Week of Events
Day at the Capitol
CPCA’s 2024 Day at the Capitol (DAC) will be an in-person event on April 16 in Sacramento. CCALAC will schedule and coordinate meetings with the Los Angeles County state delegation. There may be capacity limits on in-person meetings. To join the day-of events, including lunch and reception, participants must register with CPCA here. Materials and talking points … Continue reading Day at the Capitol
Customer Service Training for Community Health Centers
Customer Service Training for Community Health Centers
Join us for a comprehensive training that will equip clinic staff to provide exceptional customer service to patients. The training will focus on the components of excellent customer service including the clinic culture, the patient experience and how to provide customer service when working with patients that present challenging behaviors. Attendees will learn how to … Continue reading Customer Service Training for Community Health Centers