Exit interviews play a crucial role in understanding the reasons behind employee departures, providing organizations with valuable insights into their workplace culture, management practices, and potential areas for improvement. By conducting thorough exit interviews, businesses can identify trends, address concerns, and enhance retention strategies. This process helps retain top talent and fosters a culture of transparency and continuous improvement within the organization. 

By attending this session, attendees will be able to: 

• Understand the purpose and significance of exit interviews.  
• Discover how to design and implement an effective exit interview process.  
• Develop skills in building rapport and conducting interviews with sensitivity.  
• Gain proficiency in analyzing and utilizing exit interview data.  
• Overcome challenges and navigate difficult conversations during exit interviews.  
• Establish best practices and strategies for continuous improvement in the exit interview process.  

Presented by Kelli Vrla, CSP,  Engagement Expert & Founder of EngageYOUniversity 

CCALAC Member and Affiliate Cost: $75

Non-member Cost: $125

Register Now!

Instructor Biography

Kelli Vrla, CSP, is the founder of Engage YOUniversity, a Leadership Author and a Workshop Leader. She has more than 30 years of experience: 16 years as a broadcast sales executive and 14 as CEO of her own people development firm. Kelli brings a clearer understanding to handling change, effective marketing, bottom-line communications, difficult and demanding people, and motivating the tough-to-motivate. She helps people stay less stressed and laser-focused on full throttle productivity. Kelli helps you and your people effectively ignite awareness to optimize the biggest challenges.

This training has been made possibly through the generous support of Kaiser Permanente.