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Community Clinic Association of Los Angeles County

Customer Service Training in Community Health Centers

CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United States

Join us for a comprehensive training that will equip clinic staff to provide exceptional customer service to patients. The training will focus on the components of excellent customer service including the clinic culture, the patient experience and how to provide customer service when working with patients that engage in challenging behaviors. Attendees will learn how … Continue reading Customer Service Training in Community Health Centers

$100
Recurring

Human Resources Roundtable

CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United States

Visit the Human Resources Roundtable page for more information.

Transitioning from Peer to Supervisor Training

CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United States

This highly impactful course is designed specifically for those embarking on the challenging journey of transitioning from peer to a supervisor. The comprehensive program equips participants with the essential skills and knowledge to navigate this transition successfully. Through interactive discussions, real-world scenarios, and practical exercises, team members will develop a deep understanding of the dynamics … Continue reading Transitioning from Peer to Supervisor Training

$125

Essential Cybersecurity Strategies for Health Center Leaders

CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United States

Join us for an executive-level training tailored for PHC leaders to learn about the threats, trends, and regulations affecting the cybersecurity and risk posture of your organization. Empower your leaders to have a better understanding of their role in relation to cybersecurity and equip them with the right level of information to inform strategic decisions … Continue reading Essential Cybersecurity Strategies for Health Center Leaders

Free

Facilitation and Presentation Skills®

CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United States

Designed by Expert Effect for CCALAC, the Facilitation and Presentation Skills Workshop helps professionals increase their confidence. The curriculum supports developing and delivering engaging presentations for use within organizations, conferences, and during meetings. Breakout activities reinforce concepts and increase collaborative learning opportunities. By the end of the training, attendees will be able to: Identify 10 presentation … Continue reading Facilitation and Presentation Skills®

$40

Facts & Misconceptions of the Employee Retention Credit for Community Health Centers

Webinar

Healthcare providers experienced some of the greatest impacts during the COVID-19 pandemic, but many have yet to realize the full potential of the Employee Retention Credit (ERC), a cash credit from the IRS.   Join EZ-ERC’s tax and legal experts for an informative virtual discussion on the intricacies of the Employee Retention Credit. Discover the truth … Continue reading Facts & Misconceptions of the Employee Retention Credit for Community Health Centers

Free

JEDI Roundtable Kickoff Meeting

CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United States

Register here for participating.  Thank you!

Recurring

Relias User Group

Webinar

The CCALAC Relias User Group meets on the second Friday of the month from 9:00am-10:00am. An additional 30 minutes is allocated for any technical assistance from 10:00am-10:30am and is optional. Please visit the Relias – Learning Management System page for more information.

Recurring

CalAIM Workgroup

Webinar

To RSVP for this meeting, click HERE. Visit the CalAIM Workgroup Page for more information.

Cognitive Health Assessment Training: Assessing and Addressing Dementia in Primary Care

Webinar

The Cognitive Health Assessment training empowers primary care providers and their teams to use a validated cognitive and functional screening tool, identify a patient’s support person, and develop a care plan. The Cognitive Health Assessment (CHA) is a 5 - 10-minute dementia screening approach intended for patients 65 and older. The assessment is validated in … Continue reading Cognitive Health Assessment Training: Assessing and Addressing Dementia in Primary Care

Free

Cyber Resilience: A Health Center’s Defense against Phishing and Social Engineering

Webinar

In the digital age, where attackers are increasingly targeting healthcare organizations of all sizes, the threat of phishing attacks and social engineering scams looms larger than ever. Phishing and social engineering represent the most common vectors of attack and entry points for ransomware and other malicious software. This one-hour webinar is designed to equip individuals … Continue reading Cyber Resilience: A Health Center’s Defense against Phishing and Social Engineering