The Non-Violent Crisis Intervention® (NCI) program is considered the worldwide standard for crisis prevention and intervention training. These two half-day virtual trainings (9am-12pm) and in-person training (9am-4:30pm) will teach clinic staff de-escalation techniques and intervention strategies for workplace violence prevention. The workshop includes independent self-paced content, lecture, and situation-based guided practice with certified instructors. Now available as a blended learning course with a reduced classroom delivery option to adhere to social distancing protocols. In-person attendance is required on the last day of the scheduled training on February 8, 2024 from 9am-4:30pm at the CCALAC Offices: 445 S. Figueroa St. Suite 2100, Los Angeles, CA 90071. 

By the end of the virtual training, participants will: 

• Identify warning signs that indicate an escalation toward aggressive or violent behavior.
• Learn how to take appropriate measures to avoid, decelerate, and de-escalate crisis situations.
• Assess the level of risk associated with crisis behavior and make appropriate decisions related to the management of such risks.
• Identify the impact of crisis events and describe post-crisis responses that can be used for personal and organizational support and learning.
• Address the serious issue of physical intervention through careful assessment of risks and an evaluation. 

Presented by Andres Sanchez, MSOL, Workforce Program Manager and Katherine Lopez, Member Engagement & Systems Coordinator, CCALAC.

Limited space available on a first come first served basis. 

Register Now!

CCALAC Members and Affiliates Fee: $275

Non-member fee: $350

Instructor Biography:

Andres Sanchez, MSOL, Workforce Program Manager, CCALAC

Andrés Sánchez (They/He) has worked at CCALAC as the Workforce Retention and Recruitment Coordinator for the past three years and has close to nine years of experience working in community health. They have worn many hats along their workforce journey: from after school counselor to HIV patient navigator, they have supported communities in Las Vegas, Washington DC, and Los Angeles. In addition to their work in community health, Andrés is a poetry teacher, published writer, and advocate of LGBTQ issues. 

Katherine Lopez, Member Engagement & Systems Coordinator, CCALAC

Kat Lopez has a strong background in Psychology and Queer Studies. She obtained her undergraduate degree in both fields and has since used her knowledge to help others. As a behavioral therapist, she has worked with children aged 3-18 who have developmental disorders such as Autism Spectrum Disorder, ADHD, and Cerebral Palsy. Kat has also gained a great deal of experience in sexual and gender identity through her studies and her time working at the Los Angeles LGBT Center in Health Quality Improvement. She is passionate about helping people understand and accept their identities, and she provides support and guidance to those who need it