The Non-Violent Crisis Intervention® (NCI) program is considered the worldwide standard for crisis prevention and intervention training. These two half-day virtual trainings (9am-12pm) and in-person training (9am-4:30pm) will teach clinic staff de-escalation techniques and intervention strategies for workplace violence prevention. The workshop includes independent self-paced content, lecture, and situation-based guided practice with certified instructors. Now … Continue reading Non-Violent Crisis Intervention® →