The Nonviolent Crisis Intervention® (NCI) program is considered the worldwide standard for crisis prevention and intervention training. This two day in-person training will teach clinic staff de-escalation techniques and intervention strategies for workplace violence prevention. The workshop includes independent self-paced content, lecture, and situation-based guided practice with certified instructors.

 By the end of the training, participants will: 

• Identify warning signs that indicate an escalation toward aggressive or violent behavior.
• Learn how to take appropriate measures to avoid, decelerate, and de-escalate crisis situations.
• Assess the level of risk associated with crisis behavior and make appropriate decisions related to the management of such risks.
• Identify the impact of crisis events and describe post-crisis responses that can be used for personal and organizational support and learning.
• Address the serious issue of physical intervention through careful assessment of risks and an evaluation. 

Presented by Andrés Sánchez, MSOL, Workforce Program Manager and Syed with CCALAC.

CCALAC Members and Affiliates: $275.00, Non-Members $350.00

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Limited space available on a first come, first served basis.

Instructor Biographies:

Andrés Sánchez is a health equity leader and workforce strategist committed to strengthening and diversifying the healthcare workforce. As Workforce Program Manager, they lead initiatives advancing racial equity while overseeing the AHEC Scholars and CREW programs. Andres previously served on the CCALAC JEDI Committee and is currently part of the Managing to Leading cohort.

Syed Hussaini, holds a bachelor’s degree from UC Riverside. He also holds a post graduate certificate from UI Chicago in Emergency Management & Resilience Planning. His dedication to the community has led him to being employed in the non-profit industry for 10 years. He is currently the Senior Manager of Response and Recovery, endearingly known as the “Master of Disasters,” working to ensure that safety net healthcare providers and health centers in Los Angeles County are prepared for disasters and resilient enough to survive the next emergency.