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Community Clinic Association of Los Angeles County

JEDI Roundtable

CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United States

Change Management: Creating Equitable Community Health Centers

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Change is hard, but constant, and even more so in our current environment. For decades, organizations have strived to “get it right,” but the truth is, two thirds of change initiatives fail. Creating impactful change is hard, and changing organizational culture is harder. This training intends to provide a road map to community health centers … Continue reading Change Management: Creating Equitable Community Health Centers

$75
Recurring

CalAIM Workgroup

Webinar

To RSVP for this meeting, click HERE. Visit the CalAIM Workgroup Page for more information.

Motivational Interviewing (MI)

CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United States

Motivational Interviewing (MI) is a collaborative, person-centered communication style. MI skills were derived from clinical practitioners who demonstrated the importance of genuineness, rapport building, accurate empathy, understanding and acceptance of differing viewpoints with the purpose of identifying priorities and setting goals in pursuit of behavioral change. In accordance with the core values of counseling, MI … Continue reading Motivational Interviewing (MI)

$150

Practicing Non-Violent Communication

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Conversations about bias and discrimination can easily turn contentious and close opportunities for change when confronted in a way that provokes a fight or flight response (through fear, shame, or guilt). Non-violent communication recognizes that people are more open to new ideas and perspectives when they are rooted in building trust, empathy, safety, and appreciation. … Continue reading Practicing Non-Violent Communication

Free
Recurring

Relias User Group

Webinar

The CCALAC Relias User Group meets on the second Friday of the month from 9:00am-10:00am. An additional 30 minutes is allocated for any technical assistance from 10:00am-10:30am and is optional. Please visit the Relias – Learning Management System page for more information.

Day at the Capitol

California State Capitol 1315 10th St, Sacramento, CA, United States

CPCA’s 2024 Day at the Capitol (DAC) will be an in-person event on April 16 in Sacramento. CCALAC will schedule and coordinate meetings with the Los Angeles County state delegation. There may be capacity limits on in-person meetings. To join the day-of events, including lunch and reception, participants must register with CPCA here. Materials and talking points … Continue reading Day at the Capitol

Customer Service Training for Community Health Centers

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Join us for a comprehensive training that will equip clinic staff to provide exceptional customer service to patients. The training will focus on the components of excellent customer service including the clinic culture, the patient experience and how to provide customer service when working with patients that present challenging behaviors. Attendees will learn how to … Continue reading Customer Service Training for Community Health Centers

$100
Recurring

Core Competencies for Community Health Center Managers & Supervisors Training

Webinar

This intensive and highly interactive 5-week virtual training enables Community Health Center managers and supervisors to gain crucial skills needed to successfully lead and manage employees in today’s challenging and fast-changing health center environment. Participants Gain and Strengthen Skills to: Develop and retain engaged, productive and satisfied teams. Utilize Behavioral Interviewing to hire the right … Continue reading Core Competencies for Community Health Center Managers & Supervisors Training

Free