Non-Violent Crisis Intervention®
WebinarThe Non-Violent Crisis Intervention® (NCI) program is considered the worldwide standard for crisis prevention and intervention training. This two half-day virtual training (9am-12pm) and in-person training (9am-3pm) will teach clinic staff de-escalation techniques and intervention strategies for workplace violence prevention. The workshop includes independent self-paced content, lecture, and situation-based guided practice with certified instructors. Now … Continue reading Non-Violent Crisis Intervention®
Policy Advisory Group (PAG)
Visit the Policy Advisory Group page for more information.
Clinical Advisory Group (CAG)
WebinarVisit the Clinical Advisory Group page for more information.
Relias User Group
WebinarThe CCALAC Relias User Group meets on the second Friday of the month from 9:00am-10:00am. An additional 30 minutes is allocated for any technical assistance from 10:00am-10:30am and is optional. Please visit the Relias – Learning Management System page for more information.
Chief Financial Officer Roundtable
Visit the Chief Financial Officer Roundtable page for more information.
Outreach, Enrollment and Retention Peer Network
CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United StatesTo RSVP for this meeting, click HERE. Visit the Outreach, Enrollment and Retention Peer Network Page for more information.
Customer Service: The Art of Caring
CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United StatesProviding a high level of customer service is crucial to achieving your health center’s mission and serving your community, yet during these challenging times, service excellence can seem difficult to attain. In this impactful and highly interactive training -- designed for health center employees at all levels -- participants discuss the critical nature of customer … Continue reading Customer Service: The Art of Caring
Behavioral Health Roundtable
WebinarVisit the Behavioral Health Roundtable page for more information.
Human Resources Roundtable
CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United StatesVisit the Human Resources Roundtable page for more information.
2022 Quality Improvement Summit
WebinarIHQC and CCALAC are excited to announce the 2022 QI Summit, a two-day virtual conference uniquely dedicated to QI staff, providers, and leaders in the safety net on August 25th and 26th! The 2022 QI Summit offers timely and practical discussions to support staff as they balance a myriad of priorities, strive for health … Continue reading 2022 Quality Improvement Summit
2022 Quality Improvement Summit
WebinarIHQC and CCALAC are excited to announce the 2022 QI Summit, a two-day virtual conference uniquely dedicated to QI staff, providers, and leaders in the safety net on August 25th and 26th! The 2022 QI Summit offers timely and practical discussions to support staff as they balance a myriad of priorities, strive for health … Continue reading 2022 Quality Improvement Summit
Quality Improvement Roundtable
WebinarVisit the Quality Improvement Roundtable (QI) page for more information.
LA County Street Medicine Coordination Workgroup Meeting
CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United StatesHomeless Health Advisory Committee
To RSVP for this meeting, click HERE. Visit the Homeless Health Advisory Committee page for more information.
Relias User Group
WebinarThe CCALAC Relias User Group meets on the second Friday of the month from 9:00am-10:00am. An additional 30 minutes is allocated for any technical assistance from 10:00am-10:30am and is optional. Please visit the Relias – Learning Management System page for more information.
Health Education Roundtable
WebinarVisit the Health Education Roundtable page for more information.
Building and Expanding Case Management Infrastructure Series
CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United StatesOver the course of this 3-part Building and Expanding Case Management Infrastructure series, faculty from the Institute for High Quality Care, along with guest speakers and health center panelists, will explore the core program and service line components that make up complex case management programs, including: client outreach/initiation, panel management, referral management, partnerships, case management … Continue reading Building and Expanding Case Management Infrastructure Series
Policy Advisory Group (PAG)
Visit the Policy Advisory Group page for more information.
Clinical Advisory Group (CAG)
WebinarVisit the Clinical Advisory Group page for more information.
AHEC Advisory Board
CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United StatesVisit the AHEC Advisory Board page for more information.
Building and Expanding Case Management Infrastructure Series
CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United StatesOver the course of this 3-part Building and Expanding Case Management Infrastructure series, faculty from the Institute for High Quality Care, along with guest speakers and health center panelists, will explore the core program and service line components that make up complex case management programs, including: client outreach/initiation, panel management, referral management, partnerships, case management … Continue reading Building and Expanding Case Management Infrastructure Series
Workforce Policy Advisory Group
CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United StatesTo RSVP for this meeting, click HERE. Visit the Workforce Policy Advisory Group page for more information.
Closing Gaps in Quality and Safety through Clinical Pharmacist Integration
CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United StatesOverwhelmed primary care teams can lead to increased costs and strain on the health system as a whole, as well as unnecessarily high morbidity and mortality rates from sub-optimally managed chronic conditions and avoidable medication related problems. An innovative solution in various stages of maturity across the country, from pilot phase to full adoption, is … Continue reading Closing Gaps in Quality and Safety through Clinical Pharmacist Integration
Emergency Management Workgroup Webinar
CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United StatesStrategic Planning: Preparing in Times of Uncertainty
CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United StatesThis training will assist health center leadership, staff, and board members in preparing for changes and growth through various strategic planning methods and ideas, especially while grappling with the ongoing effects of COVID-19 on health center operations. Utilizing our recent publications, “Strategic Business Planning Handbook for Health Centers,” and “Market Assessment Toolkit for Health Centers,” … Continue reading Strategic Planning: Preparing in Times of Uncertainty
CalAIM Workgroup
WebinarTo RSVP for this meeting, click HERE. Visit the CalAIM Workgroup Page for more information.
Building and Expanding Case Management Infrastructure Series
CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United StatesOver the course of this 3-part Building and Expanding Case Management Infrastructure series, faculty from the Institute for High Quality Care, along with guest speakers and health center panelists, will explore the core program and service line components that make up complex case management programs, including: client outreach/initiation, panel management, referral management, partnerships, case management … Continue reading Building and Expanding Case Management Infrastructure Series
Communications & Marketing Peer Network
WebinarTo RSVP for this meeting, click HERE. Visit the Communication & Marketing Peer Network page for more information.