Community Clinic Association of Los Angeles County

The Onboarding Training is a 2-part training designed as a tool to support HR managers and supervisors introducing new and recently hired health center staff to general health center operations, including: the history and movement, funding streams, customer service, social drivers of health, compliance, and quality improvement. Training participants will leave the training with baseline … Continue reading Introduction to Community Health Centers: An Onboarding Resource for New CHC Staff →

This presentation aims to improve gender responsiveness in the healthcare system through practitioner and leadership education. As Colin Druhan writes, "Today's workplace must reflect the reality that gender is not as simple as previously thought. Understanding how to include everyone, regardless of how they identify and express their gender, is the key to unlocking the … Continue reading Words Matter: Finding Gender Inclusive Vocabulary Grounded in Heart →

This intensive and highly interactive 5-week virtual training enables CHC managers and supervisors to develop and hone critical skills to successfully lead and manage employees in today’s challenging and fast-changing health center environment. Participants learn to: Manage, lead and retain engaged, productive and satisfied teams Coach and develop employees and drive accountability Utilize Behavioral Interviewing … Continue reading Core Competencies for CHC Managers and Supervisors Training Series →