Community Clinic Association of Los Angeles County

Conflict is unavoidable. Conflicts big and small can occur, in our personal or professional lives and for multiple reasons. Whatever the reasons, one thing is true and constant: knowing how to resolve conflicts before they escalate is crucial. This course will give a six-step process participants can use to modify and resolve conflicts of any … Continue reading De-escalation and Conflict Mastery →

Visit the Quality Improvement Roundtable (QI) page for more information.

Visit the Chief Operating Officer Roundtable page for more information.