Training
Motivational Interviewing Training
CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United StatesMotivational Interviewing (MI) is a collaborative, person-centered communication style. MI skills were derived from clinical practitioners who demonstrated the importance of genuineness, rapport building, accurate empathy, understanding and acceptance of differing viewpoints with the purpose of identifying priorities and setting goals in pursuit of behavioral change. In accordance with the core values of counseling, MI … Continue reading Motivational Interviewing Training
Customer Service Training in Community Health Centers
CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United StatesJoin us for a comprehensive training that will equip clinic staff to provide exceptional customer service to patients. The training will focus on the components of excellent customer service including the clinic culture, the patient experience and how to provide customer service when working with patients that engage in challenging behaviors. Attendees will learn how … Continue reading Customer Service Training in Community Health Centers
Transitioning from Peer to Supervisor Training
CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United StatesThis highly impactful course is designed specifically for those embarking on the challenging journey of transitioning from peer to a supervisor. The comprehensive program equips participants with the essential skills and knowledge to navigate this transition successfully. Through interactive discussions, real-world scenarios, and practical exercises, team members will develop a deep understanding of the dynamics … Continue reading Transitioning from Peer to Supervisor Training
Essential Cybersecurity Strategies for Health Center Leaders
CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United StatesJoin us for an executive-level training tailored for PHC leaders to learn about the threats, trends, and regulations affecting the cybersecurity and risk posture of your organization. Empower your leaders to have a better understanding of their role in relation to cybersecurity and equip them with the right level of information to inform strategic decisions … Continue reading Essential Cybersecurity Strategies for Health Center Leaders
Facilitation and Presentation Skills®
CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United StatesDesigned by Expert Effect for CCALAC, the Facilitation and Presentation Skills Workshop helps professionals increase their confidence. The curriculum supports developing and delivering engaging presentations for use within organizations, conferences, and during meetings. Breakout activities reinforce concepts and increase collaborative learning opportunities. By the end of the training, attendees will be able to: Identify 10 presentation … Continue reading Facilitation and Presentation Skills®
Facts & Misconceptions of the Employee Retention Credit for Community Health Centers
WebinarHealthcare providers experienced some of the greatest impacts during the COVID-19 pandemic, but many have yet to realize the full potential of the Employee Retention Credit (ERC), a cash credit from the IRS. Join EZ-ERC’s tax and legal experts for an informative virtual discussion on the intricacies of the Employee Retention Credit. Discover the truth … Continue reading Facts & Misconceptions of the Employee Retention Credit for Community Health Centers
Cognitive Health Assessment Training: Assessing and Addressing Dementia in Primary Care
WebinarThe Cognitive Health Assessment training empowers primary care providers and their teams to use a validated cognitive and functional screening tool, identify a patient’s support person, and develop a care plan. The Cognitive Health Assessment (CHA) is a 5 - 10-minute dementia screening approach intended for patients 65 and older. The assessment is validated in … Continue reading Cognitive Health Assessment Training: Assessing and Addressing Dementia in Primary Care
Cyber Resilience: A Health Center’s Defense against Phishing and Social Engineering
WebinarIn the digital age, where attackers are increasingly targeting healthcare organizations of all sizes, the threat of phishing attacks and social engineering scams looms larger than ever. Phishing and social engineering represent the most common vectors of attack and entry points for ransomware and other malicious software. This one-hour webinar is designed to equip individuals … Continue reading Cyber Resilience: A Health Center’s Defense against Phishing and Social Engineering
Health Center Strategies to Prepare for UDS+ Patient-Level Data Submission
WebinarHRSA Uniform Data System (UDS) submission requirements, processes and expectations are common knowledge across health centers and look-alikes. HRSA Health Center Program awardees and look-alikes are required to report a core set of information, including data on patient characteristics, services provided, clinical processes and health outcomes, patients' use of services, staffing, costs, and revenues as … Continue reading Health Center Strategies to Prepare for UDS+ Patient-Level Data Submission
Cybersecurity Toolkit Training
WebinarThe Cybersecurity Toolkit Training aims to equip staff at community health centers with the necessary knowledge and skills to effectively navigate and utilize the tools and resources included within the toolkit. The toolkit aims to enhance the overall security posture of our member health centers, which includes implementing the necessary policies and procedures, best practices … Continue reading Cybersecurity Toolkit Training
Non-Violent Crisis Intervention®
HybridThe Non-Violent Crisis Intervention® (NCI) program is considered the worldwide standard for crisis prevention and intervention training. These two half-day virtual trainings (9am-12pm) and in-person training (9am-4:30pm) will teach clinic staff de-escalation techniques and intervention strategies for workplace violence prevention. The workshop includes independent self-paced content, lecture, and situation-based guided practice with certified instructors. Now … Continue reading Non-Violent Crisis Intervention®
Human Trafficking Education for Providers and Community Health Center Staff
WebinarThe Human Trafficking Response Program at CommonSpirit Health® will share trainings created to educate health professionals about human trafficking and how to provide trauma-informed care and services to patients and families impacted by abuse, neglect, or violence. Human Trafficking 101 covers basic information about human trafficking, including potential red flags in health care settings. Trauma-Informed … Continue reading Human Trafficking Education for Providers and Community Health Center Staff
Strategic Planning Training for Community Health Centers
The California Endowment 1000 Alameda St, Los Angeles, CA, United States +1 moreCommunity health center leaders set the tone for planning and culture. This session will present a proven strategic planning methodology that has been utilized in multiple health centers throughout the … Continue reading Strategic Planning Training for Community Health Centers
Healthcare Disaster Management Training
LA General Medical Center 1200 North State Street, Rm 1350, Los Angeles, CA, United StatesDoes your healthcare facility need training on surge capacity management for natural hazards and chemical, biological, radiological, nuclear and explosives (CBRNE) incidents? Join us for Healthcare Disaster Management Training, an … Continue reading Healthcare Disaster Management Training
Healthcare Disaster Management Training
LA General Medical Center 1200 North State Street, Rm 1350, Los Angeles, CA, United StatesDoes your healthcare facility need training on surge capacity management for natural hazards and chemical, biological, radiological, nuclear and explosives (CBRNE) incidents? Join us for Healthcare Disaster Management Training, an … Continue reading Healthcare Disaster Management Training
Change Management: Creating Equitable Community Health Centers
zoomChange is hard, but constant, and even more so in our current environment. For decades, organizations have strived to “get it right,” but the truth is, two thirds of change … Continue reading Change Management: Creating Equitable Community Health Centers
Motivational Interviewing (MI)
CCALAC 445 S Figueroa Street, Suite 2100, Los Angeles, CA, United StatesMotivational Interviewing (MI) is a collaborative, person-centered communication style. MI skills were derived from clinical practitioners who demonstrated the importance of genuineness, rapport building, accurate empathy, understanding and acceptance of … Continue reading Motivational Interviewing (MI)
Practicing Non-Violent Communication
zoomConversations about bias and discrimination can easily turn contentious and close opportunities for change when confronted in a way that provokes a fight or flight response (through fear, shame, or … Continue reading Practicing Non-Violent Communication
Customer Service Training for Community Health Centers
zoomJoin us for a comprehensive training that will equip clinic staff to provide exceptional customer service to patients. The training will focus on the components of excellent customer service including … Continue reading Customer Service Training for Community Health Centers
Core Competencies for Community Health Center Managers & Supervisors Training
WebinarThis intensive and highly interactive 5-week virtual training enables Community Health Center managers and supervisors to gain crucial skills needed to successfully lead and manage employees in today’s challenging and … Continue reading Core Competencies for Community Health Center Managers & Supervisors Training
Core Competencies for Community Health Center Managers & Supervisors Training
WebinarThis intensive and highly interactive 5-week virtual training enables Community Health Center managers and supervisors to gain crucial skills needed to successfully lead and manage employees in today’s challenging and … Continue reading Core Competencies for Community Health Center Managers & Supervisors Training
Community Health Center Cancer Screening Practices
zoomThe Health Center Screening Practices webinar will discuss the importance of screening for cancer and review cancer screening guidelines and best practices. The webinar will include presentations from Los Angeles … Continue reading Community Health Center Cancer Screening Practices
Healthcare Disaster Management Training
LA General Medical Center 1200 North State Street, Rm 1350, Los Angeles, CA, United StatesDoes your healthcare facility need training on surge capacity management for natural hazards and chemical, biological, radiological, nuclear and explosives (CBRNE) incidents? Join us for Healthcare Disaster Management Training, an … Continue reading Healthcare Disaster Management Training
Core Competencies for Community Health Center Managers & Supervisors Training
WebinarThis intensive and highly interactive 5-week virtual training enables Community Health Center managers and supervisors to gain crucial skills needed to successfully lead and manage employees in today’s challenging and … Continue reading Core Competencies for Community Health Center Managers & Supervisors Training
Healthcare Disaster Management Training
LA General Medical Center 1200 North State Street, Rm 1350, Los Angeles, CA, United StatesDoes your healthcare facility need training on surge capacity management for natural hazards and chemical, biological, radiological, nuclear and explosives (CBRNE) incidents? Join us for Healthcare Disaster Management Training, an … Continue reading Healthcare Disaster Management Training
PRAPARE® Screening – Integration and Workflow Models
zoomJoin the Social Drivers of Health (SDOH) team from the National Association of Community Health Centers to explore how utilizing SDOH screening tools such as PRAPARE® can improve patient health … Continue reading PRAPARE® Screening – Integration and Workflow Models
Core Competencies for Community Health Center Managers & Supervisors Training
WebinarThis intensive and highly interactive 5-week virtual training enables Community Health Center managers and supervisors to gain crucial skills needed to successfully lead and manage employees in today’s challenging and … Continue reading Core Competencies for Community Health Center Managers & Supervisors Training
Facilitation and Presentation Skills®
zoomDesigned by Expert Effect for CCALAC, the Facilitation and Presentation Skills Workshop helps professionals increase their confidence. The curriculum supports developing and delivering engaging presentations for use within organizations, conferences, … Continue reading Facilitation and Presentation Skills®