related to the management of such risks.
  • Use suitable and acceptable physical interventions to reduce or manage risk behavior.
  • Identify the impact of crisis events and describe post-crisis responses which can be used for personal and organizational support and learning.

Training time: 6 hours (can be split up over multiple sessions)

Contact Kaleigh Cornelison, Training Coordinator, for prices and scheduling.

Strategies for Effective Facilitation

We are often asked to step into roles where we are expected to facilitate meetings or discussions with a group of colleagues. Facilitation is not a skill that most people have the opportunity to learn in any formal way. This interactive training will support you in making your meetings and discussions more engaging, impactful and effective. You’ll walk away with concrete skills and strategies in effective facilitation that can be used in any context.

As a result of this training, participants will:

  • Learn impactful facilitation skills and tips
  • Discuss common challenges to engaging a group during meetings or discussions
  • Explore ways to avoid common facilitation pitfalls
  • Reflect on specific ways to apply these strategies to their work

Training time: 2 hours

Contact Kaleigh Cornelison, Training Coordinator, for prices and scheduling.

Multiple Intelligences for Teaching and Learning

Do you like to talk out ideas with other people? Do you prefer to receive information through visual representations? Do you get your best ideas when you’re out in nature? These a just a few examples of how your multiple intelligences affect the way you think, work and interact with other people. People have a unique blend of capabilities and skills, these are considered their multiple intelligences. Through this workshop learn about which intelligences you have an affinity towards and how it affects your work.

As a result of this training, participants will:

  • Gain an understanding of the concept of Multiple Intelligences
  • Determine which of the Multiple Intelligences they have an affinity for
  • Explore how their Multiple Intelligences affect their work life
  • Reflect on ways to harness the strengths of their Multiple Intelligences

Training time: 2 hours

Contact Kaleigh Cornelison, Training Coordinator, for prices and scheduling.

Effective Communication

Communication is one of the skills that can have the greatest impact on effective healthcare delivery and successful patient engagement. However, we often neglect to practice and refine our communication skills. This interactive workshop provide skills and strategies for improving team communication.

As a result of this training participants will:

  • Review common barriers to effective communication
  • Learn tips for communicating successfully with peers and leadership
  • Explore and practice a model for engaging with your teams in difficult conversations

Training time: 2-3 hours

Contact Kaleigh Cornelison, Training Coordinator, for prices and scheduling.

Exploring Conflict

Organizations often think of conflict as a negative, however if we approach conflict in the right way it can be an incredibly effective way to spark growth and learning. This training explores conflict through the lens of compassion, courage, and connection and provides participants with concrete models to approach conflict in their organization.

As a result of this training participants will:

  • Explore a model for addressing conflict in the workplace
  • Discuss challenges to productively working through conflict
  • Practice strategies for having difficult conversations, giving feedback, and building accountability
  • Connect with colleagues to create a more successful work environment

Training time: 2-3 hours

Contact Kaleigh Cornelison, Training Coordinator, for prices and scheduling.