Health center outreach and enrollment staff are invited to join their peers for an in-service session led by Maternal Child Health Access’ expert training team. This session is intended for experienced enrollers and will provide an overview of the following:   Medi-Cal Program Eligibility (MAGI and Non-MAGI) & Annual Redeterminations   Covered California Open Enrollment & Program … Continue reading Enrollment Refresher Training →

This course will provide foundational knowledge and skills necessary to understand and function within the National Incident Management System (NIMS) with the application of the Healthcare Incident Command System (HICS). Incorporation of the Incident Command System (ICS)/Healthcare Incident Command System (HICS) into the clinic enables cross-sector collaboration and support, including emergency resource requests and effective … Continue reading HICS – Incident Command System for Clinics →

Join us for a 90-minute webinar that breaks down the promises, and the potential problems, for artificial intelligence in primary care settings. We’ll discuss important aspects such as safeguarding patient information, adhering to HIPAA rules, and navigating the ethical landscape of AI use. We’ll also address the challenges of integrating AI tools responsibly, ensuring they … Continue reading Navigating the Intersection of AI and Healthcare: Compliance, Ethics, and Security →

Join us for a comprehensive training that will equip health center staff to provide exceptional customer service to patients. The training will focus on the components of excellent customer service including the health center culture, the patient experience and how to provide customer service when working with patients that engage in challenging behaviors. Attendees will … Continue reading Customer Service for Community Health Center Professionals →

In this session, we'll dive into specific AI tools that you might already be using in your daily work. We'll cover the key points to think about when using any type of generative AI tool in healthcare and show you how these points directly relate to the tools you're familiar with. This will help you … Continue reading Smart Use of AI Tools in Healthcare: Safety and Application Insights →