Calendar of Events
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Quality Improvement Roundtable
Quality Improvement Roundtable
Visit the Quality Improvement Roundtable (QI) page for more information.
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Practicing Non-Violent Communication
Practicing Non-Violent Communication
Conversations about bias and discrimination can easily turn contentious and close opportunities for change when confronted in a way that provokes a fight or flight response (through fear, shame, or guilt). Non-violent communication recognizes that people are more open to new ideas and perspectives when they are rooted in building trust, empathy, safety, and appreciation. … Continue reading Practicing Non-Violent Communication
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Relias User Group
Relias User Group
The CCALAC Relias User Group meets on the second Friday of the month from 9:00am-10:00am. An additional 30 minutes is allocated for any technical assistance from 10:00am-10:30am and is optional. Please visit the Relias – Learning Management System page for more information.
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Day at the Capitol
CPCA’s 2024 Day at the Capitol (DAC) will be an in-person event on April 16 in Sacramento. CCALAC will schedule and coordinate meetings with the Los Angeles County state delegation. There may be capacity limits on in-person meetings. To join the day-of events, including lunch and reception, participants must register with CPCA here. Materials and talking points … Continue reading Day at the Capitol
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Customer Service Training for Community Health Centers
Customer Service Training for Community Health Centers
Join us for a comprehensive training that will equip clinic staff to provide exceptional customer service to patients. The training will focus on the components of excellent customer service including the clinic culture, the patient experience and how to provide customer service when working with patients that present challenging behaviors. Attendees will learn how to … Continue reading Customer Service Training for Community Health Centers
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Core Competencies for Community Health Center Managers & Supervisors Training
Core Competencies for Community Health Center Managers & Supervisors Training
This intensive and highly interactive 5-week virtual training enables Community Health Center managers and supervisors to gain crucial skills needed to successfully lead and manage employees in today’s challenging and fast-changing health center environment. Participants Gain and Strengthen Skills to: Develop and retain engaged, productive and satisfied teams. Utilize Behavioral Interviewing to hire the right … Continue reading Core Competencies for Community Health Center Managers & Supervisors Training
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Core Competencies for Community Health Center Managers & Supervisors Training
Core Competencies for Community Health Center Managers & Supervisors Training
This intensive and highly interactive 5-week virtual training enables Community Health Center managers and supervisors to gain crucial skills needed to successfully lead and manage employees in today’s challenging and fast-changing health center environment. Participants Gain and Strengthen Skills to: Develop and retain engaged, productive and satisfied teams. Utilize Behavioral Interviewing to hire the right … Continue reading Core Competencies for Community Health Center Managers & Supervisors Training
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Community Health Center Cancer Screening Practices
Community Health Center Cancer Screening Practices
The Health Center Screening Practices webinar will discuss the importance of screening for cancer and review cancer screening guidelines and best practices. The webinar will include presentations from Los Angeles County health centers, including South Central Family Health Center and Chinatown Service Center on screening practices and workflows at their respective centers. Resources from the … Continue reading Community Health Center Cancer Screening Practices
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