With the recent drive for health centers to implement Bluetooth or wireless-enabled self-measured blood pressure devices, health centers are looking for guidance on how to build a successful high-tech remote patient monitoring (RPM) program. In response, this Advanced RPM Webinar will provide first-hand FQHC experience on developing RPM programs that are advanced, innovative, and improve patient care.

Three health centers will provide an overview of their journey to creating a successful RPM program.

• San Fernando Community Health Center utilizes a whole-person approach and has leveraged the use of RPM tools to better the overall health of uncontrolled diabetic patients.
• APLA Health & Wellness has assigned CCALAC AmeriCorps Health Fellows to help oversee their RPM program. The health fellows are responsible for enrolling patients and getting them on the app, outreach, follow-ups, as well as creating workflows to help maintain the program.
• Northeast Valley Health Corporation has created a color-coded alert system for their program in which the number of alerts a patient receives is based on their tier. They will also be expanding their program to enroll high-risk patients that frequent the ER to eventually reduce ER visits.

During this training, participants will be able to:

• Develop an effective mechanism for enrolling and educating patients on RPM
• Leverage RPM to care for patients suffering from various conditions, including diabetes and hypertension
• Understand the role of the care team in a successful RPM program
• Recognize the importance of RPM data and the most effective way to utilize the data to improve patient outcomes

Presented by:

Patrice Little, Quality Improvement Director, San Fernando Community Health Center

Julia McNulty, AmeriCorps Health Fellow, APLA Health & Wellness

Veronica Ho, CCALAC AmeriCorps Health Fellow, APLA Health & Wellness

Alejandra Mata, Associate Director of Health Equity, Northeast Valley Health Corporation

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Complimentary for CCALAC Members & Affiliates 

Instructor Biographies:

Patrice Little, Quality Improvement Director San Fernando Community Health Center

Patrice Little is the Quality Improvement Director at San Fernando Community Health Center (SFCHC), with over 15 years of experience working in healthcare. She obtained her MBA in Healthcare Management from Western Governors University and specializes in epidemiology, health equity, addressing SDOH barriers, data aggregation, PCMH certification, and federal and regulatory compliance. Prior to joining SFCHC, Ms. Little worked in infectious disease clinical research, primarily HIV and Hepatitis C. Ms. Little is very passionate about ensuring underserved communities have access to healthcare, education, and resources necessary for a good quality of life.

Julia McNulty, AmeriCorps Health Fellow, APLA Health & Wellness

Julia McNulty is an AmeriCorps Health Fellow serving at AIDS Project Los Angeles (APLA) Health & Wellness. At APLA Health & Wellness, she assists the quality improvement team with patient outreach and retention, provides chronic disease coaching and education to patients, and co-leads the clinic’s remote patient monitoring project. She graduated from the University of Texas at Austin with a B.S. in Public Health and a concentration in Social Inequality, Health, and Policy. She has volunteered at community clinics in Texas and abroad, has interned at LGBT+ wellness centers, and has contributed to research on HIV interventions. She is passionate about making quality healthcare accessible to all members of society

Veronica Ho, CCALAC AmeriCorps Health Fellow, APLA Health & Wellness

Veronica Ho (she/they) is a CCALAC AmeriCorps Health Fellow completing a service year at APLA Health & Wellness. Their projects have included quality improvement, outreach, and enrollment with a current focus on health education and coaching for patients needing chronic disease management. Veronica is a recent graduate from UC San Diego with a B.S. in Biochemistry and Human Health Psychology. As an aspiring osteopathic doctor (DO), she is committed to increasing public health literacy and promoting equitable access to care, eventually returning to serve her hometown community in Anaheim, CA.

Alejandra Mata, Associate Director of Health Equity, Northeast Valley Health Corporation

Alejandra Mata is the Associate Director of Health Equity within the Department of Quality and Health Education at Northeast Valley Health Corporation (NEVHC). She began her professional career with NEVHC in 2014 and held various positions within the organization ranging from Family Medicine Care Coordinator (FMCC) to Program Manager, and is now Associate Director. She has an undergraduate degree in Health Administration and a graduate degree in Public Health. She is very passionate about patient education, improving access to care, and addressing patient health needs.